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Aloft San Jose Hotel
Ranked #2 of 8 Hotels in Santa Ana
Certificate of Excellence
Reviewed January 21, 2014 via mobile

This funky little hotel was recommended by a friend and is a definite winner. Staff are lovely, rooms are clean, secure and well equipped. Bar is great and looking forward to trying out the restaurant during my stay and if you've forgotten and last minute items, the foyer if the most well equipped I've come across in a long time.

Stayed: January 2014, traveled solo
Thank heather_sheppard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 22, 2014

Hi there!

Thankd for your great review. We always try to have all our guests need available in order to make your trip the most pleasant and easiest ever. I am glad the staff made the difference and created a memorable experience. Hope to see you again when visiting San Jose.


Regards,

Paul Downey
General Manager

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279 - 285 of 586 reviews

Reviewed January 17, 2014

First off....When arriving in Costa Rica always look for the Orange taxi's if you don't have a hotel shuttle. They're the legal or "official" taxi. Others are not and they pull up in private cars that look like they borrowed it from a neighbor. Be careful.

This is a very boutique-ish type of hotel. It's clean. Reasonably priced for the area ($185/night with all taxes and fees for a King Room). Stylish. Not super modern or fancy. Nice bar and really nice Costa Rican style breakfast buffet that's included. Close to the airport (about 20 minutes), and you better take a motion sickness pill because the roads are very curvy and the taxi's drive fast. If you plan on paying taxi by credit card, be sure to check with them first. Cab ride is about $20.

The 7th floor has two washers and dryers that are FREE. That was nice. Good internet. And as others have mentioned there's lots of restaurants close by. The main street out front will be a parking lot at 5PM so take that into consideration if deciding to venture out.

No issues or complains. Nice place. Courteous and helpful staff.

  • Stayed: January 2014, traveled on business
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Thank Corey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 22, 2014

Thank you for your comments. Happy to have met your expectations with the aloft experince in Costa Rica. Our new Backyard Lounge now serve all thre meals and provides with room service from 6am to 11pm every day. Hope to see you around when in San Jose again.


Regards,

Paul Downey
General Manager

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Reviewed January 17, 2014

The ALoft is a good place to spend the night or a relaxing few days away from the bustle of the city. Its a modern, somewhat non-descriptly stylish place (like many Starwood W properties), with decent sized comfortable rooms with good bath amenities and reasonable beds and sound proofing.

There is a reasonably acceptable included breakfast, not extravagant but fine, with some local fruit that is very nice. I'm told that there is a good nitelife at the bar scene, but since I stayed on a Wednesday and Thursday nite before departing, I didnt see proof of this.

If you're planning excursions to downtown San Jose, or even Escazu, you might be best renting a car. Taxis, while available, cost around 10,000 Colones or a bit more to downtown, and around 5-7,000 colones to Avenida Escazu. It might be cheaper to stay in Santa Ana, but there isn't a tremendous amount of variety in things to see or do. There are two night clubs quite close to the hotel, Home, and Stereo, but neither was busy at all the night I was going out, because of parties elsewhere (so the cabdriver explained).

There is an excellent seafood restaurant in downtown Santa Ana, called AltaMar. I recomment it highly. Great meal at a reasonable price (by American price standards).

  • Stayed: January 2014, traveled solo
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Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 22, 2014

Hi and thanks for your feedback. We are glad that our hotel met your expectations. As of january 22nd we also have lively wednesday nights in the bar where Music Meets Fashion @ aloft with live bands and great ambiance, hope you make it next trip.

Regards,

Paul Downey
General Manager

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Reviewed January 16, 2014

We stayed only one night after spending a week in the jungles of Costa Rica. We arrived filthy and exhausted, longing for a hot shower, good meal, free wi-fi and comfy bed -- and boy, did they deliver! The staff was so gracious and accommodating, and truly aimed to please. The reception area had a cool vibe and lots of comfortable places to sit. We ended up eating dinner on one of the sofas in the lounge, and when we asked to watch the NFL playoff game, they put it on every TV for us. We were able to charge the departure tax to our room so we didn't have to wait in line at the airport. The free buffet breakfast was delicious and plentiful. Our stay was perfect in every way.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with this hotel
Thank StephPit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 22, 2014

StephPit,

Thank you for such amazing review. We are happy to have made your visit to San Jose and Costa Rica such a wonderful experience. Hope to see you soon.

Regards,

Paul Downey
General Manager

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Reviewed January 9, 2014

Fast, reliable wireless internet - can't ask for more than that! Staff was very friendly - they all spoke great English. It's not an easy walk to nearby restaurants because there aren't any sidewalks and it is not well lit at night, but it is a safe area.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with this hotel
Thank RB_90017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 13, 2014

We are glad you enjoyed the Aloft Experience. Regarding the sidewalks, you can travel within the Forum 2 business district avoiding such problems and as of March the government will begin improvements on the Lindora road, duplicating and providing better infrastructure.

Regards,

Paul Downey
General Manager

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Reviewed January 8, 2014

Close to the airport and easy to get to. Nearby a supermarket and a bunch of chain restaurants. 24 hour MCDonalds across the street. Cabs outside all the time.

The hotel is very stylish and clean. Fun colored liquid floor in the elevator and a Christmas tree made out of recycled soda bottles.

Large modern room with a big bathroom. Comfortable big bed.

Perfect for getting stranded in San Jose for a night or two but I wouldn't want to spend an extended period of time there.

Stayed: December 2013, traveled with friends
Thank zacsp27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 9, 2014

Thank you for your review. As the First LEED Certified Hotel in Central America we always pride ourselves in recycling and being sustainable . The tree was done by employees of the hotel with over 1000 water bottles and lids. Hope to have you with us again during your next stopover in San Jose, be it business or leisure.


Regards,

General Manager
Paul Downey

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Reviewed January 8, 2014

We spent two nights at this lovely hotel. Our check in was handled with friendliness, professionalism and speed. Same for check out. We enjoyed the food. The breakfast buffet was generous and delicious. The beds are very comfortable. The room was totally quiet. My only wish is that there had been a swimming pool.

  • Stayed: December 2013, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Bozouls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded January 9, 2014

Thank you for such great comments. Happy to have met your expectations and that our services pleased you and your family. Look forward to having you with us again in the near future.


Regards,

General Manager
Paul Downey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft San Jose Hotel

Address: Forum 2 Business Park | Lindora, Santa Ana 10901, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Santa Ana
#2 Business Hotel in Santa Ana
Price Range: $88 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft San Jose Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
New and innovative, inspired by a Loft, strategically located in the fastest developing business area west of San Jose, a few minutes from the Juan Santamaría International Airport, next to the Forum Business Park 2 and very close to the attractive shopping and entertainment area of Santa Ana and Escazú. ... more   less 
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Also Known As:
Aloft San Jose Hotel Costa Rica/Province Of San Jose - Santa Ana

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