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“Gluten intolerant? This is the place to stay.”

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Shiga Kogen Prince Hotel
Brisbane, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Gluten intolerant? This is the place to stay.”
4 of 5 bubbles Reviewed January 21, 2013 via mobile

I reviewed this hotel two years ago but have since been diagnosed with Coeliac disease. In shinjuku we were turned away from 9 restaurants in one night once I showed the gluten- free restaurant card.

What a relief to come to the Price East. We had booked breakfast and dinner which was more reasonable than buying it each night. We were treated like royalty. The chefs could not have done more to please us. I let them know our requirements in advance so they were prepared. Our food was delicious. We had the Shabu- Shabu and the western dinner. Both were excellent. I would come again for the food and the view.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 40Ree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Taree NSW
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed January 19, 2013

We stayed at this hotel (The West Wing) because the place we were meant to stay at was closed. We were there for 7days. The view from our room was beautiful as we could look out onto the snow fields. The room was only serviced twice in this time. The staff had minimal English and were probably the least helpful people we encountered in Japan. We found the breakfast repetative and limited-the dining room is just a very large caffeteria with no ambience at all. We did not have the evening meals included thank goodness and walked to Ichinose where many restaurants which were better and much cheaper could be found. The Chinese restaurant (which the hotel recommended) next to the hotel is very ordinary and also very expensive. The Wifi is only available on the ground floor and only in a very small area. The ski hire was limited and very expensive. We would stay in Ichinose if we went again as it was so much nicer.This hotel was seriously over priced for the services offered. Having said all this the ski fields in this area were wonderful and the overall experience was a delight. The ski only areas were wonderful. A word of warning-there are no ATM machines in this area at all so bring enough cash for your stay as we did not encounter many restaurants with EFTPOS either.

Room Tip: Stay in a hotel in Ichinose
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank LeanneKF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bondi, Australia
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed January 8, 2013

The pros: the view from our east wing room was sensational. Huge window overlooking the slope, couldn't stop staring out to watch the powder fall. The slopes at prince east are some of the better ones across shiga kogen (from what we rode as two snowboarders - one expert, one novice). The free lockers are convenient. The breakfast buffets are strange (for westerners) but substantial.
The cons: the food at the east wing is overpriced. We had the shabu shabu (hot pot) which cost more than twice as much as anywhere else in japan (~$200 USD) and was of similar quality. Cafeteria style atmosphere. There is nowhere else to eat so you end up heading to Ichinose for more variety of restaurants and that's where we'd stay if we went again. While runs are great, due to the east resorts location it was harder (took longer) to explore the other resorts where if we stayed in the more central ichinose we could have explored more resorts more easily. But, when it snowed 30cm overnight we were pretty pleased to have some of the betters and less crowded runs on our doorstep.

Room Tip: All the east wing rooms have a great view but higher is better.
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  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Marsh_Craigy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed January 1, 2013

We stayed in the West Wing, because the East Wing was booked out. This hotel is well located on the slopes. Ski gear hire is available. The rooms are basic, though clean and warm.

However, the food and drink offerings are wholly inadequate and the service is lacklustre. There is an average Chinese restaurant and a canteen not unlike what you might expect at a boarding school. At the time we visited we were not permitted to use the restaurants in the South Wing or the East Wing. In some ways all of this was s good thing, because there are actually good eating places 20 minutes walk down the road (through snow). The eating places in town are much better and substantially cheaper.

For those that care: there is no bar, the staff have only very limited English and rooms are serviced only every three days. Oh, and there are no double rooms on offer.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank MickSydney95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 12, 2012

Before leaving Japan after nearly 2 years living there we decided to have 1 more snow trip. This time we opted for a modern hotel rather than ryokan style. Situated right on the ski fiels with 2 lifts right outside the door we had a perfect location at Prince Hotel East. The view from our window was spectacular. The rooms were very comfortable and cosy. The hotel dining room was of very high standard and the food was delicious. Your ski lift ticket covers all 21 runs and a free shuttle bus operates between all the runs. For us it was amazing and the snow was fantastic. A visit to see the snow monkeys was another highlight of our stay. We bought a 4 day/3 night package at the Yokohama Stn and it included shinkansen tickets, bus fares from Nagano, accommodation, breakfasts, dinners and discounts on our ski gear hie and lift passes.

Room Tip: All rooms face the fields and we were on the 2nd level.
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  • Stayed March 2012, traveled as a couple
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Helpful?
1 Thank sonowatashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rödermark
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed February 21, 2012

We spent few days of skiing in the bautiful area of Shiga Kogen, where the alpine winter Olympics took place in 1998.
The Prince Hotel is divided into three parts - East, South and West wing. We stayed at the Prince Hotel East. It is located directly at the downhill ski slopes and the nearest gondola is only few meters away from the hotel. The hotel doesn't offer too many facilities, there is only one restaurant and one hotel bar. In additioin you find a small convenience store at the lobby level, where you can buy some items like drinks, sweets and souvenirs. The hotel is offering ski rental (very limited choice), ski-courses for single persons and families and some adventure tours. Compared to places in Europe everything is quite expensive. Due to the isolated location of the hotel you either need to go by your own car or by some offered shuttle bus services to nearby restaurants, which are mostly attached to other hotels. The Prince Hotel East doesn't offer any onsen (hot spring).

