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All reviewsmosaic restaurantsky grillbackwater viewexcellent hotelspecial thanksbusiness triplocal cuisineback watersroom servicecourteous staffcoffee shopbusiness hotelrooms are spaciousbreakfast spreadmain citygreat hospitalityhouse keeping
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Reviewed December 9, 2013

Had a buffet dinner on our anniversary day. An Asian food festival was going on. Overall they had a fairly good collection. Food was tasty !! The staff was very helpful and offered very good service !!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
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3  Thank ArunTomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded December 12, 2013

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Stayed here for about a week, Very comfortable rooms, very courteous staff, fab food, well maintained.

The welcome was very warm , thanks to the enthusiastic front office . The overall ambiance is very good and very clean , also given that its a new property. Very responsive and helpful folks at the restaurants and housekeeping.

Will stay there again !

Room Tip: higher floors have a better view. Both city wiew and waterfront view are good .
  • Stayed: November 2013, traveled on business
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    • Service
1  Thank SudhirK1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded December 12, 2013

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

I stayed here for one night two days. Travelled for a work trip. I loved the view from my room as one could see the swimming pool and greenery all around. But well let me clarify. This was a work trip and not for leisure. So from a purely corporate traveller perspective, I found the hotel nice. The rooms were tastefully done, were spacious and very comfortable. I food was really awesome. I loved the breakfast buffet spread and dinner. Lunch and breakfast at Mosaic were amazing. And signed off a hectic long day with dinner at Trilogi. Staff were very very sweet. I recommend it completely

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meenakshi999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded December 4, 2013

Dear Guest

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

Stayed 3 nights for a business trip. Thiings which I liked the most;
- State of the art facilities in the room
- spacious & luxurious
- Good view (both city & backwater) : I stayed at the 11th floor
- Speciality sea-food restaurant named as Trilogy alongwith multi-cuisine restaurant (Mosaic)
- Interior in the room is attractive
Things to be improved:
- Food quality (buffet lunch and dinner) in the given cost was not worth
- should get 24 hrs free wi-fi (standard in any international statured 5* hotel)
- Location is little odd (not very close to the main city) One needs to have a car to commute and that could be expensive.

Room Tip: Higher floors are better to get good view
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SBASU_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded December 4, 2013

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

Stayed here for a business trip in Nov 2013, including organizing a mega meeting of about 100 people. Checkin and checkout were really easy and fast. The room was really large, modern, well appointed. Nice bathroom and very comfy bed. The conference staff were so helpful--- great preparation of the ballroom, good lunch buffets and breaks, and very helpful people to make sure our conference was a success. Also, nice food overall in the 2nd level restaurant. Hotel is about 25 min from old spice market area Mattancherry street and about an hour (or so, depending on traffic) from the airport.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jenabaintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this reviewResponded November 24, 2013

Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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