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Rudy H
Indonesia

one night only

4.0 of 5 bubblesReviewed Mar 19, 2018
We stay only one night in this hotel. we arrive at night and after check in we go straight to onsen which is a good experience.

The view in breakfast area is wonderful.
The buffet is nice with choice of Japan menu and western menu.
The best is their pork bacon which is cook when you make the order.
Overall nice stay
Date of stay: March 2018
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this review
Responded Jun 9, 2018
Thank you for staying our hotel.
We are expecting to see you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (311)
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      11 - 16 of 311 reviews
      Reviewed December 18, 2017

      It is one of the nicest onsen hotel in Hokkaido.
      The outdoor pool offers a fantastic view especially when the snow flying down from the trees. And the hotel pampered every guest with the branded shampoo, hair conditioner, body lotion etc in the room & at the hot spring.

      Date of stay: December 2017
      • Trip type: Traveled with family
        • Value
        • Location
        • Service
      Thank Harvest1-3
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this reviewResponded October 1, 2018

      Thank you for staying our hotel.
      We are expecting to see you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed November 19, 2017 via mobile

      Location is a bit far off, so best to have a car or else the hotel provides shuttle services.

      Very beautiful hotel setting - our room has an awesome view of the autumn foliage and Mount Komagatake. The onsen was amazing too. Great place to relax and unwind.

      Date of stay: November 2017
      Trip type: Traveled as a couple
      2  Thank twilightgaze
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this reviewResponded October 1, 2018

      Thank you for staying our hotel.
      We are expecting to see you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed October 30, 2017

      we were greeted with floor amazing autumn colours as soon as you step into lift, corridor, bedroom overlooking Mt Komagatake, enjoy breakfast (freshly baked croissants!!) with mountain views and onsen facing reflective pond - such a relaxing experience.
      You just HAVE to stay for a night, or two ......

      Minor inconvenience - not enough stalls for washing as spa was so popular, and a group of loud ladies cut queues whilst the rest of us (and many local Japanese) waited. Quite an unpleasant experience

      Date of stay: October 2017
      • Trip type: Traveled with friends
        • Rooms
        • Cleanliness
        • Service
      Thank TerriK861
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this reviewResponded October 1, 2018

      Thank you for staying our hotel.
      We are expecting to see you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed May 7, 2017

      The room was large but average, with dim yellow lighting that is not great for reading. However, it was a nice and quiet location, with trees and ponds around the hotel which created a relaxing atmosphere. There was a good selection of Western and Japanese options at the breakfast buffet table.

      We dined at the hotel restaurant which was also rather average. During check in, we were informed that the earliest we could reserve a table would be 8.10pm. We had to wait a short while for a table and despite ordering quickly, did not get our food until about 9.00pm. The soup and salad were quite ordinary and the Onuma local hamburg and beef steak were tasty but nothing particularly impressive.

      Overall, it was a comfortable stay.

      Date of stay: May 2017
      • Trip type: Traveled with friends
        • Location
        • Cleanliness
        • Service
      1  Thank SingaporeSnow
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this reviewResponded October 1, 2018

      Thank you for staying our hotel.
      We are expecting to see you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed April 30, 2017 via mobile

      This hotel is inside a forest reserve. The reception is very good as the helpful staff come out to assist us with the luggage and give us good information on morning market and where to see the sakura flower. The onsen ( hot spring) is very relaxing with nice pond view and very quiet and peaceful time to relax just left I g there

      Date of stay: April 2017
      Trip type: Traveled with friends
      Thank matthew l
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      yutakasanada, フロント オフィス マネージャー at Hakodate-Onuma Prince Hotel, responded to this reviewResponded October 1, 2018

      Thank you for staying our hotel.
      We are expecting to see you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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