Both Keiko and Tommi are great host!. We start to communicate right after I made reservation for this hotel. Keiko speaks and write good English. The warm welcome started the moment we arrived. Keiko picked up from the train station and brought me and friend to an apple orchard. She then drove us to the snow monkey park. She is super efficient and make us feel so at home during our stay. She even helped us with to check out the Japanese site on the Autumn leaves statue for our next destination Nikko.
Food is delicious both dinner and breakfast. Order ahead.
Room is big for a ryokan and I like the decoration in the ryokan. It comes with a hot spring bath inside the ryokan. Love it. It is also near to bath house no 9, which is nearest to the ryokan. All the public bathhouse is within walking distance.
Shibu onsen is worth another visit and I hope to stay at senshinkan matsubaya again is I get to visit Shibu onsen.
Keiko San and Tommi San, thank you for your hospitality!More