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Belambra Clubs - L'Aiguille Rouge
Ranked #9 of 17 Hotels in Les Arcs
Reviewed March 18, 2012

I stayed there with my partner, son and his girlfiend in two adjoining rooms. The hotel has 9 floors and instead of going up over the main reception area they go downwards. Our room was located on floor one which is under the main reception, bar, entertainment area and it was horrendous, every single person that walked into and out of their rooms to the complex crossed our rooms, we heard every single step and could only sleep from 1am (as they moved tables/ chairs across the wooden floor at the end of the evening at midnight) until 7am when people started going for breakfast. We complained straight away ( and once we mentioned noise they knew where we were located BEFORE we told them as it is a common complaint!!). They were full and couldnt move us until day 5 when we were shattered and angry they provided the 4 of us with one room for 2 people on the fouth floor which was quiet. The rooms are cheap, cheerfull with a bath that is less than 3 feet in length and a hand held shower, the lockers do not accommodate snowboards unless you remove th bindings. The food was the only saving grace, quite decent and varied and the location of the hotel was great. If you get a room on floor one it is a nightmare, it ruined our holiday, the worst thing is they know it is an issue and still continue to put people in those rooms (103 and 105) I have had over 20 snowboarding holidays and never once complained, absolute disgrace for over £700 per week each. We decided to drown our sorrows and join in the entertainment Crystal advertised to find out it is all in French, quizes are a challenge but in a foreign language is impossible so we couldn't even join in the evening activities. Please do not stay here, find somewhere decent

Room Tip: do not stop on floor 1
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  • Stayed: March 2012, traveled with family
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2  Thank joanne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 - 180 of 346 reviews

Reviewed March 17, 2012

We booked this hotel on a last minute site, so did not expect much, but very surprised, the rooms are basic but clean, the food is buffet style, but we never had a bad meal. The free wine that you get, is drinkable but i am sure it is alcohol free. You are allocated a ski locker with your room and you can ski direct from the hotel. The Les Arc pass is sufficient, you would have trouble covering the local runs in a week. Après ski is not good, compared with Austria and is very expensive, €8.60 for a Yeaga red bull, €4..50 for a small beer, the food on the mountain is ridiculous, €38.00 for two small meals. Overall had a good time here, a very good hotel for family's.

  • Stayed: March 2012, traveled as a couple
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Thank Touzeau900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 29, 2012

This review relates to our experience at this hotel in 2011.

First of all I would like to say that anyone who takes the trouble to glance at my other reviews will see that we are very enthusiastic and positive holidaymakers, not nit picking moaners, This review is different..

We have stayed at this hotel at least six times over the years and it was always my favourite alpine venue. The snow was always good, we were used to the strangely small baths, the position is excellent, boot room facilities fine, fabulous ski domain. None of this had changed. We had always loved the food and were always amazed at the hotel’s ability to produce excellent restaurant quality food on a large scale On one occasion when a pair of out boots were lost or stolen, we received exemplary help from the then Neilson rep.

This year we were sorely disappointed. The price of a full board week had shot up this year and it was a pretty expensive week for the four of us in the family but we knew how good the hotel was and even encouraged a friend to come with us on this basis. As a single traveller he paid considerably more. As there were five us we felt obliged to book in advance n order to secure the week we wanted – half term week the busiest and most expensive of the season!

Breakfasts though advertised as beginning at 7.30 rarely were available before 7.50, frequently with trays of stone-cold scrambled eggs obviously cooked the night before. Previously lunchtime dishes differed totally from those served at dinner, this time many were simply reheated and served up again. Overall the quality of the food was the equivalent of very poor school dinners, not the very enjoyable typically French experience we have had before. As the anticipated high quality of the food had been a major feature in our choosing to return this was all a bit of a blow.

There was a lack of attention to health and safety, water spilt in front of the serving station, though drawn to the attention of staff, was not mopped up, creating a serious hazard to anyone carrying hot drinks.

The transfer to the hotel was poor with unexplained delays at the airport and the an extra comfort stop of 20 minutes, five minutes before the official stop of 30 minutes, On the way the coach drive received two points on his licence by the police for talking into his mobile phone while driving.

At the first hotel stop the rep escorted clients in and then stayed with them for another frustrating 45 minutes while they checked in. We though this quite unnecessary.

The return transfer was uneventful. The Rep woke up at Grenoble and wished us all a happy holiday. The driver again talked extensively on his mobile during the drive but when I drew the awoken Rep’s attention to this she replied that she had no control over drivers.

The Thomas Cook flight was delayed for 4 hours and, contrary to regulations, no offer of refreshments was made.

I feel really sad that at a hotel where, over the years, we have had so many lovely holidays, with efficient help from the reps of various companies, we had such a
disappointing holiday.

Having had issues with the hotel and also with the rep, on our return I wrote to the company and received an apology and £50 each credit off our next Neilson holiday. It is not likely to happen!

Room Tip: Rooms looking out onto the piste are preferable to those looking down the valley
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  • Stayed: March 2011, traveled with family
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5  Thank MissFitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

We weren't expecting great things from this hotel based on the previous reviews, but it was actually pretty good.

By far and away the best thing about the hotel was the location. You walked up a flight of stairs from the ski locker room (each bedroom had their own locker), strapped on your skis and off you went. There was a travelator to get you back up the very short hill from the main lifts at the end of the day. Have never had ski in-ski out before - it was amazing.

