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All reviews large pool one night dinner buffet setup arrangements canada lobby sauna golf resort japan station nasu onsen
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Reviewed September 12, 2018

We are so lucky to have Nina as our wedding planner, her extraordinary arrangement made our lives so much easier.

As we are long distance couple (my husband is in Canada and I'm in Hong Kong), Skype meeting was setup to discuss wedding details. Nina can speak fluent Mandarin, English and Japanese so communication is not a problem at all.

Having alpacas in pre-wedding photos and wedding ceremony is always my dream and I still can't believe it comes true! Hotel Epinard Nasu is superb, staff are friendly and helpful (shout out to Igarashi-san and Kumi!). They served great varieties of breakfast and the onsen is so relaxing!

Some of my friends arrived hotel very late at night, hotel is still able to arrange pick up service from JR station. It is definitely the most memorable and unique wedding party to us and all our guests, we will visit this hotel again in our next anniversaries ♪(*^^)o∀*∀o(^^*)♪

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank adrian_karrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Passport804140, 支配人 at Hotel Epinard Nasu, responded to this reviewResponded September 17, 2018

Thank you very much for using Hotel Epinard Nasu. I am honored to have chosen our hotel in the venue for a wedding ceremony.
We will help you with the utmost to ensure that your wedding ceremony will be more memorable. In particular, since the directing of Alpaca is unique to the Nasu, is not it a pleasure? We pray for the happiness of both of us from the bottom of our heart and we are waiting for the day we can meet again.

HOTEL EPINARD NASU General manager

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Reviewed April 16, 2018 via mobile

Nasu is a town north of Nikko, 2.5 hours from Tokyo with many attractions including onsen. This resort has wonderful onsen with nice outdoor bath. Lots of facilities including large pool, golf putting area, tennis and kids bicycle track. The night J stayed there was a performance of opera singer in the lobby. Room is so nice with sofa seating area, separate toilet and shower room. Dinner buffet is so good with lots of selection especially dessert area. They also set up strawberry festival that night. Everything was so tempting to eat.

Date of stay: April 2018
Trip type: Traveled with family
Thank AnuvatC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルエピナール那須, 支配人 at Hotel Epinard Nasu, responded to this reviewResponded April 21, 2018

Thank you for staying at HOTEL EPINARD NASU. And we appreciate you spending your time writing to us.
We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated.
When you travel to NASU area in the future, we sincerely hope to welcome you back again at our hotel.

HOTEL EPINARD NASU General Manager

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Reviewed February 4, 2018

Visited this resort as part of an official tour to Japan. Was there for a night for a conference hence couldn't explore the resort much. Restaurant offers a variety of cuisine especially loved the buffet breakfast spread.
A great place for nature lovers.

Date of stay: April 2017
Thank mpcheeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルエピナール那須, 支配人 at Hotel Epinard Nasu, responded to this reviewResponded February 7, 2018

Thank you for staying at HOTEL EPINARD NASU. And we appreciate you spending your time writing to us.
We are so glad to hear that you have had a comfortable stay at our hotel. It is also nice to know that you enjoyed the wonderful local food in the breakfast buffet. Your warm and kind comments are deeply appreciated.
When you travel to NASU area in the future, we sincerely hope to welcome you back again at our hotel.
HOTEL EPINARD NASU General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2017 via mobile

This is a very good established hotel and expect crowded atmosphere with many local families visiting there. However I enjoyed my stay. The staff were especially patient with me because I couldn’t speak Japanese. Special thank to Toru Ando who was the only few staff that can speak good English and explained how to go around Nasu.

Great buffet breakfast, though expect a queue around 8am. The other good point is that local bus stop right in front of the hotel, save you from walking out. The highway bus to Shinjuku Express Terminal also picks up passenger at the hotel. If you cannot buy the tickets online, ask the hotel staff to book one for you.

Date of stay: November 2017
Trip type: Traveled solo
Thank chuwei22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルエピナール那須, 支配人 at Hotel Epinard Nasu, responded to this reviewResponded December 15, 2017

Thank you for staying at HOTEL EPINARD NASU. And we appreciate you spending your time writing to us.
We are so glad to hear that you have had a comfortable stay at our hotel. It is also nice to know that you enjoyed the wonderful local food in our buffet restaurant. Your warm and kind comments are deeply appreciated.
When you travel to NASU area in the future, we sincerely hope to welcome you back again at our hotel.
HOTEL EPINARD NASU General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2017

This is a huge hotel that hosts lots of events for companies, weddings, and what not. It can get very crowded in there.
The rooms are big and well equipped (though it can get cold in your room if the heater isn't working properly), the food is great, and the facilities are what you would expect from a hotel in this price range. It's popular with local families during vacation times and it gets super crowded during sakura season.
I am a big fan of the shop in the lobby, they sell some of hard to come by elsewhere local goods.

Date of stay: April 2017
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank 2catsinJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルエピナール那須, 支配人 at Hotel Epinard Nasu, responded to this reviewResponded October 21, 2017

Thank you for staying at HOTEL EPINARD NASU. And we appreciate you sharing your thoughts and comments about your stay with us.
This case will be examined closely, and the operation of easing congestion will be reconsidered in order to improve our service. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.
When you travel to Japan in the future, we sincerely hope to welcome you back again at our hotel.
General manager

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