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Hotel Casa Alegre / Posada Nena
Ranked #6 of 8 Hotels in Santa Ana
Certificate of Excellence
Italy
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
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Reviewed May 28, 2011

Since switching owners in 2010, Casa Alegre has lost its local, feel-good charm. Firstly, their staff is far under-par; they seemed annoyed at having to serve you, and will ask the guest to do things such as calling for a taxi. In addition, the hotel were not able to provide us with the number of beds we had asked for more than four months in advance. The hotel has also attempted to switch from a local charm to a more corporate look - which has left it feeling cold and unwelcoming. To top it all off, the hotel now charges for breakfasts (in my oppinion it should be called a ´motel´, not a ´hotel´).

The hotel´s only positive attribute is its central location in Santa Ana. If this is not the most important factor in making your decision, I would recommend finding other hotels to stay at in Santa Ana.

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Mawifo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    134
    37
    4
    4
    2
See reviews for
39
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2011

Based on the excellent reviews from this site, I booked 2 nights here and was a bit disappointed upon my late arrival. Although, the poseda is located in a great spot as mentioned in other reviews, the quality of the place was lacking. We stayed in room 6, a corner room which was very small, low quality furniture and an uncomfortable double bed with barely enough room to get out of bed on the window side. I would not call the beds orthopedic beds, I could feel every spring I slept on and had 2 nights of poor sleep. Sheets felt like burlap. The desk looked like a discount store special. The bath was average with the water regulator for the shower flowing extremely hot water. We had to turn on the hot water in the sink to reduce the shower temperature. Cleanliness of the room was average; the shower looked like it had not a good cleaning. After a long day, there was only one desk chair to sit on such that comfort level was lacking. Breakfast is offered until 11 AM at a cost which I did not know of the additional charge until after I had already eaten. I thought it had included breakfast and that was not clear to me. That may have been my misunderstanding vs the staff, but, I assumed it was a "B&B" it would be inclusive. So check that out prior to eating for the $8.00 charge. For the money you can get a better breakfast elsewhere. There is a pretty pool, but we did not use it. The staff was very cordial and helpful, english is spoken. Overall, it was average. Would I go again...that depends. We stayed at another place in the area for the same amount of money which was much nicer. So check around. This was a last minute reservation and was the best I could find at the time.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
2 Thank southbound720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore
2 reviews
Reviewed November 5, 2009

Wonderful, warm staff. Rooms are very comfortable with TV and air. Breakfast is too big. But great Gallo Pinto and fresh fruit. Just 15 mins. from the airport in the beautiful, typical city of Santa Ana. San Jose is about 30mins. And the beautiful upscale nieghborhood of Escazu is 10 mins. Great restaurants nearby for both fine dinning as well as typical food. I have stayed at this hotel on both business trip as well as personal vacations. This is what Costa Rica is all about.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank PuertoRicoPuraVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City
1 review
Reviewed October 23, 2009

The staff at Casa Alegre merits the 5-star rating for the hotel alone. They were extremely nice and helpful. Made to order breakfast every single morning, help booking excursions, and helpful recommendations. But the A+ stuff is not all it has to offer; clean rooms, safe location and a short distance from plenty of Costa Rica's tours are among its other fantastic amenities. I highly recommend staying here if you want to be near the action, but not in it.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dajukie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 24, 2009

Casa Alegre makes an excellent base for exploring the Poas volcano,located at aprox.30 km.Sarchi ,the main artisan town, is another option at less than one hour drive. Casa Alegre is located in one of San Jose's suburbs,Santa Ana.Price is moderate,we payed $60 in low season.By staying in Santa Ana,you avoid the downtown traffic and if you rent a car you could park in the hotel's secure parking at no extra cost.The hotel rooms are nice,spacious and are decorated tastefully in south american style.There is an outdoor swimming pool in the backyard.
The staff, Luis and Dixie were very friendly and helpful and made us feel at home.Luis was a great host and gave us good advice .Breakfast is included and Dixie prepared a made to order fresh breakfast every morning.We had a great time!

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bestvacation09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
1 review
Reviewed August 20, 2009

The staff is the first thing I have to compliment. They really go out of their way to make you feel at home. Luis was an exceptional help from the minute we walked through the gates to minute we walked out. He even offered the refrigerator if we had to leave anything in it! The entire place is kept VERY VERY clean! The complimentary breakfast was delicious. Even though we were miles away from home, this place makes you feel as if you're not skipping a beat. This is our new spot in Costa Rica.

  • Stayed July 2009, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank ticanica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
1 review
Reviewed August 14, 2009

My husband and I wanted to stay outside of the San Jose area, yet near Cima hospital, as we were coming to Costa Rica to get some dental and medical care, along with some site seeing. Hotel Casa Alegre is a very good value, and includes a cooked to order breakfast. The staff are wonderful, and available to help you plan site seeing excursions, and whatever other information and advice you need to feel comfortable when visiting Costa Rica. We really appreciated their friendliness, helpfulness, and gracious hospitality. 2 thumbs up!

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hoolyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa Alegre / Posada Nena

Property: Hotel Casa Alegre / Posada Nena
Address: Av. 5, between calle 2 and 3 | del Pali de Santa Ana 100 norte y 150 oeste, Santa Ana 6510, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Santa Ana
#4 Family Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa Alegre / Posada Nena 3*
Number of rooms: 9
Official Description (provided by the hotel):
Posada Nena/ Casa Alegre is a charming Boutique Hotel conveniently located just outside of San Jose, Costa Rica in the town of Santa Ana. Posada Nena offers first class accommodations at a very reasonable price. Our rooms are fully equipped with AC and ceiling fans, cable TV, fridge, Phone (free national calls and free calls to USA and Canada) hot water showers, and wireless internet service. They are comfortable and tastefully decorated in a classic style. The bathrooms are spacious and airy. A free and tasty breakfast is available all the morning, lunch and dinner are served on request. At our little, cosy bar we offer fresh tropical cocktails and ice-cold beer. Just relax in our tropical gardens with the hot water Whirlpool. We offer a lot of activities and tours, leaving directly from the Hotel. ... more   less 
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Also Known As:
Hotel Casa Alegre / Posada Nena Costa Rica/Province Of San Jose - Santa Ana

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