We had booked overnight including breakfast. The rooms are big enough for two persons, bathroom and toilet are quite small. All rooms have a nice view to the mountain side with the ski slopes and the lift. The breakfast was buffet style and offered typical Japanes dishes but also Western breakfast. Everything was well prepared and fresh. When skiing the whole day, there is no need for lunch in the hotel. You can get set liunch menues in many places all over the Shiga Kogen skiing area. The Prince Hotel East has got only one restaurant for diner, but is offering Japanes style but some Western dishes, too. The price for a set diner menu at 65 EUR is quite expensive. As an alternative you can have diner at the Chinese Restaurant of the Prince Hotel West. Transfer between the three wings is offered free of charge by the hotel. As the hotel was quite empty during our stay, I didn't understand that I had to make a reservation for diner latest at noon time. The restaurant at the Prince Hotel East is offering space for about 300 guests or more and was occupied by a maximum of 50 people at a time. The diner at the Chinese Restaurant of the West wing was very recommendable at reasonable prices.

The overall service was very friendly with the typical Japanese politeness. However, this place hosted the Olympics and many people from abroad may choose this area because of this and could expect some better English language skills from the hotel staff.

A short remark about the skliing. Beautiful slopes, different levels, everything well prepared every day, beautiful landscape, not overcrowed during our stay, no waiting times at the lifts, but: the lifts seem to be an heritage from Austria, which had been used there in the early 60s. No place for smaller children.

All in all, a nice place an worth to come back.

  • Stayed February 2012, traveled with family
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Helpful?
2 Thank michael0357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 11, 2012

We have just returned from a week's skiing in Shiga Kogen. Very pleasantly surprised by the quality of the West having read some not so great reviews. The rooms are clean, functional and with a bit of stacking away of some excess furniture roomy enough. Aussie Skibum said it all re the spectacular views, tasty food and culture. We chose the breakfast meal deal only (good decision) and were initially dismayed we hadn't done the dinner as well. The dinner is quite expensive and despite having buffet style didn't seem to change too much. Thankfully we discovered a fabulous little restaurant/bar a short walk down the road toward Ichinose. It was novel for us to walk in the snowy conditions to this authentic red lantern lit establishment. (The food there was delicious!) Lunch we had at he little noodle place below the Chinese restaurant. It was good value, delicious and quick. We found all staff extremely helpful and enjoyed being almost the only Westerners. I think they like to practise their English with us. My husband really appreciate the onsen - this was nearly always very crowded. He would take our washing down with him as the washing machine in the onsen was free for guests to use. For a large place with lots of families with kids and frequent turnover of guests, the Prince was very well run and relatively quiet! The skiing was wonderful! We really appreciated the ski in ski out (now I will always want that!) and enjoyed making our way to the other areas via the mountain. The conditions were great and the snow truly fabulous. Thumbs up for Shiga Kogen.

Room Tip: We stayed on the fourth floor. Our daughters' room was closest to the lifts and wide stair well...
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  • Stayed December 2011, traveled with family
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    • Cleanliness
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Helpful?
2 Thank Jeenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shiga Kogen Prince Hotel

Property: Shiga Kogen Prince Hotel
Address: Yakebitaiyama, Shiga Kogen, Shimotakai-gun, Yamanouchi-machi 381-0497 , Nagano Prefecture
Phone Number:
Location: Japan > Chubu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out
Hotel Style:
#3 Top resorts Hotel in Yamanouchi-machi
#4 Ski-In / Ski-Out Hotel in Yamanouchi-machi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shiga Kogen Prince Hotel 3*
Number of rooms: 690
Official Description (provided by the hotel):
Taken as a whole, the Shiga Kogen region is quite possibly the largest ski and snowboard resort area in the world. The area is located to the northeast of Nagano City, about 40 minutes out. The Shiga Kogen Prince Hotel is located at the base of the excellent Yakebitaiyama resort and has a variety of different plans and packages for skiers of all levels. The most popular is the "All-in-1 Pack," which includes breakfast and a one-day lift ticket. The resort hotel has a total of 690 comfortable rooms in three separate wings (100 in the East Wing, 240 in the South Wing and 350 in the West Wing). All provide easy access to the lifts and slopes. ... more   less 
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Also Known As:
Prince Hotel Chubu
Yamanouchi-Machi Prince Hotel
Prince Hotel Yamanouchi Machi
Shiga Kogen Prince Hotel Japan/Yamanouchi-Machi, Nagano Prefecture

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