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“Excellent with some things to keep in mind”

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ANA InterContinental Manza Beach Resort
Ranked #3 of 23 Hotels / Ryokan in Onna-son
Certificate of Excellence
Reviewed July 7, 2013

This is a superbly run all-integrated Japanese resort. I am stressing 'Japanese' as it's not as 'international' as the 'Intercontinental' name might suggest. However, if you like Japan (which I assume), then you will love this place.

Getting there from Naha Airport: by Airport Limousine bus (one of the oldest buses I have rode in the past few years), 100 minutes, USD 18.00. By taxi about USD 100 and 50-60 minutes (traffic can be like mud in Naha).

The staff speaks little but sufficiently English. They are super polite and do their very best for you.

Make sure you book a sea view room. The views are breath taking (even partial sea view is great).

The hotel has several integrated restaurants (you must make a reservation at the 'Restort Center Desk' for Dinner/Lunch - not required for breakfast). Most the restaurants are 'buffest style'. The grill restaurant is at the connected beach, 5 minutes to walk (a well lit path, or shuttle bus). Prices are not cheap (USD 40 up per person). All are ok, just the 'Aqua Bell' (the international restaurant) is not worth it.

The hotel has several integrated shops for souvenirs, sunscreen (you will need it!). Prices are ok compared to local shops (obviously a bit at a premium but that ok). The hotel also has a morning market in the hall where you can buy local fresh fruit (a must try - totally different from what you get in you super market).

The rooms are very clean, well maintained and spacious (I had a standard sea view room). Everything has already been though trough (there is a pre-installed rope on the balcony to dry you clothes, a movable mosquito net to the balcony (btw there were no mosquito), a nicely filled mini bar with ok prices (less than USD 3 for a soda can). The beds are had (which I personally like) and rather short (well, both caters well for our Japanese friends).

The rooms have a rubber (?) floor/carpet. Ideal for cleaning/beach sand, but the room will smell very bad when you first walk it (be prepared). You will get used to it. The aircon works well, can be set individually and is very silent.

Internet is free (wireless in the lobby and cabled in the room), speed is ok.

There is light musical entertainment in the main hall each evening. Usually a solo player. We had a saxophone player that brought almost everyone out into the hall to listen - really great.

You can keep the window open at night and listen to the surf - wonderful.

Breakfast is until 10:00 (so don't sleep in all day) - the selection is rather Japanese than western but also features some small bred, bacon, scrambled eggs (at least it was labelled this way), various cereals. But you will not find your usual strawberry jam...

There is a 'Coco' 24hours shop about a mile from the hotel door (just right outside of the hotel car park). You can get almost anything there (except strawberry jam ;-)

The hotel is very kids friendly. There is a kiddy pool and almost anything your kid will need/like (from high-chairs in the restaurants to attentive staff).

The resort centre can arrange any kind of trips / taxis / transfers for you. Note: most tours are guided in Japanese.

3 things that really puzzled me:
- there is no gym in the hotel
- the lifts are dead slow and you will often see large groups waiting in front of the elevators around breakfast/dinner time (they recommend taking the emergency stairs, but no one knows where these are...).
- no chair/table on the balcony (you can haul outside the chair if you are strong enough)

This hotel is a safe bet for 3 days in Okinawa.

Room Tip: Sea View is a must - the sunset is spectacular and the stars are extra bright when you have a drink...
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  • Stayed: July 2013, traveled with friends
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7  Thank Kintung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 7, 2013

This hotel is located on a small cozy peninsula, a short drive from the expressway, and thus the views are amazing from all sides of the building. Personally, I think the ocean view is better than the beach view (unlike some of the other reviews on tripadvisor). The ocean view does exhibit some small parking lot and the chapel, but the beach view shows less ocean and has the rather old looking pool and inflatable beach amusement area in sight.

The hotel just celebrated 30 years, so is actually older than the website photos make it appear. However, it has been renovated so is not bad, but some areas do look dated, including the pool area and central atrium.

