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“Good hotel close to airport”

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Quality Hotel Real San Jose
Ranked #3 of 8 Hotels in Santa Ana
Certificate of Excellence
Reviewed February 5, 2014

Very friendly staff. Stayed two nights.. one at the beginning of our trip and one at the end. Both due to proximity to airport. Rooms are clean and quiet! Breakfast buffet was great. Best fish on our entire vacation.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank charliemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded May 13, 2014

Dear Guest charliemum

On behalf of all the hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us.
Believe me it was an honor for us to have the opportunity to serve in our hotel.

Hoping see you soon in San Jose.
Best regards

Juan José Santos Franco
General Manager

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219 - 225 of 479 reviews

Reviewed February 5, 2014

Spent the last night of our stay in Costa Rica at the Quality Inn. We were served a lovely meal, the room was clean and bright, and it was quiet--very important because I am a light sleeper. They also provided a light breakfast at 3:30 AM before we headed to the airport. Very satisfied with our stay.

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with this hotel
1  Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded May 14, 2014

Dear Mrs Terri G,

First at all thanks for taking the time to send us your comments.
This allows us to improve our service daily.
Hoping to see you again in our hotel.

Best regards

Juan José Santos Franco
General Manager

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Reviewed February 5, 2014

This hotel was the last hotel that I stayed in at the end of my 10 day trip in Costa Rica - The first thing I noticed was how clean the room was and also the bathroom. I had a little trouble getting the air conditioner to work right but finally did. Overall the room was comfortable, had a good cable selection and had the smell of a clean room. The breakfast and dinner we had here was good but not great. Overall, a very good place!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank markmagee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded April 25, 2014

Dear Mr. Markmagee2013

Is a pleasure to greeting you from Quality Real San Jose? At the same time I want to say thank you for your comments about our cleaning rooms, cable selection, breakfast Quality and Dinner.

We will continue working to maintain or improve our general service.

Best regards

Juan José

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Reviewed January 28, 2014

Hi, I would like to say my stay at the Quality Hotel was excellent on all levels. The rooms were perfect, large, air conditioned and clean, the food was extremely good with lots of choices and the staff were the most friendly and helpful I had met in a while. I travelled from the UK on business for a few days and will definitely be visiting again when I return in the next few months. The location for my business was also perfect and overall experience was great value for money. I would also like to personally thank Byron Chacón at reception who assisted my on numerous occasions, especially with the connections, etc. for my laptop, it made my job a lot easier! I will definitely be retuning and thanks again for a great experience.
Danny

  • Stayed: January 2014, traveled on business
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1  Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded April 25, 2014

Dear Mr. Daniel E

I want to say thank you for take part of your value time to let us know different things about our General service, food, air conditioned and clean. Your comment help us to mantein and improve our service. We will inform to Byron abour your comments about his service.

Thank you

Best regards

Juan José

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Reviewed January 26, 2014

This hotel was surprisingly comfortable and efficient. They were very organized checking in our tour group of 40 and we had a wonderful farewell dinner buffet. Beds were comfortable and we were able to pay our departure tax at the front desk. Internet was free and we were able to print boarding passes as well. Very impressed with the wonderful service.

  • Stayed: January 2014, traveled as a couple
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1  Thank jfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded April 21, 2014

Dear Mr Jfd.

Is a pleasure to greeting you from Quality Real San Jose, at the same time, I want to say thank you for let us now different positive thing aout our general service and of course for take part of your value time to write your comments about our hotel.

We will be waiting for you in the Future.

Best Regards.


Juan José Franco

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Reviewed January 21, 2014

We stayed here for our final night as part of a Tour Group after 10 days in Costa Rica. After our stay in 4 and 5 star resorts, this was a pretty basic place with all the basic amenities.But it certainly was clean.
What I cannot say enough about this place is about the impeccable service we received. From check-in to check-out, everything was flawless, and delivered with smiles.From the Front desk to the Restaurant and Bar, we saw happy and courteous employees - - all eager to please.
The Dinner Buffet food was really good -- Meat was not overcooked, the Main courses had a lot of variety, desserts were sumptuous and tasty. The service specially was quick and efficient. Breakfast Buffet the following morning was equally satisfying.
A special "Thank You" to the very pleasant Alberto at the Front Desk who helped us with our Departure Taxes.Even wished us a safe trip home. Nice gesture, indeed.
We will have no problem staying here again if we come back to Costa Rica. The close proximity to the Airport makes this a very convenient place.

  • Stayed: December 2013, traveled with family
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1  Thank TheExplorerFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded April 21, 2014

Dear Mr. Suneeti H

Is a pleasure to greeting you from Quality Real San Jose. At the same time I would like to say thank you for let Us Know different comments about our General Service, Check In, Chek Out service. Dinner buffet, about meat cooking. This kind of comments are really important for us because they help us to improve every day.

It will be a pleasure to receive you again in our hotel.

Best Regards


Juan José

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Reviewed January 20, 2014

We stayed on the last night of our bus tour...and enjoyed a great buffet. Some of the best food of the entire trip. Rooms were very clean and had an American feel. Staff was very friendly. Several restaurants next to the hotel.

Room Tip: First floor can be noisy.
See more room tips
  • Stayed: January 2014, traveled with friends
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1  Thank MikeKerrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded April 21, 2014

Dear Mr. Mike Kerre

Is a plasure to greeting you from Quality Real San Jose staff, at the sime time say thank you for take part of your time to let as now about our, breakfast bueffet, our cleaning room and loaction.

Of course we will continue working to improve in general.

Best Regards

Juan José Franco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Santa Ana
#5 Business Hotel in Santa Ana
Price Range: $90 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

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