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“exactly what is says in the brochure”

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Belambra Clubs - L'Aiguille Rouge
Ranked #9 of 17 Hotels in Les Arcs
Colchester, United Kingdom
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“exactly what is says in the brochure”
Reviewed April 5, 2012

Arrived very late and check in was quick and easy.... this is an upside down hotel... as in reception on the top floor and rooms are down... so the best rooms are mid floor.... I stayed on floor 7 street side and 'whisters dream' closes as 12.30..yes, there are noises of people moving around after a night out...BUT for me not over the top ... probably best piste side ... yes. small baths but still not a problem its not 5 star!!! this hotel does exactly what it says on the 'tin' ski in/out ... food average and really nothing to complain about... this is a fractionally more than average ski hotel... and may I say extremely friendly.. reception, bar and restaurant staff are more than happy to help in any way ... arc 2000 is a very difficult place to get around as in the fact of everything is accessed by lifts which are not clearly sign posted to where you want to be.
No hairdryers or luxuries... TV just French channels BUT hey we are holidaying in France... room cleaned every day to a high level.. once again could not find fault if I tried. Would stay there again.

Room Tip: piste side may be quieter but really still not a problem street side
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  • Stayed March 2012, traveled with friends
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Helpful?
2 Thank enjoyholidaying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

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Traveler tips help you choose the right room.   Room tips (68)
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  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Ipswich, United Kingdom
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 3, 2012

I complained about the small bath and detached shower was told its health and safety. Much safer to sit in bath with shower in hand. They had taken them off the wall. No hand rails, wallpaper on walls. You cannot sit down, get in, or out, my family had to pull me out.
Room was above Nightclub (Whistlers Dream), got no sleep. Always loud cacophony banging out til 3am and drunks/smokers outside till 4am shouting. Also next to lift, horrendous. 1st day too tired to ski. its not neccessary to have speakers outside every commercial building, cafe, and ski lift.
Cleaners did not clean daughter's room, always dog ends on balcony. Lights and radiators not working, never mended. Only received shampoo etc. for two days.
Arrived independently at 10pm, eventually found reception 30 minutes and frozen to death 30 minutes later. We had not been told it was a Belhambra Hotel and signage everywhere was useless.Not allowed to drink alcohol, I had obviously paid for the free wine, but still had to buy my own orange juice.Cannot sit on bed, lamp in way. Excellent food, restaurant, location and views.

Room Tip: Not facing Mont Blanc, not floor 1
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  • Stayed March 2012, traveled with family
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Helpful?
3 Thank chemmy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Les Arcs hotels

Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2012 via mobile

If you want a functional hotel, in a location that is great for skiing then this it is worth staying here. You can be on the slopes in minutes and have access to a variety of lifts. Food is aimed at those who spend their days on the slopes with a good selection of starters, mains and deserts. Downsides are the small bathroom, lack of a holder for the shower, and half size bath, so avoid if these are important to you. The price we paid for this hotel provided value for money and a great spot to ski from.

Stayed March 2012
Helpful?
1 Thank DMSampson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okehampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2012

I stayed there with my partner, son and his girlfiend in two adjoining rooms. The hotel has 9 floors and instead of going up over the main reception area they go downwards. Our room was located on floor one which is under the main reception, bar, entertainment area and it was horrendous, every single person that walked into and out of their rooms to the complex crossed our rooms, we heard every single step and could only sleep from 1am (as they moved tables/ chairs across the wooden floor at the end of the evening at midnight) until 7am when people started going for breakfast. We complained straight away ( and once we mentioned noise they knew where we were located BEFORE we told them as it is a common complaint!!). They were full and couldnt move us until day 5 when we were shattered and angry they provided the 4 of us with one room for 2 people on the fouth floor which was quiet. The rooms are cheap, cheerfull with a bath that is less than 3 feet in length and a hand held shower, the lockers do not accommodate snowboards unless you remove th bindings. The food was the only saving grace, quite decent and varied and the location of the hotel was great. If you get a room on floor one it is a nightmare, it ruined our holiday, the worst thing is they know it is an issue and still continue to put people in those rooms (103 and 105) I have had over 20 snowboarding holidays and never once complained, absolute disgrace for over £700 per week each. We decided to drown our sorrows and join in the entertainment Crystal advertised to find out it is all in French, quizes are a challenge but in a foreign language is impossible so we couldn't even join in the evening activities. Please do not stay here, find somewhere decent

Room Tip: do not stop on floor 1
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  • Stayed March 2012, traveled with family
    • Value
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Helpful?
2 Thank joanne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hitchin, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2012

We booked this hotel on a last minute site, so did not expect much, but very surprised, the rooms are basic but clean, the food is buffet style, but we never had a bad meal. The free wine that you get, is drinkable but i am sure it is alcohol free. You are allocated a ski locker with your room and you can ski direct from the hotel. The Les Arc pass is sufficient, you would have trouble covering the local runs in a week. Après ski is not good, compared with Austria and is very expensive, €8.60 for a Yeaga red bull, €4..50 for a small beer, the food on the mountain is ridiculous, €38.00 for two small meals. Overall had a good time here, a very good hotel for family's.

  • Stayed March 2012, traveled as a couple
    • Value
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    • Service
Helpful?
Thank Touzeau900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford
Level 6 Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
Reviewed February 29, 2012

This review relates to our experience at this hotel in 2011.

First of all I would like to say that anyone who takes the trouble to glance at my other reviews will see that we are very enthusiastic and positive holidaymakers, not nit picking moaners, This review is different..