The rooms are quite small, but they will offer an upgrade to a larger suite at check in, for an additional fee, of course. The property is fairly large, so it can take a while to walk around, and also can take a while to wait for the elevators. There are a lot of activities, including a dedicated activities center with 3-4 staff on duty during operating hours. Thus, I didn't really have any time to check out the TV, but I think there are few English channels. The bathroom is typical Japanese style pre-fab. Rooms have balconies, but no furnishings, while the balcony floor was in bad need of a refurbishment (or at least repainting). No bottled water provided in rooms. In room safe is very small and cannot fit a small laptop, just barely fits an iPad.

The restaurant food was very average. There are several different restaurants open for the buffet breakfast. They serve mostly the same stuff, but with some small differences. We ate at the Okinawa cuisine restaurant one evening, but the main attraction there is not the food but the local culture show, which my kids enjoyed quite a lot.

There are several onsite gift shops, as well as craft activities that can be done on the property. The main pool by the hotel is large, though has a dated look/feel. There are 2 more pools (1 kiddie) by the beach, but these are even more dated. The beach itself is protected so very calm, no waves to speak of. The inflatables aqua park can be fun, but there is an additional/separate charge. Actually there are additional charges for almost everything, including floaties, etc. You can, however, buy a "membership" that gives you access to most of these things for a flat fee.

I didn't see any fitness center, but there is an onsen or sento on site, which did get a lot of use. Overall my kids really enjoyed this resort, though for adults, the feel was not very luxurious, but still not bad. English speaking ability of the staff was not very good, but adequate in most places. However, there were a few desks where the staff could not speak any comprehensible English.

  • Stayed: June 2013, traveled with family
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Thank maptraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

I stayed at this property during its 30th anniversary, so I guess you can picture how old-school this resort is. Walls are emulsion paint painted and the floor is laid with porcelain tiles - not exactly the typical InterCon with marbles and all that you would be expecting. However, it is Japan after all so everything was pretty clean and tidy. There were no scratches on furniture or cracks on tiles; bathroom was quite fresh as well. Although the pool is old-fashioned and other recreation facilities are rather limited, this hotel shares one of the best locations on Okinawa. Overviewing Manzamo and East China Sea, it is located on a little peninsula on its own. On a sunny day, you will get some of the most impressive 270-degree views of the ocean. Overall, the property itself is not exactly memorable, but the private beach and its location are definitely a big plus. The only hotel that is on par with this InterCon will be Busena Terrace I would say, but it is quite up north and at least 2-hour drive away from Naha.

  • Stayed: June 2013, traveled with family
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1  Thank RandyHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013 via mobile

When driving up to the resort and entering the lobby you are blown away by this resort it is only once you start exploring that it appears it needs some maintenance!
The rooms themselves were dissapointing, beds were as hard as rock, balcony in desperate need of painting, big gap under room door so you can hear everyone outside.
There are many activities and things to do but they charge for EVERYTHING!! There is a big area of inflatables in the sea which utterly spoil the view and were only used by a couple of people during our 3 days there (at £20 a go I can understand why).
Very close to one of the US military bases and was woken up one morning by 20+ explosions which was alarming - warning of this at checkin would be useful.
No activities for the evenings, there was on bar but very small and smokey, no outside bar.

  • Stayed: May 2013
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Thank Emma_loves_holidays1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ANA InterContinental Manza Beach Resort, responded to this reviewResponded June 22, 2013

Dear Emma_loves_holidays1,

Thank you very much for your feedback. We take each of our guests comments very seriously as they help us to know how we are performing. We are always striving to provide superior accommodations to everyone that we have the pleasure of serving. We do regret that you were not fully satisfied with the accommodations received but were pleased to see high scores for Service and Cleanliness. We truly hope to have the honor of serving you again in the future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,

Adrian D
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

This resort is amazingly BEAUTIFUL. It is set to be a luxury place for people who are on holiday but since my house is an hour drive, I came here couple of times just to have lunch. I enjoy coming here in daytime just to have Itallian lunch buffet. because of the serenity and the warm & hospitable staff members. Would definitely recommend and go back

