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DukeOntheTrip
Taipei, Taiwan

Hotel with brilliant location and great value

4.0 of 5 bubblesReviewed Mar 9, 2019
Visited with my two children and stayed there for 3 nights. Only spent less then 100 USD per night to stay in a spacious room with terrace and hanging chair there. Children loved the chair very much. Also, the breakfast and minibar were included in the package. Aquariam was just 3 mins away, so we went there for three times to see the shark wahle and buy souvenirs. The only thing could be improved was the training for intern. Intern should have known about the services, such as provision of baby bath tub, could be offered to guest.
Date of stay: February 2019
Room Tip: Sea view is absoluately good, but, room with terrace is right next to the entrance of ocean park
Trip type: Traveled with family
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (337)
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5 - 10 of 337 reviews
Reviewed January 15, 2019

We stayed only one night. The room and bed are comfortable and clean. The staff was friendly and explained clearly and offered a paid upgrade to sea-view room. Please be aware that this hotel has no lifts. Parking is convenience - just in front of the hotel.

Room tip: Think they have limited rooms on the ground level
Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank notfussy2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 30, 2018

No indoor Pool. Pool Tables approx. $10 (for 2 ppl)/half hour but expensive drinks are $7. They are confused on pricing. WiFi does NOT work in New Ciel Terrace building at all! NO TV other than Japanese. No HDMI cables to hook up apple TV or games so bring your own. English does NOT work as the front desk girl thought. Massage advertisements are mixed up (pictures do NOT depict correct massage- ie. Thai is NOT on a bed with oil but on an old sunken in 3 inch mattress on an old floor of an OLD room) and is MISLEADING. Pictures DO NOT DEPICT environment of where massage is. Restaurant is downstairs and seems like that of an old cafeteria. Faculty are kind but do not understand english. Bar Tenders are great and super kind and tries really hard.

Unable to make a reservation directly from hotel but only on booking.com or some other site, which is really weird and suspicious!

Ciel Terrace is the newest bldg and a short walk to main lobby where all amenities are. Room was clean with a great view and balcony.

Date of stay: December 2018
Thank LeahCK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 17, 2018

I chose this hotel since the location is just a few minutes walk to the Okinawa Churaumi Aquarium so that my family can spend time in the aquarium till 6 pm.

The rooms we stayed were on the sea view where the beautiful scenic is the ocean and the aquarium.

There's a convenient store next to the hotel so you can easily find food and drink.

The WiFi speed is average. Parking is free in front of the hotel.

Reception service is good. All in-room amenities is as you can expect of the Japanese standard which is great.

Date of stay: October 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank nuttww
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2018 via mobile

Great location, decent building and facilities, but let down by the food ( very expensive dinner buffet which was very bland and the “hot” food was cold) and the decor in the rooms is very dated. Could be a lovely hotel with a simple makeover.
Price of the food far too high for that quality.
Communication with the hotel by phone is impossible, the level of English is not good enough for a hotel of this price level.

Date of stay: August 2018
Trip type: Traveled with family
Thank S G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2018 via mobile

Overall my stay has been feeling unwelcome after the moment we checked at the counter. I was doing research on the hotel a week before we checked in and saw there are water sports available for booking through the hotel, I hence sent them an email, never got a reply until the day before we checked in. Wow....means there was nothing planned.
When we checked in at the reception, the lady barely can speak English with a mean face trying to avoid us asking more question. Her name is Mayuka. If I am the owner of this hotel, I would absolutely look into the service level of Mayuka and T. Sxxxsxxx we met in the afternoon session at the reception. They are way below Japanese standard. They seem to be laughing behind other Chinese customers too.

We have spent 4 meals in the hotel. Food has been disappointing especially the dinner buffet. Walk out of the hotel there is a Lawson, they serve better coffee.

Definitely will not return to the same hotel. Thanks T.Sxxxsxxx for her unkind reply of bus schedule in English. Good bye!


Date of stay: July 2018
Trip type: Traveled with family
Thank kittycos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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