After spending £2000 we were very surprised to be allocated 1 toilet roll for a week, more roll is available at a cost sadly the same is also true for a bin bag, which unfortunately about the size of a wash bag.the room is cold and when we asked if more heat is available we were informed that the technician would turn the heat up. I still don't understand why it is necessary for another person to dictate the allocation of heat. The drain in the em suite can only be described as nasty again we were informed that the technician would sort this out. We are quite literally holding our breath. The accommodation is definatly compact and disappointingly out of the many tv channels available in this international hotel the only 2 English ones are cnn news and bbc world news. All in all disappointing from a service point of view and value for money .
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