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“By far the best best price/quality ratio in Hakuba”

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Snowlines Lodge Hakuba
Certificate of Excellence
Reviewed March 16, 2012

I stayed for ten nights with Stephen and Saras in early Jan. I had a bunch of friends staying in other lodges around Hakuba and I have to say none of them came even close to match the smooth atmosphere, excellent shared spaces and the quality of my own private room.

Took my friends over one night and they made us just amazing three course meal for a very reasonable price compared standard Japanese prices. I know they got a few new guests for next winter that night.

Was also delighted to hand something back for Stephen and the young oz boys in terms of backcountry riding, best pow since 1999.

  • Stayed: January 2012, traveled solo
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Thank Saku L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (108)
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96 - 102 of 108 reviews

Reviewed March 8, 2012

This was my third visit to Hakuba and by far it was the best and it was this place that did the trick. I'm a massive fan of Hakuba and all it has to offer and didn't actually think it could get any better, until I found Snowlines. It's a real gem. It didn't even take a day and I was walking around like it was home. Steve and Sarasa are the best hosts, they make you feel so comfortable; Steve with his laidback-can-do Aussie style and Sarasa with her impeccable Japanese courtesy. The two of them make the perfect blend of hosts.

But it's not just Steve and Sarasa that make the place so ace, Snowlines is also in a great location with easy access to the villages of Happo and Echoland where there are loads of restaurants to choose from and the shuttle bus that goes around to all the villages and ski resorts stops right outside the Snowlines door. You've also got 7 eleven about 30m down the road that has one of the very few ATM's in Hakuba not to mention loads of great food if you need it...one night Sarasa cooked up a Japanese hotpot for the guests. Don't think they do dinners all the time, it was a special treat. It was things like this that I really loved and I don't think I'll be able to stay anywhere else in Hakuba now.

  • Stayed: February 2012, traveled with friends
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Thank Rachoochoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

This place was amazing. It's been mentioned before but Steve and Sarasa really do go above and beyond. They go out of their way to make you feel at home.The lodge itself is great and has a relaxed atmosphere. Everything is spotlessly clean, the bath was so good after a day on the slopes (seriously, try it even if you're shy - there was no one in there when I went in). I mentioned to Steve and Sarasa that I was curious about Japanese supermarkets and Sarasa took me with her to go grocery shopping! She helped me pick the best Japanese tea to try.

The free breakfast was great, the bus to the slopes stops right outside, it was close to good restaurants, the staff are amazing, lovely rooms, free wifi. What more could you ask for?

  • Stayed: January 2012, traveled as a couple
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Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

Great accommodation with exceptional staff who go above and beyond to make you welcome so you can get the most out of your once in a lifetime holiday. For those seeking an easy going environment and relaxed atmosphere, Steve and Sarasa are very welcoming and helpful hosts and will make your holiday one you will never forget. Nothing better than a big day on the hill and coming back to the lodge, soaking in the big hot bath and an ale or three at the bar bragging about riding pow and the fresh lines you hit all day. Thanks for making my holiday one I will never forget. I'll definitely be back next year. Cheers. Tony.

Room Tip: Some rooms have ensuites otherwise very nice communal showers.
  • Stayed: February 2012, traveled with friends
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Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

The hosts and staff are so friendly and helpful.
I broke my ankle skiiing and had to be carried down the mountain, Steve, the lodge owner came and picked me up from the base of the mountain, helped me around the lodge, COOKED for me, basically, just took really good care of me!
The rooms are extremely clean and beds are very very comfortable!
Free Wifi is a bonus and the bar also serves a snack menu, great if you don't feel like going out and want to relax in the communal area and the BAR. (some great music playing too)
If you are looking for affordable accommodation, relaxed environment, great service and COLD BEER, this is the best place to stay in Hankuba.

  • Stayed: January 2012, traveled solo
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Thank PeterKost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

This place is great, feels just like home and the hosts Steve and Sarasa looked after us very well.

Accommodation is basic but very comfortable, and the hot bath each afternoon is just luscious. There's a friendly bar to unwind in and heaps of communal space to relax in with wi-fi available.

It's in a quiet area but some great restaurants just nearby (try Zen for awesome soba noodles), the Alaskan Burger joint around the corner and moments away from the 7-11 for suprisingly tasty snacks and essentials.

Bus to all ski-fields stops right out front and only one stop to the main mountain.

Room Tip: I stayed in a comfort room, it met my needs just fine but if you're modest go for an ensuite roo...
  • Stayed: January 2012, traveled with friends
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Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2015
Google Translation

  • Stayed: January 2015, traveled as a couple
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Thank Henryhung2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Snowlines Lodge Hakuba

Address: 3020-1064 Hokujyo, Hakuba-mura, Kitaazumi-gun 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #4 of 102 Specialty lodging in Hakuba-mura
Price Range: $144 - $288 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Official Description (provided by the hotel):
A family run ski lodge in beautiful Hakuba, Japan. Powder skiing, caring service & great value. Rooms for groups, couples, singles & families. Come visit us! ... more   less 
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