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Crowne Plaza Kochi
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Reviews (951)
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Reviewed March 26, 2014

Nice and New hotel in the hot of Cochin, close to the mall, rooms are bigger in size facing the city and the backwater, 2 pools, restaurant serve tasty and halal food, biggest spa in Cochin, 30 min from the Cochin Airport,

Room Tip: Back Water Views
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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3  Thank MohamedMeeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded March 27, 2014

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Big, luxury rooms, all perfectly clean, very friendly, helpful staff. I only stayed for one night so I didnt see that much of the hotel but what I saw was excellent. I´d always stay there again, thank you!

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Shavethewhales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded March 27, 2014

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Have Stay the hotel on 23March14. Hotel is very nice. very Huge. But There is No Hot water in the room.I was stayed only for few hrs as have to take early morning flight. I was thinking water may come in some time since started my shower. But No Hot water. And need to take cold water only.
They do send room service person to check . But he has only Sorry world to say. Even duty manager has sorry . And rather Interested to check if i have anything consumed in the room.
Also have found few thing keep as it is which use by other guest. like papers etc. So inspect the room before check in. I cant think a Five start hotel don't have HOT WATER.For whole tab.
My whole trip was good. But early morning spoiled by Crowne Plaza.

Room Tip: Take higher floor room. And DLB Check all when u check in the room.
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded April 17, 2014

Dear Guest,

Thank you for sharing your feedback.

As discussed over the phone, we have noted the concerns and have taken corrective measures.

We regret for the inconvenience caused to you during your stay.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Crowne Plaza Kochi is a fairly new property as compared to the few others in the vicinity. I got a room facing the poolside and backwaters. The view was just perfect! loved it!
Room facilities are excellent, very courteous staff, multiple eating options and all this at a very competitive price. It’s one of the best places to stay in Kochi.
Completely recommend the hotel for its facilities, especially for business / solo travelers. It’s a perfect setting as it’s not too far away from the main city center.

Room Tip: Choose a room facing the poolside with the backwaters view. Try and opt for higher floors 6th - 8th.
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Parinaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded March 24, 2014

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

Right from the time we entered the Crowne Plaza , which was marked with an extremely personalized and efficient check in we were made to feel very welcome by the warm and courteous staff. The Hotel was extremely clean and was being run with great efficiency and attention to detail.

The food was a gastronomic delight with all the variety of local and international cuisine , especially the fresh sea food.

The rooms were large , clean and bright and had a great view of the pool and the river running alongside creating an image of peace and tranquility.

The Housekeeping was excellent and unobtrusive.

The hotel is very conveniently located and has great facilities such as two beautiful pools, a spa with real ambience and a well equipped gymnasium.

Overall the hotel provided great value for money, a real feeling of being warm and welcoming and yes... i would definitely visit again!!

Room Tip: The club rooms are almost one a half size of the regular rooms, but the regular rooms are large enough.
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rekkha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded March 24, 2014

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,


Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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