I stayed there with my partner, son and his girlfiend in two adjoining rooms. The hotel has 9 floors and instead of going up over the main reception area they go downwards. Our room was located on floor one which is under the main reception, bar, entertainment area and it was horrendous, every single person that walked into and out of their rooms to the complex crossed our rooms, we heard every single step and could only sleep from 1am (as they moved tables/ chairs across the wooden floor at the end of the evening at midnight) until 7am when people started going for breakfast. We complained straight away ( and once we mentioned noise they knew where we were located BEFORE we told them as it is a common complaint!!). They were full and couldnt move us until day 5 when we were shattered and angry they provided the 4 of us with one room for 2 people on the fouth floor which was quiet. The rooms are cheap, cheerfull with a bath that is less than 3 feet in length and a hand held shower, the lockers do not accommodate snowboards unless you remove th bindings. The food was the only saving grace, quite decent and varied and the location of the hotel was great. If you get a room on floor one it is a nightmare, it ruined our holiday, the worst thing is they know it is an issue and still continue to put people in those rooms (103 and 105) I have had over 20 snowboarding holidays and never once complained, absolute disgrace for over £700 per week each. We decided to drown our sorrows and join in the entertainment Crystal advertised to find out it is all in French, quizes are a challenge but in a foreign language is impossible so we couldn't even join in the evening activities. Please do not stay here, find somewhere decent
- Official Description (provided by the hotel):
- An ideal club for 'full-on skiing' holidays for the whole family: your mountain accommodation at the foot of the slopes! For your winter holiday, take advantage of one of the most snow-covered ski areas in Europe, les Arcs 2000. ... more less
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- Also Known As:
- Belambra Clubs - l`Aiguille Rouge Hotel Les Arcs
- Aiguille Rouge Hotel