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“Great Food & Great service”

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Chalets L'Ours Brun
Ranked #15 of 17 Hotels in Les Arcs
Reviewed January 6, 2010

Travelling with Neilson Chalets L'Ours, and the staff (Colin, Dan & Jack), made our holiday into an very good experience.
Being a 1st time chalet board customer, I was wondering what I’d get for the extra money, but my experience of this chalet & staff has shown me the light, and will never be going back to self catering.
The staff were really friendly, and offered the highest standards of service. Colin looked after all the guest really well as chalet host. Dan cooked 5 out of 6 days, breakfast was always well presented in a continental style, with a few cooked options through the week.
Dinner was always on time, and served with unlimited bottled white & red wine. The quality of the meals provided was of the highest standard every night, it was as if I had ordered food from a top end London restaurant!! The food was so good that guest were asking for the recipes on a day to day basis!
The only down side was the size of the bedrooms, but was as expected from French chalets; though as so little time was spent in the room it didn't really bother me.
The facilities of the chalets we're pretty good swimming pool and sauna were a nice way to relax after a day on the slopes, but were a 3 min walk through the indoor car park to get their. 5-6 pm are times to avoid as the pool becomes full of kids and the sauna gets busy.
Located a 2 min walk from the nursery slope and 1 minute walk from après ski Chalets L'Ours was ideally situated. Though the main square and ski hire was a loner walk using the towns lifts (elevators)
All in all a thoroughly nice trip, with great food and service

  • Stayed: December 2009, traveled with friends
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Thank sjc12390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 - 43 of 43 reviews

Reviewed March 1, 2009

My wife and I (both 32 living in London) have just returned from a great ski tip staying in Chalet de lours 1 in Les Arcs 2000. Firstly there is no difference between l'ours 1 and 2. Both are situated on the 4th floor of a building containing several self contained chalets. Each hold 14 and comprise of a double/twin bed(s), a shared balcony (between two rooms) and a reasonably sized communal area. One room in the chalet had its bathroom located via an adjacent door. Not perfect as you need to pop a tee-shirt on each visit, but no big deal and you don't pass other rooms on the way. The rooms, as normal it seems, are compact but adequate. It is just a sleeping space after all. The Nielsen staff and rep were spot on. We had one nasty accident to a member of l'ours 2 and they pulled out all the stops (it seems to me) to make sure the best care was offered. The rep (Simon) also provides tours to the neighbouring areas for those looking to get the maximum out of their days skiing and hosts are always available for questions and are able to supply unreliable weather updates at any time:).

Food - I think the guys are on a tight budget and do pretty well with what they have available. As usual, 3 courses, wine etc. Was always full at the end but I wont be touching cheese again until at least June. Breakfast set you up the morning but don't expect a full fry up.

The location is the chalet's main asset. It has it's own locker room so you save a few quid and the piste is 100m away. You will be skiing within 10 minutes of leaving your room. Upon your return, you'll pass 3 pubs offering happy hour to ease the sting of the Euro exchange rate.

Les Arc 2000 is a bit disjointed and is really split over a couple of levels (accessed via lift should you wish). It does however have all you need and with a short cable car running to 1950 until 11pm. You also have access to the prettiest resort in the region without the cost of staying there. We ate and drank there at our leisure in 1950. Having skied to all the areas (1600, 1800 and Le Plangne), 2000 would be my preferred choice. As a bonus, you get the high altitude and more of the white stuff in resort should you be a photo fanatic.

Lastly the skiing. paradeski (spelling?) is right up there with the areas I've managed to visit. It is vast, the pistes are in good nick but it feels busy. I think we did hit the Paris half term break though. Some of the lifts are a little slow, but if the weather is good, who's rushing? If you are an intermediate, then this is the place to go. You can access the whole area due to the abundance of blues and reds. If you're a more accomplished skier, then again 2000 is the place to stay as it offers quick access to the highest point and a more varied range of blacks. If I had to put one downer on things, it's that the transfer seems to be around 4 hours regardless of which airport you choose....and so as not to finish on that downer, I'll sign of by saying we really did have a great week and thanks to the Nielsen guys.

Hope it's of some use and in Simon's (rep) cheesy words, "relax as hard as you like".

  • Stayed: February 2009, traveled as a couple
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3  Thank phinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2016
Google Translation

Room Tip: Ab 1. Stock und höher hat man Blick
See more room tips
  • Stayed: January 2016, traveled with family
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Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2015
Google Translation

  • Stayed: March 2015, traveled as a couple
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    • Location
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Thank eveline k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013
Google Translation

  • Stayed: March 2013, traveled with family
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2  Thank Isabel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalets L'Ours Brun

Address: Centre Station | Arc 2000, 73700 Les Arcs, Bourg Saint Maurice, France
Location: France > Auvergne-Rhone-Alpes > Savoie > Bourg Saint Maurice > Les Arcs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Les Arcs
#9 Ski-In / Ski-Out Hotel in Les Arcs
Price Range: $211 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chalets L'Ours Brun 5*
Number of rooms: 20
Official Description (provided by the hotel):
Chalet L'Ours Brun, in this excellent residence, which offers the finest chalet apartments anywhere in Arc 2000 is furnished and fitted in a high quality, comfortable style. The chalet has satellite TV and a fireplaceAll Total guests have free use of the indoor swimming-pool in the adjacent Altitude Residence.Access to the slopes could not be simpler, with the pistes and nearest ski-lift just 250m from the residence's front door, for swift and easy access to and from the slopes. ... more   less 
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Also Known As:
Chalets l`Ours Brun Hotel Les Arcs

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