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“Beware, unreliable management!”

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Belum Rainforest Resort
Ranked #1 of 2 Hotels in Gerik
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Beware, unreliable management!”
Reviewed November 5, 2012

Just be careful if you choose to stay here, my family ended our stay here with much disappointment. Upon returning from a boat tour as we were getting ourselves ready to check out, my daughter realized her bag has been meddled & her wallet missing. We insisted the management to do a check on the entry during our absence but they were inefficient & uncooperative to take any appropriate actions for the sake of the the resort reputation. Think twice if you ant to stay here, guess Belum Eco Resort would be a better interesting place.

  • Stayed December 2011, traveled with family
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Helpful?
6 Thank Joanna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelumAM, General Manager at Belum Rainforest Resort, responded to this review, November 27, 2012
Dear Joanna,

With regards to the incident, please give us the the actual date that you stay with us. We also need to know to whom you have made the report so that we can investigate further.

There's many guests that left their valuable items in the room after they have checked out, but we managed to return it back to the owner. We are reliable and your statement about our staff it not true.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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484 reviews from our community

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Traveler tips help you choose the right room.   Room tips (76)
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English first
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 4, 2012

A work in progress....
Service was fair

The rooms are rustic and very spacious. The swimming pool and other facilities were still under work and will only be ready next year

Food was really poor for such a classy resort.

  • Stayed May 2012, traveled with family
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Helpful?
2 Thank nivekng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gerik hotels

bandar utama
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 28, 2012

The resort is a lovely home away from home tucked away in a rainforest in Lake Temenggor. Decor and ambiance was just lovely. Didn't really miss the tv. Rooms were large and airy with minimalist design.

Bear in mind that you need to depend on hotel F&B for food which is a bit troublesome during festive holidays as they are short in staff and do not provide ala carte or room service orders. Be prepared with snacks and drinks, bottled water as it's pricey to purchase at the resort.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Nur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 4, 2012 via mobile

We stayed for 3 nights at the Belum Rainforest resort. The rooms are clean and spaceous, but a little noisy because the rooms do not have glass windows. The staff is very friendly, and breakfast and dinerbuffets were excellent. We also strongly recommend going on one of the guided jungle tours and having a few drinks afterwards at the resort at the rainforest bar!

  • Stayed September 2012
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Helpful?
1 Thank toerist85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 23, 2012

First you should know, that this place was for us a break from the west- to the east-coast (kota bharu) - basically stop-over only. anyway - the travel-agency booked us there for two nights, which was one night to much. why is that? well, the hotel is basically nice (if you like the mixture of modern and wooden architecture), the dinner bufet was really good and the stuf friendly. But : there's nothing there to do .... yes, they do have activities to book - but everything is overpriced compared to other places. Simple trip on the lake 150RM per person , Jungle-Walk 70RM pP (which by the way, you can do on your own). When we asked about a good place to swim in the lake, we only got funny looks! If one could swimm at the jetty then - "yes of course". But with kids, this is not really a practicall solution as it's hard to get out for them and very likely one will end up with scale of wood in the hand.
The highligh was the evening frog concert which made up and even drowned the noise from the (too) nearby road. Room was nice to, but in the batchroom, moisture was naging on the ceiling and in the room of our kids, the a/c froze during the night - spitting ice-crunches, when tech service put it back on the next day.

Room Tip: no pool yet - but next year (so, why you want to swimm in the lake ?)
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  • Stayed August 2012, traveled with family
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Helpful?
3 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 9, 2012

Great surprise with the location and the hotel. We had an upstair bedroom with lovely creaky floors with a view of the road as the lake view was full. Booked through Agoda.com with immediate conformation. There's a forest patch near this hotel around the inundated land where there are monkeys, several types of butterflies and very elusive deer. You can go around this tiny 'island' in two hours. We went down here daily during our 3days stay. Need at least two weeks or more to process entry tickets into the Belum Rainforest where the tigers are. You need to write to a travel agent in the area and they will arrange this.
The food is limited and there's only one place to eat. Best would be to hire a car from Ipoh or KL and drive around.

Room Tip: Lovely view towards the lake end.
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  • Stayed April 2012, traveled with family
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Helpful?
1 Thank Vatsala D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 22, 2012

We got here early Jan for my birthday. From KL it is about 4 hours drive out. We got ours through Groupon package which includes breakfast and a night jungle trekking. There isnt much to do here so dont stay for too long. I must mention that there is no TV in the room and the Internet connection here isnt too strong either. Remember to bring a book/mp3 player to keep yourself entertained. There is a TV set at the lobby but its always occupied with guests. The overall environment here is cool and fresh, of course peaceful too because there is no TV and no one can call you when youre out there in the wilderness. Its a nice place to relax in the surrounding garden and there is a lake nearby. We did have fun when we went on the Rafflesia excursion though you must wear shoes for this, as the climb is quite steep. The night jungle trekking is about 30 minutes walking in the jungle with flashlights (provided). Do wear shoes, socks, long sleeve top, long pants, bring bug spray, drinking water & small towel. Oh also, stick close to each other because its rather dark in there. If you'd like a beer after jungle trekking, head down about 10 mins walk closer to the lake, where there is a little hut bar. Prices are reasonable.

What I must absoloutly tell you is that, this place is home to the "Riang Riang", some sort of cicada/bug that makes a screeching sort of sound. Its as big as half an Oreo cookie and it flies. So if youre afraid of flying, screeching, loud, half-Oreo sized bugs..do consider working on your sprints before you go.

  • Stayed January 2012, traveled as a couple
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Helpful?
2 Thank solejourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belum Rainforest Resort

Property: Belum Rainforest Resort
Address: Pulau Banding, Gerik 33200, Malaysia
Location: Malaysia > Perak > Hulu Perak District > Gerik
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Gerik
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Belum Rainforest Resort 3.5*
Number of rooms: 112
Official Description (provided by the hotel):
Belum Rainforest Resort is one of Malaysia's premier ecotourism holiday destinations. Set in the midst of a tropical paradise, Pulau Banding, the Belum Rainforest Resort, is everything nature-lovers and holiday-goers expect in a getaway destination: complete relaxation and serenity, stunning views and surroundings, adventure, and the chance to get close to nature.With the Belum-Temengor Rainforest literally at their doorstep, guests at the resort will have a rare opportunity to experience the soothing beauty and mystery of the vast jungle, which has remained untouched for centuries. Nature lovers will revel at the chance to observe the beauty of plants and scenery that can be found only rarely elsewhere. Meanwhile, thrilling outdoor activities await adventure seekers who crave for adrenaline-pumping experiences. ... more   less 
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Also Known As:
Belum Rainforest Hotel Gerik
Belum Rainforest Resort Malaysia/Gerik, Perak

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