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“A comfortable isolation”
Review of The Louise

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The Louise
Ranked #1 of 2 Marananga B&B and Inns
Certificate of Excellence
Reviewed February 26, 2013

Stayed here on my visit to Barossa Valley recently. From the outside, the complex looks quite sparse, just a few units lined together, with the reception/restaurant building at one end. The location is also quite far from any semblance of town centre (it is next to vineyards), so if you are hoping to find a row of eating places or pubs within walking distance, this is not the right accommodation. In terms of facilities, there's almost none (there is a small sauna), so you really come here for the room and the restaurant.

All these less-than-fantastic first impressions were dispelled when I entered my suite, which was very comfortable and well-equipped. The mood lighting, Bose i-Pod dock, and spa bathtub would make you want to linger in the room longer. My only quibble is the toiletries, which are a combination of Molton Brown (fine) and some lesser brand (skimping).

I agree with some other reviewers who said that the breakfast service could be improved. The restaurant has a great view towards the vineyard, and a nice terrace, too, so why not serve breakfast there? With only the pre-ordered option available (delivered to your room), it is sometimes difficult to decide, from the night before, how much you would like to eat in the morning. And when it turns out to be not enough, it would be a hassle to place extra orders.

The Louise is a member of the Luxury Lodges of Australia, and even at a rather pricey $400 for its basic suite, this is a far friendlier price than most of the other members in this group. I think it is a very nice experience (hotel + restaurant) to be had once or twice, but without more "X-factors" to offer, I wouldn't be a repeat customer.

  • Stayed: February 2013, traveled solo
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1  Thank SpiceNSpruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 - 183 of 305 reviews

Reviewed February 24, 2013

We stayed for two nights – possibly one too many however it did work well as we were able to enjoy a lovely wine tour on our full day – reviewed separately.
We arrived a little early and happily there was no issue with getting into our room, although we did have to carry our own luggage from the car park. The accommodation was nice enough and had adequate space with the promised view of the vineyards but really not special in any way. In the pictures the hotel looked to me a bit like Bardessono in the Napa Valley but there is simply no comparison.
We had reservations at Appellation for dinner and thoroughly enjoyed the experience. Dessert was very poor however and out of character with the entire meal but on pointing this out we were credited for it fully and our aperitifs comped so really couldn’t ask for more.
On our second evening we had been eating throughout the day so utilised the bar menu. The little hamburgers at $8 were a complete bargain and totally delicious.
The main thing we really didn’t like was breakfast, which is only served in your room. Firstly having to decide what time you want to eat for the following morning is a bit proscriptive. What if I waken hungry at 8 and have ordered for 9.30? There are only three savoury options and by the second day we had tried and discounted them all as decent food but not really what we want to eat first thing in the morning (rye bread with ham and fig chutney, veggie tart with yellow pepper and a bacon and egg savoury pastry that sounded great but was pretty dense). It is a mystery to me why, when there is a lovely restaurant onsite with great views, breakfast is not served there.
So accommodation better than ‘Average’ but certainly not ‘Very Good’ but restaurant nearly ‘Excellent’ hence ‘Very Good’ rating.

  • Stayed: January 2013, traveled as a couple
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2  Thank Fleetcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

If you are travelling to Barossa for a wine experience, the only place to stay is The Louise. It is centrally located, and the staff will arrange personal visits at a huge array of top-rated, and hidden gem wineries. Oh, and the hotel itself is great too. The rooms are warm and spacious, the service is good, and the views are excellent. My only quibble is that the restaurant, while excellent, can become a bit much after two days, as it offers only a pre fixe multiple course menu, which I can't manage more than once or twice a month. Driving elsewhere is an option, but driving on the wrong (for Americans) side of the road, after dark, and after enjoying the reason one goes to Barossa, is probably not a good idea. The Louise will, however, arrange reservations at excellent nearby restaurants, and taxi transportation to and from them.

  • Stayed: January 2013, traveled as a couple
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1  Thank Harrydog44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

We celebrated my wife's birthday with a 3 day stay which was truly memorable. The accommodation was nothing short of first class with the appointments of the suite of the highest order.

From our interaction with the staff, nothing was too much trouble - they organised restaurant bookings, downloaded directions for our trip to the Clare Valley and were always helpful in advice as to what to do and where to go - thank you to all of them.

The Appellation Restaurant will always be remembered for the special attention from the staff and in particular Mel who made my wife's birthday a very special evening.

A special thanks to Nick on Reception who was always warm and attentive and extremely knowledgable of the territory - Barossa, Clare and Adelaide Hills.

We have no hesitation in recommending The Louise for its high standard of accommodation and restaurant and my wife and I look forward to returning - we will not be "surfing the net" for alternative accommodation when we next visit the wine region of South Australia.

Again, thank you to all the staff for their kind and generous hospitality.

  • Stayed: February 2013, traveled as a couple
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2  Thank sueken070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

Thank you for a very relaxing experience. We had a very indulgent 24hours spent at The Louise. Great accomodation, well designed to provide complete privacy but still with a wonderful Australian outlook/view. Yummy breakfast outside reading the paper overlooking the vineyards. Perfect Thanks

  • Stayed: January 2013, traveled as a couple
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Thank mnpablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

The Louise markets and prices itself as a premium property, so I won't judge it according to the standards of a B&B.

