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“Good pizza, disappointing service...” 3 of 5 bubbles
Review of Lo Spago

Lo Spago
Ranked #15 of 94 Restaurants in Santa Ana
Price range: $9 - $40
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Business meetings, Families with children
Dining options: Late Night, Dinner, Lunch, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff
San Jose, Costa Rica
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good pizza, disappointing service...”
3 of 5 bubbles Reviewed November 29, 2012

My wife and I went to Lo Spago tonight looking for some tasty pizza. We don't go out to eat very often and when we do we hope have a nice time. Tonight, there were two waiters working, one seemed friendly enough, but unfortunately he wasn't our waiter... Our waiter just didn't like us very much, it seemed. It was either that we were foreigners, or that we didn't order anything besides pizza. He said VERY little to us and really just appeared to be inconvenienced by our being there. He bordered on being rude. He did not, however, act that way to the Costa Rican couple who sat at the table next to us who ordered drinks, appetizers and entrees. With them he was hospitable and helpful.

I was really disappointed by my experience at Lo Spago tonight. Even if the pizza was good, the service really turned me off.

  • Visited November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank tommydphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Visitor rating
    58
    29
    10
    12
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Santa Ana, Costa Rica
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Great casual dining - Great staff”
5 of 5 bubbles Reviewed October 23, 2012

Staff is super friendly, food is great and the ambiance is family causal. We have been many times and will return many times again.

  • Visited October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Geoff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alajuela
Level Contributor
119 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Second time and the service still great”
5 of 5 bubbles Reviewed August 31, 2012

Since the last time I visit the Lo Spago restaurtant in Santa Ana, Costa Rica (some months ago) I had in my mind the question if the quality and service could be the same and to try the famous pizza an article in A newspaper.

To be honest it was delicious, the quality of the ingredients and the size is perfect. My kids try it and was agree with me.

It is a nice place that recommended to my friends and clients.

  • Visited August 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Greivin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
3 reviews
3 restaurant reviews
“Great restaurant”
5 of 5 bubbles Reviewed April 1, 2012

This restaurant has good, authentic pizza and very hospitable staff.

Visited March 2012
Helpful?
Thank Loves2travel342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hallandale Beach, Florida
Level Contributor
127 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Great Food & Service”
5 of 5 bubbles Reviewed March 25, 2012

First of all, when dining here, always ask if you can have one of
the tables that "Erwin" is serving. Erwin is one of the nicest
guys you will ever meet - anywhere. Originally from Chile, he
is just like the folks I got to know when visiting that Country,
kind, gentle, classy, attentive and of course speaks fluent
Spanish and English so if you are a "gringo" dining at Lo Spago,
no problem if dining with Erwin. My personal favorite is the
Gnocci with Salmon and my husband's favorite is the Spaghetti
Bolenase but if you are not an Italian food fan, although the
resturant markets itself as an Italian restaurant, the varied menu
also offers a vast array of other types of dishes, including all
kinds of chicken, pork, beef, seafood - you name it - Lo Spago
has it. The restaurant is nicely appointed and spotlessly clean
so if you haven't tried it yet - do yourself a favor and give it a
try.

Visited February 2012
Helpful?
Thank Jinglegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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