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Reviewed August 16, 2017 via mobile

I would give more than 5* if possible. Service was great! The two guys the front (and later worked the restaurant) were accommodating and welcoming. They offer free shuttle from the station. Free drinks (non alcoholic) at the lobby in the morning and evenings.

The food was phenomenal! The best onsen breakfast and dinner on our trip (we had 3). Worth every yen for the amount and quality. The kids meal was just as good with lots of variety.

Our room was beautiful! Clean. The bedding was good quality. Only negative: the outdoor onsen wasn't entirely private, and when you sit down, you can't really see the ocean. Wifi was nonexistent in our room.

Stayed: August 2017, traveled with family
Thank Gifu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2016

We arrived at the Izu-Inatori train station by the Superview Odoriko and were picked up by their shuttle bus at 2pm, which took about 5mins to reach the resort. It's too far to walk with luggages (20mins with some ups and downs) so best to arrange for their pickup.

We received a warm welcome from Sazana's manager, Mr. Jun Sugiyama who did a brilliant job of briefing us very thoroughly on the resort's facilities. He was very thoughtful and took note of some of our requests most efficiently.

In fact all the staff at Sazana displayed a great spirit of hospitality throughout our 4N stay. Wonderful service!

The resort started operations summer of 2015. It is decorated with warm earth tones and dark chestnut colours, with light bosa nova music playing in the background, thus giving it a slightly tropical seaside boutique resort ambience. Yet it still retains the amazing japanese omotenashi (hospitality) which is unique to this country.

The whole place is very clean and cozy, well kept and is a nice place for couples who want something a little different from the traditional ryokan stay. Free coffee time served between 6pm-9pm and 6am-9am (but they were flexible when we arrived in the lobby at 9:10am). Nice tasting coffee (cafe au lait is the first button on the left of the machine, cappucino is the 2nd button on the left; expresso is the 3rd button in the center row). There is a vending machine at the side with nice bottled fresh milk too.

Free wifi available in the lobby and rooms.

The private bath "Yururuko" has a spacious changing room and bathing area and we really enjoyed a good soak in this nice facility everyday. It has an indoor bath (comfortable for 3 adults) as well as an outdoor tub (best for 1 px). Good toiletries like cleanser, facial wash and moisturizers. But bring your shower cap, comb and towels from your room. Reservable for 40mins. Natural hotspring water.

I think they are in the midst of building their own public hotspring baths which should be ready by summer 2016. In the meantime, guests can use the baths in their sister hotel just opposite. We were so comfortable with the private bath that we didnt try those out.

Our room was on the 6F, Twin Non smoking with a side view of the ocean. Very very clean and cozy, comfortable for us as we are of medium size built, travelling with cabin size bags. Larger sized adults with big luggages may find it a little tight for space. The toilet and shower area was very modern with good amenities and cleansers.

Meal times were very relaxing and enjoyable because of the enthusiastic staff and service. Very good servings of fresh sashimi nightly.

Bear in mind that the cuisine in Sazana differs from the very traditional japanese kaiseki dishes as the style of cooking is a little more fusion and french. There are still about 8 courses (including rice & dessert) and the dishes are tasty, with a focus on fish. So it's important to know what you are looking for in terms of the cooking style. Sazana's meals are for those looking for something a little different from the normal traditional kaiseki cuisine. By the way, we ordered the sample 3 glasses of sake in the menu - very good!

As we were staying for 4N, Jun-san was most accommodating with some request for certain dishes to be prepared "japanese" style eg the kinmedai fish which is their signature main dish each night. The texture of this fish is rather dense and we personally liked it done japanese style as it was more "tender" compared to it being baked or western style. But this is a personal preference since we enjoy japanese food very much. We were very grateful for their willingness in understanding our requests. Breakfasts were also sumptious.

Our compliments to the chef who did his best to make our meals so oishi.

Sights: This hotel is very conducive for those wanting to visit the kawazu sakura blooms. We were blessed to be at the right place at the right time from 22Feb-25Feb as the flowers were in full bloom earlier this year.

Izu-Inatori is only 2 stations away from Kawazu station, takes only 10mins by local line. So we took the hotel shuttle at 10am, boarded the 10:15am train. Spent 3.5hrs strolling along the cherry blossoms area and caught the 2:07pm train. The hotel shuttle picked us up at 2:30pm. Times can be arranged with the front desk.

Just outside Sazana is the Pacific ocean and it was nice to take a stroll along the promenade, enjoying the breeze and sound of the waves.. Seeing some signs about it being a tsunami alert area can be daunting so it's good to know where the evacuation areas are. On a positive note, Sazana has the 6F/7F which is pretty high up.

To Jun-san, Mr. Taki, Mr. Daisuke, Mr. Isida, Mr. Tsujiyama, Ms Yuki, the Okami and the filipino lady at breakfast (apologize if the spellings are inaccurate) - a very big thank you to all the amazing staff at Sazana for a most enjoyable relaxing stay.

It was a great stay and 33rd wedding anniversary holiday for us.
Iroiroto arigato gozaimsau!

  • Stayed: February 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank traveljet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toukai_yuen, お客様担当マネージャー at Shinyu no Yado Sazana, responded to this reviewResponded March 3, 2016

We are relly thankful for your these comments. from the coffee to the supper, your comments encourage us deeply and we will take our effort to improve our service futher more and we are looking forward to your coming again.Thank you for your comments very much!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2015

We stayed in this boutique hotel for a night. Hotel shuttle was available for pickup at Izu-Inatori station and the ride was about 10 mins. Hotel was brand new and only recently opened for 3-4 months. The style was non-traditional and impressive. The room was smaller than I thought. Bathroom was nice and equipped with stylish toiletries.

The hotel has 3 small private onsens for booking. But guests could use the bigger onsens at the sister hotel right opposite the street (just several steps away). Onsens at the sister hotel was grand, nice and have great sea view, while the private onsens in Sazana were cosy and also have nice sea view.

The dinner was nice and tends to be a little of Japanese fusion style and creative. Personally, I tend to like the more traditional Japanese cuisine.

Overall, the hotel was nice, brand new and with great services, except price may be slightly on the high side. Will be suitable for young couples looking for boutique hotels.

  • Stayed: November 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tony268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toukai_yuen, 営業ディレクター at Shinyu no Yado Sazana, responded to this reviewResponded December 21, 2015

Thank you for your evaluatmant.we are very appericate for your coming and comments.As you said we will try our best to increas our service and provide the more suitable plan for all the customers.and about the onsen, the onsen in sazana will be built-up on March in 2016, so please look forward to our new onsen recently.
Thank you again for your comments.


sazana
sai

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Reviewed April 13, 2018 via mobile
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Stayed: April 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toukai_yuen, マネージャー at Shinyu no Yado Sazana, responded to this reviewResponded May 23, 2018
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Reviewed March 13, 2018 via mobile
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Stayed: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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