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Reviewed June 6, 2016

Friendly staff make us feel welcomed and well taken care of. We booked two rooms for 5 persons. They gave us one large and one small room, side by side. We stayed for one night. The caretaker was an English speaking Japanese lady who had attended to all our needs from serving meals, setting futon (Japanese style bed), and carrying our luggages. The kaiseki course meal (with live abalone) was both tasty and visually beautiful. Its onsen offers a panoramic sea view so that you can treat yourself 24 hours a day. We drove from Tokyo to Izu for about 4 hours, including visiting a few rest stops (service areas). The hotel provides valet parking and clean up our car before returning to us. The only down side is weak wifi signal and a bit old in terms of facilities.

Room Tip: choose room with ocean view as each room comes with solarium
  • Stayed: June 2016, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Notcreativeenough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
株式会社ホテル銀水荘, 予約担当 at Inatori Ginsuiso, responded to this reviewResponded June 9, 2016

Dear Notcreativeenough,

Thank you for visiting Ginsuiso.
We are glad that you had great stay at our hotel.

We hope you enjoyed "Omotenashi", which means Japanese hospitality.
However, I feel sorry about wifi signal and facilities.

We have sister hotel in East Izu, Dogashima. You can see beautiful sunset in winter seasons.
If you have any chance to visit, we are happy to see you again.
Thank you for visiting Ginsuiso again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2015

If you plan on staying at this hotel, I would recommend staying in the Royal Suite because having your own ofuro (onsen) on your balcony overlooking the ocean is the way to go. You won't have to deal with going to the 2nd floor to take a bath with all the other guests, you can relax in your own bath while drinking one of the 9 beers that the room fridge is stocked with. The lady that prepared our room and food (breakfast and dinner) was more than professional and she had the Japanese customer service that the Japanese are well known for, not like in the states where customer service comes last. This place is for adults and I wouldn't recommend it if you have children, although this location has actives for them.

Room Tip: Get the Royal Suite, you won't be disappointed.
  • Stayed: September 2015, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2014 via mobile

Lovely hotel, traditional Japanese rooms, meals and service.

The Onsen is large and very good with an indoor/outdoor area. The outdoor area overlooks the ocean and is very pleasant.

The meals were banquet style for our group in our own function room. The food, room and service were all exceptional.

There was a family in our group with a 3month old and 2 year old. The staff were very helpful and had cribs, high chairs, meals etc available.

While the hotel is well designed, maintained, staff excellent and this made for a great stay.

There is a small resort style pool and a kids paddling pool. A games centre, shop, and vending machines. A massage service is available.

On the afternoon of our stay a few of us went for a 2 hour walk around the area, no map or knowledge of the area, was very pleasant and lots of small shrines to pop into, fishermen to watch and a great lunch of Niku Chahan - which seems to be a local speciality.

Stayed: September 2014, traveled on business
1  Thank HasudaPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago
Google Translation

Room Tip: 海の目の前なので、オーシャンビューが良いです。
  • Stayed: September 2018, traveled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: August 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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