Visited in November, so nowhere near peak times. Staff were still really helpful - had some Japanese to help, but also had a variety of English pamphlets etc which showed local restaurants etc for easy of access. Rooms a little outdated, but comfortable. The only thing I was sad about was the lack of onsen (again, wrong time of year), which they hadn't set up (I'm pretty sure I was the only guest, so its no surprise, really).
- Free parking