It is a very nice and pleasant hotel. That's it. It disappoints in several ways but it never exceeds expectations.

On arrival we were not greeted as we arrived. Instead, we had to look for the reception. Once there (and it looked like the front desk of a motel), we had to bring up the matter of our luggage rather than that matter being taken off our hands, which is what an establishment at this price-point should do (as a good host will ask for a guest's jacket before the guest asks the host what he or she should do with it).

The accommodation was pleasant and good quality but no more than what one should expect for the price we paid. There was definitely no "wow" factor in it (yes, there are nice vineyards around the property but, since such lovely vineyards surround nearly every hotel, motel and pub in the Barossa, the Louise is not special for that).

The only service that the Louise offers, above accommodation, is food and it places a large emphasis on the quality of its restaurant, "Appellation". It's a nice restaurant, yes. It does the things good restaurants should do – the amuses-bouches, quite nice bread, a sommelier who knows his (and her) wine list, the option of a degustation menu and a very pleasant and approachable chef who is obviously dedicated to his job.

The food, though, was no great shakes – not for what they were charging, which was around $350 for their three course meal plus dessert (which is their default meal format as described in their menu) and a glass of wine for each of us. In terms of hats, it deserves maybe one hat, but definitely not two. To give you an idea of the relative cost, for an extra $100 we could have eaten at Quay in Sydney, which sports three hats and is a true eating experience.

We did have a $240 credit per meal, which should have softened the blow. But it doesn't because the correct price for what we were given, at Sydney prices, should have been around $160, or $180 tops. So what we have here is a credit cancelled out by an inflated price. And it would not be correct to way that the price reflected Barossa restaurant prices. We had lunch that weekend at Fermente Asian, the top-ranked restaurant according to Trip Advisor, at Nuriootpa, where the food was exquisite and talented, for $145 including an amazing wine. By the way, we chose to eat outside Louise on one of our nights despite the $240 "credit" - we matched our convictions with our money.

If you aren't eating, drinking, sleeping or doing whatever else you would like to do in your room, there is nothing to do at the Louise. There is no gym, no sauna, no cooking lessons, no wine classes, no bicycles. The brochure talks about special vineyard tours for Louise's guests but, when we asked the reception about these, we were told just to go to the vineyards and let them know we are staying at the Louise. That is not the way it's meant to happen. I'm not going to front up to a vineyard and tell the boy or girl serving the tasting glasses: "Hi, I'm staying at the Louise" and stand there with a hopeful grin on my face in case they choose to treat me specially. They are just as likely to say "That's nice for you". There should be specific arrangements with specific vineyards, appointments, introductions, maybe a letter, and certainly an invitation to be taken by a tour car in case we drink ourselves over the limit. Instead… nothing. At this price level nothing is not good enough.

Finally, breakfast. All breakfasts are delivered to the room. There is no breakfast served in the restaurant or on its lovely verandah. This means that breakfast is limited to a continental menu plus a limited serving of eggs. Coffee? Well, they supply the hot milk and the Nespresso capsules and you make it yourself with the machine on top of the mini-bar. This they call a "latte". I don't think so. For the money I'm paying I want a breakfast that is no less than the expectation generated by the price-point of the hotel - a tempting and interesting breakfast served in the hotel dining room with the buzz and feel of a new day dawning over the sun-goldene vineyards. This breakfast was a motel breakfast with a Nespresso machine.

While our stay at the Louise was nice, it did not live up to expectations at this price level. I think an equivalent or better experience would be had at a B&B and at a fraction of the cost.

Room Tip: From what I could see, all rooms are the same except for what looked like a room at one end of the b...
  • Stayed: January 2013, traveled as a couple
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10  Thank Petychka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

Wonderful setting in the winery's , fantastic suite very clean modern with great service, the best place to stay in barossa and maybe Adelaide , perfectly quiet n tranquil , the restaurant is good but quiet pricey to local restaurants, the gastro menu I wouldn't go with wine choice as wine portions are very small

Stayed: January 2013
Thank Claire777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Louise

Address: 375 Seppeltsfield Rd, Marananga, South Australia 5355, Australia
Phone Number:
Location: Australia > South Australia > Barossa Valley > Marananga
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Marananga
Price Range: $446 - $1,531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Louise 4*
Number of rooms: 15
Official Description (provided by the hotel):
Food, wine, luxury accommodation and a genuine welcome await at The Louise Barossa Valley. Just one hour from Adelaide and set atop a gentle hill The Louise luxury vineyard retreat is South Australia's finest 5-star accommodation. Surrounded by hundreds of acres of Barossa Valley vineyards, The Louise's fifteen suites offer absolute luxury and inspired design with private terraces, soft contemporary furnishings and spacious ensuites. Coloated restaurant, Appellation is widely regarded as one of Australia's top regional dining experiences with a focus on fresh local food and an award-winning wine list. Professional staff offer informed service and are keen to share their local knowledge. A range of boutique wine and food experiences are available exclusively to guests of The Louise, offering a genuine connection to the world famous Barossa Valley. ... more   less 
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Also Known As:
The Louise Hotel Tanunda
Louise Hotel Tanunda

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