Ski in ski out is great... everything else is a headache.
Language: The hotel shows no interest in meeting the needs of non-Japanese speaking guests so take this into account when you consider a stay here. Little to no signage in English, few menus translated, and few staff with any more than rudimentary skills in anything other than Japanese. Not necessarily unwilling to help - just completely unable.
Ski lifts: On our 5th day the number of visitors was down so fully half the lifts were closed. Even when they are all running the linkage between lifts is not always easy, and with half out it made some runs virtually inaccessible. The lack of the highest chair from the base also closed off all but the lowest slopes by 3.30pm. Note....Food is only available at the base of the mountain.
Bureaucracy gone wild: There are arcane rules for everything. The BBQ restaurant can only be booked by going back to the hotel at 2pm... the bus back to the station can only be booked at 7pm on the night before departure... when you might just be in the BBQ restaurant if you were lucky with your booking....we knew the departure time of our train and we knew we had to be on the first bus out at 11:00.... but requests to confirm 2 seats were just met with a blank stare.
Lunch in the lobby lounge screams out for a management consultant. We decided to order something quick.. hotdog and fries. After lining up to buy tickets, then lining up to hand the tickets over at the counter... we were given a beeper to come back to collect the hot dog and a table number for the fries to be delivered.....truly. Many of the public areas and the rooms are looking very worn and shabby. A previous review says 'it is not pretty stylish or cool in any way'..... that sums it up.
We skied at Hakuba previously. A better range of hotels, superior skiing, a railway station in the town with direct links to Tokyo or Nagoya, and generally a more friendly experience. Definitely would not return to Naeba.
- Official Description (provided by the hotel):
- With its prime position next to the ski lifts in the enormously popular ski resort of Naeba, the hotel has everything a winter sports lover could want and more. In the summer, the hotel transforms into the perfect resort for warm weather activities including golf and tennis. The Naeba Prince Hotel offers a total of 1,782 rooms. It also provides a dazzling array of restaurants and bars featuring everything from French and Italian cuisine to authentic Japanese and Chinese dishes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Rakuten, Agoda, Fastbooking, Ctrip TA, Priceline, TripOnline SA and HotelQuickly so you can book your Naeba Prince Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Prince Hotel Naeba
- Prince Hotel Yuzawa Machi