We stayed at Aqua Alpine in January for a week and recommend it highly to all especially for families with young kids. The atmosphere was warm and friendly with the Aqua team looking after our needs and providing special attention where required.
We were originally in two separate rooms due to late booking on our part but after the first night, they moved us to a large family room with loads of space and very comfortable bedding and clean (if small) bathroom. The onsen is a must for a small charge (500Yen each) - just make sure and book early as it is popular. (Note to Aqua team - A half hour booking system would be useful so everyone can get fair access).
We were taken everywhere we needed to go to - ski hire (with a house discount), any of the three ski resorts, Monkey tour bus stop and local restaurants if they were too far to walk or in our case when it was snowing quite a bit. Special mention for John, Sam and Akbar for shuttling us around for the week.
The bar & lounge with a fire place is a great place to wind down with happy hour drinks on offer. The restaurant serves a great brekkie and also has Al a carte and set menu dinners. If anything can be improved it would probably be the menu structure as some of the set menus were pricey especially when the kids at times only ate little of what was on offer. If this could be addressed we think the restaurant would be frequented more often and there would be less reason to look elsewhere - although there are lovely local places to try out such as Canada Tei and Pizza kaya.
One night we left the girls to play with the other kids in the games room while we had dinner out such is the assurance and comfort you feel at this place.
Thanks Aqua team for a most pleasant and relaxed stay and we can't wait to come back.
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