  • Stayed: December 2012, traveled as a couple
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1  Thank Misty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

Upon arrival, we were greeted and directed to the concierge to put down the luggage since it was too early for check-in we borrow bicycles (free of charge) to ride around the Manzamoo area. The check-in process was very quick in the afternoon and luggage were being sent directly by the staff within a short period of time after we got in our room, a lovely Tiffany Blue and White room located on the seventh floor facing the Manzamoo and the hotel private beach.

Everything in the room was very clean and classy with everything you'd expect in a high-end hotel. Sink area is separate from the bath/toilet and provide of toiletries and towels were in our room as well as slippers and sandals. Free lan connection in all rooms, so bring your own wifi modem to create a wifi environment in your room.

Every staff we met was nice and helpful, the staff at the Resort Center speak fluent English. All hotel activities are not free & limited in seats, however, I still would recommend the submarine tour (30 mins duration). Recommend all of you to plan and book your activities and dinning requests upon your arrival.

Every morning there is a small market setup at the ground floor in booths selling all kinds of vegetables, local specialites and snacks, etc.; and live music is playing at the stage of the atrium in the evenings. Four main restaurants serving different types of food, Western, Japanese, Chinese, and Okinawa Traditional, we tried three of them, except, of course, the Chinese restaurant. The Atmosphere at the Bar and Cafe are also very good too.

Besides all these, the environment of the hotel is terrific, we enjoyed our walk after breakfast from the hotel to the beach very much. The walk at the other side along the Chapel is good too.

Last but not least, I have tried the Aesthetic Salon, they use CARITA product and it was very relaxing, and I enjoy it very much.

Overall, the stay at this resort is a very memorable experience. I will definitely come back to this hotel next time!

Room Tip: If budget allow, don't take the partial seaview or beachview room. Beachview means the side of...
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  • Stayed: May 2013, traveled as a couple
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2  Thank fanlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

This is a beautifully located hotel that has had a recent nice renovation. We had a beach view room and all of these rooms over look cape Manzamo. Ocean view rooms are good but not as desirable as beach view as the hotel car entrance and carpark is on the ocean view side. Enough English is spoken by staff to be able to get around. The hotel has a heated outdoor pool but max depth is only 0.8m. It also has extensive beach facilities. We bought a day pass that gave us a 10min Jet Ski, submarine Jr ride to view fish and access to ocean park. It cost 4500 yen per adult and can be charged to room. Ocean park is a 50x50m "bouncy castle" type area floating on water near the beach. Great fun running on it over the water and using to slide into sea! Highly recommended for all ages. Using bikes, sauna, pool towels, valet parking and beach chairs are all free however. No English TV channel.
Hotel is expensive but no more so than a similar hotel in US with equivalent location. Highly recommended to stay here if you will spend a day enjoying the beach facilities and particularly Ocean Park. We arrived at the hotel using a rental car hired in Naha but using bus from Naha appears equally convenient.

Room Tip: We had a beach view room and all of these rooms over look cape Manzamo. Ocean view rooms are good b...
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  • Stayed: April 2013, traveled with family
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1  Thank Soothed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA InterContinental Manza Beach Resort

Address: 2260 Serakaki, Onna-son, Kunigami-gun 904-0493, Okinawa Prefecture
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Kunigami-gun > Onna-son
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Onna-son
#2 Top resorts Hotel in Onna-son
#3 Luxury Hotel in Onna-son
#4 Romantic Hotel in Onna-son
#4 Family Hotel in Onna-son
Price Range: $118 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA InterContinental Manza Beach Resort 4*
Number of rooms: 397
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Also Known As:
Ana Intercontinental Manza Beach Hotel Onna-Son
Intercontinental Onna Son
Onna Son Intercontinental
ANA InterContinental Manza Beach Resort Okinawa Prefecture, Japan

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