Our room overlooked the ski lift and cabriolet to 1950. Great for watching beginners tumbling off the lift in the morning but there was a bit of noise at night as people came back from nights out in 1950. The room itself with warm, with comfortable beds and plenty of storage. It was long and narrow, and would have been more spacious without a 3rd single bed in it.

The bathroom was loads better than we had anticipated - we had a half size bath which didn't bother us as not big bath people but the room itself was a normal, pleasant size. The revelation was.... we had a fully functioning shower that was always hot and powerful!

Food - for the first few nights we headed for dinner towards the end of sitting but found that there wasn't always a great deal of choice. By going earlier, there were more options. I really enjoyed the salad bar for cold starters, then generally had pasta from the pasta bar and more salads. Excellent cheese selection but they saved the best for last - brilliant choice of desserts. One niggle would be they didn't label what the food was, not great if you are vegetarian or following any kind of special diet. The rose and red wine on tap was fine, too. Breakfasts - again, suggest earlier rather than later. Good choice of fruit, pastries, cereal etc. but the hot breakfast (weird scrambled egg possibly made with Smash) was avoided after our first morning. Good choice of coffees and juices.

The communal areas were good - we enjoyed crepes and mulled wine for some apres-ski pick me ups and there was a good covers band playing one evening.

Really enjoyed Les Arcs as a resort - the bars had apres-ski deals on and we enjoyed the tour reps pub crawl on Monday night. The skiing was brilliant, so lucky to have the perfect bluebird conditions. We went over to La Plagne one day, really enjoyed Vallandry area and exploring the various Arc stations.

Room Tip: ask for a room on a higher floor for views over the piste.
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  • Stayed: January 2012, traveled as a couple
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1  Thank Mervina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

Firstly I want to start by saying that it all depends what you want from a skiing hotel. If your priority is the skiing and you can make do with the accommodation then this hotel will suit you.
Our arrival did not start well when after a 6.20am flight and a 3 and a half hour transfer we were all told our rooms would not be ready for another 3 hours!! We were not impressed but have come to expect this from French accommodation.
The hotel is warm and clean as are the rooms which for us was important. We were initially placed in a room directly below the main corridor. To say herds of tiny elephants were regularly thundering above us is an understatement!! I asked for us to be moved to another room which was accommodated and we were placed on the fourth floor on the "sunny side", much better. We did find the hotel noisy with thin walls. I could even hear when the guy in the room above us was creating his own personal waterfall in the toilet! Lovely!
Seriously though, the location was great, extremely convenient. The food was very good (and I consider myself quite fussy) and there was plenty of choice.
My only real criticism is down to the design of the hotel in that the reception and bar are one big room. It would be nice to have a quieter area as the "entertainment" in the bar is very noisy and something akin to what i imagine Butlins is like!!
An important note for the ladies: the rooms do not have hair dryers! I cannot remember the last time I stayed somewhere without one! I ended up buying one in the local supermarket otherwise I would have been back and forth to reception every day to borrow one of the 7 they own!
With regards to a previous post there IS a pharmacy at Arc 2000 and there is also one at Arc 1950 so perhaps they just needed to look a bit harder! Or ask someone?!
Would i stay here again? As a couple probably not but I would recommend it for families or groups.

Room Tip: Ask for a room on the sunny side
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  • Stayed: February 2012, traveled as a couple
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3  Thank DevonDivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

Just come back from a weeks skiing in Les Arc 2000 staying at this hotel.
As other people have said the rooms are small but comfortable. Plenty of storage for your kit which you dont always get at chalets etc. We were on the fourth floor and it was very quiet but possibly too warm - we turned off all the heating - can only assume it was the heat of the rooms below us. As stated by others, execllent food with lots of choice and no rushing. Staff all very helpful and approachable. Big receptrion area - the only gripe was the WiFi coverage/capacity which wasnt up to the job in the evening because of the number of people using it. You can ski straight out of the door and there is a travelator to get you back to the door at the end of the day. You can walk to a free cable car to explore 1950 and this seems to run quite late. Very imoressed with Les Arc - huge ski area and you can get in to Le Plan as well if you get bore of it - will definately be going back

Room Tip: We asked for a quiet room and it was but not sure if thats just a coincidence!
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  • Stayed: February 2012, traveled with family
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Thank r6mt03blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

We stayed at this hotel, booked through Crystal and had a great week. The rooms are basic- a very small bath with a shower attachment and rather hard beds but they were clean and warm. The food was superb with a good choice every night. The restaurant was busy but you could take your time and no one made you feel you had to leave.
Lockers for skis and boots was a great facility. The foyer area was a little noisy at night with not enough chairs for all.
Ask for a room overlooking the slopes as the other side of the hotel overlooks the bars and at night they can be very noisy at night.

Room Tip: Go for one overlooking the slopes. Much quieter.
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  • Stayed: January 2012, traveled with friends
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1  Thank Scotvoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belambra Clubs - L'Aiguille Rouge

Address: 2000 Arc, 73700 Les Arcs, Bourg Saint Maurice, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Savoie > Bourg Saint Maurice > Les Arcs
Amenities:
Restaurant Ski-In / Ski-Out
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Les Arcs
Price Range: $126 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Belambra Clubs - L'Aiguille Rouge 2*
Number of rooms: 87
Official Description (provided by the hotel):
An ideal club for 'full-on skiing' holidays for the whole family: your mountain accommodation at the foot of the slopes! For your winter holiday, take advantage of one of the most snow-covered ski areas in Europe, les Arcs 2000. ... more   less 
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Also Known As:
Belambra Clubs - l`Aiguille Rouge Hotel Les Arcs
Aiguille Rouge Hotel

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