We have stayed at this hotel at least six times over the years and it was always my favourite alpine venue. The snow was always good, we were used to the strangely small baths, the position is excellent, boot room facilities fine, fabulous ski domain. None of this had changed. We had always loved the food and were always amazed at the hotel’s ability to produce excellent restaurant quality food on a large scale On one occasion when a pair of out boots were lost or stolen, we received exemplary help from the then Neilson rep.

This year we were sorely disappointed. The price of a full board week had shot up this year and it was a pretty expensive week for the four of us in the family but we knew how good the hotel was and even encouraged a friend to come with us on this basis. As a single traveller he paid considerably more. As there were five us we felt obliged to book in advance n order to secure the week we wanted – half term week the busiest and most expensive of the season!

Breakfasts though advertised as beginning at 7.30 rarely were available before 7.50, frequently with trays of stone-cold scrambled eggs obviously cooked the night before. Previously lunchtime dishes differed totally from those served at dinner, this time many were simply reheated and served up again. Overall the quality of the food was the equivalent of very poor school dinners, not the very enjoyable typically French experience we have had before. As the anticipated high quality of the food had been a major feature in our choosing to return this was all a bit of a blow.

There was a lack of attention to health and safety, water spilt in front of the serving station, though drawn to the attention of staff, was not mopped up, creating a serious hazard to anyone carrying hot drinks.

The transfer to the hotel was poor with unexplained delays at the airport and the an extra comfort stop of 20 minutes, five minutes before the official stop of 30 minutes, On the way the coach drive received two points on his licence by the police for talking into his mobile phone while driving.

At the first hotel stop the rep escorted clients in and then stayed with them for another frustrating 45 minutes while they checked in. We though this quite unnecessary.

The return transfer was uneventful. The Rep woke up at Grenoble and wished us all a happy holiday. The driver again talked extensively on his mobile during the drive but when I drew the awoken Rep’s attention to this she replied that she had no control over drivers.

The Thomas Cook flight was delayed for 4 hours and, contrary to regulations, no offer of refreshments was made.

I feel really sad that at a hotel where, over the years, we have had so many lovely holidays, with efficient help from the reps of various companies, we had such a
disappointing holiday.

Having had issues with the hotel and also with the rep, on our return I wrote to the company and received an apology and £50 each credit off our next Neilson holiday. It is not likely to happen!

Room Tip: Rooms looking out onto the piste are preferable to those looking down the valley
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  • Stayed March 2011, traveled with family
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Helpful?
5 Thank MissFitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level 5 Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 27, 2012

We weren't expecting great things from this hotel based on the previous reviews, but it was actually pretty good.

By far and away the best thing about the hotel was the location. You walked up a flight of stairs from the ski locker room (each bedroom had their own locker), strapped on your skis and off you went. There was a travelator to get you back up the very short hill from the main lifts at the end of the day. Have never had ski in-ski out before - it was amazing.

Our room overlooked the ski lift and cabriolet to 1950. Great for watching beginners tumbling off the lift in the morning but there was a bit of noise at night as people came back from nights out in 1950. The room itself with warm, with comfortable beds and plenty of storage. It was long and narrow, and would have been more spacious without a 3rd single bed in it.

The bathroom was loads better than we had anticipated - we had a half size bath which didn't bother us as not big bath people but the room itself was a normal, pleasant size. The revelation was.... we had a fully functioning shower that was always hot and powerful!

Food - for the first few nights we headed for dinner towards the end of sitting but found that there wasn't always a great deal of choice. By going earlier, there were more options. I really enjoyed the salad bar for cold starters, then generally had pasta from the pasta bar and more salads. Excellent cheese selection but they saved the best for last - brilliant choice of desserts. One niggle would be they didn't label what the food was, not great if you are vegetarian or following any kind of special diet. The rose and red wine on tap was fine, too. Breakfasts - again, suggest earlier rather than later. Good choice of fruit, pastries, cereal etc. but the hot breakfast (weird scrambled egg possibly made with Smash) was avoided after our first morning. Good choice of coffees and juices.

The communal areas were good - we enjoyed crepes and mulled wine for some apres-ski pick me ups and there was a good covers band playing one evening.

Really enjoyed Les Arcs as a resort - the bars had apres-ski deals on and we enjoyed the tour reps pub crawl on Monday night. The skiing was brilliant, so lucky to have the perfect bluebird conditions. We went over to La Plagne one day, really enjoyed Vallandry area and exploring the various Arc stations.

Room Tip: ask for a room on a higher floor for views over the piste.
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  • Stayed January 2012, traveled as a couple
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Helpful?
1 Thank Mervina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belambra Clubs - L'Aiguille Rouge

Property: Belambra Clubs - L'Aiguille Rouge
Address: 2000 Arc, 73700 Les Arcs, Bourg Saint Maurice, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Savoie > Bourg Saint Maurice > Les Arcs
Amenities:
Restaurant Ski-In / Ski-Out
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Les Arcs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Belambra Clubs - L'Aiguille Rouge 2*
Number of rooms: 87
Official Description (provided by the hotel):
An ideal club for 'full-on skiing' holidays for the whole family: your mountain accommodation at the foot of the slopes! For your winter holiday, take advantage of one of the most snow-covered ski areas in Europe, les Arcs 2000. ... more   less 
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Also Known As:
Belambra Clubs - l`Aiguille Rouge Hotel Les Arcs
Aiguille Rouge Hotel

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