We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good service in a nice environment” 5 of 5 bubbles
Review of Hotel Phoenix Wing

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Phoenix Wing
Ranked #38 of 101 Hotels / Ryokan in Hakuba-mura
Hong Kong
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very good service in a nice environment”
5 of 5 bubbles Reviewed January 2, 2013

Just back from our 1 week stay at this hotel. The chalet is very comfortable and convenient. The only problem is you must go to the lobby to get Internet. I will emphasis on the service which has made our stay even more enjoyable. Everyone is at your service and I would recommend as well their restaurant. I will make sure I come back next time

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank BrunoGuillon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

21 reviews from our community

Traveler rating
    4
    14
    2
    1
    0
See reviews for
14
4
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Newcastle, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 7, 2012

Stayed here for 7 nights 2 in hotel, 5 in apartment, staff very helpful, made us very welcome, dinner at restaurant exceptional

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank JPMP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed February 15, 2011

I stayed at the Phoenix Wing hotel for 4 nights with 8 friends for a skiing holiday. We booked 3 chalets and were comfortable, although the space was quite small - normal for Japan.
The chalets were conveniently on the bus route to and from the Hakuba resort gondola, which meant that we didn't have to carry all our equipment far, which was great.
The staff were incredibly friendly and helpful, helping us to arrange ski hire and onward travel arrangements.
A little pricey, but we had a great time nonetheless.

Thanks Tony!

  • Stayed February 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jemjem11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hakuba-mura hotels
Hakuba happou Onsen
Phoenix Hotel
Phoenix Hotel
#3 of 101 in Hakuba-mura
4.5 of 5 bubbles 103 reviews
Hakuba happou Onsen
Hakuba Yamano Hotel
Hakuba Yamano Hotel
#21 of 101 in Hakuba-mura
4.5 of 5 bubbles 98 reviews
Hotel La Neige
#23 of 101 in Hakuba-mura
4.5 of 5 bubbles 53 reviews
Show Prices
Show Prices
Show Prices
Hotel Mont Blanc Hakuba
#7 of 101 in Hakuba-mura
4.5 of 5 bubbles 148 reviews
Hakuba happou Onsen
Hakuba Tokyu Hotel
Hakuba Tokyu Hotel
#8 of 101 in Hakuba-mura
4.5 of 5 bubbles 214 reviews
Shakespeare Hotel
#15 of 101 in Hakuba-mura
4.0 of 5 bubbles 67 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Phoenix Wing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Phoenix Wing

Property: Hotel Phoenix Wing
Address: 22305 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #38 of 101 Hotels / Ryokan in Hakuba-mura
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Phoenix Wing 3*
Number of rooms: 17
Official Description (provided by the hotel):
Luxurious Modern Chalet with only 300M to Ski LiftSpacious and modern The Phoenix Wings 17 semi-detached (98m2) ski-chalets are the perfect home away from home for family and friends. Architecturally designed with steep apexed roofs, lots of glazing and a bold colour pattern, our chalets appearance is swish and unique. Stepping inside you’ll find a bright naturally lit interior with high ceilings, skylights, full garden/forest views, modern furnishings and stylish toilet/shower/bath set. Upstairs is more oriental with Japanese tatami mats and shoji (paper) sliding windows. Free shuttle to and from any of the local ski resorts or 10mins by foot to Goryu’s gondola liftRooms serviced daily ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Booking.com, Hotels.com and Priceline so you can book your Hotel Phoenix Wing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing