We( 2 adults and 2 kids) stayed in the fuki room with the outside onsen, it was fab.
Tomo (the manager) offered to pick us up from the bus stop when we arrived - make sure you go to the Happo one stop. Both Tomo and Utah ( who does everything from Taxiing to serving breakfast) could not do enough to help - taking us to the ski shop to get kitted up and to the slopes and back.
They are friendly and helpful and put customer service first.
The food is fab, we had both Japanese and western style breakfasts but we really rated the Japanese style. We were here for Chistmas day so decided to have the top Japanese banquet from the restaurant- it was worth it as the different flavours and attention to detail was amazing.
The room was a good size, beds comfortable and warm but the only negative was the aircon seemed noisy at night.
Having an outside personal onsen is a must.
We would definitely recommend this hotel.
- Official Description (provided by the hotel):
- Bask in Japanese nature staying at the modern Japanese-style inn at the foot of Mt. Shiroumadake. Hot spring, delicious dishes, guest rooms, and Mother Nature in Japan. We provide exquisite hospitality to make your stay exceptional. ... more less
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- Also Known As:
- Hakuba Hifumi Hotel Mura