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“Trilogi Restaurant at Crowne Plaza Cochin”
Review of Crowne Plaza Kochi

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Crowne Plaza Kochi
Ranked #1 of 3 Hotels in Maradu
Certificate of Excellence
Kuwait
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Trilogi Restaurant at Crowne Plaza Cochin”
Reviewed June 30, 2013

Amazingly superlative experience!!!
I had visited Cochin recently on business and was staying at the Hotel Le Meridien, opposite the newly opened Hotel Crowne Plaza.
For a change, I hosted dinner for my business associates (mostly Arabs) numbering 15, at the Trilogi sea food Restaurant of the Hotel Crowne Plaza on the night of 25th June. Little did I realize that it was going to be an unforgettably remarkable experience for all of us.

Though we reached late (about 10 pm), we were received very well and seated personally by the crew headed by their Restaurant Manager Mr. Sandeep. And from that moment on, the next 2 hours flowed like a song, with Mr. Sandeep explaining every dish that came in to be served, in almost poetic fashion. With the Chef and just 3 Waiters in attendance, he cast a spell over us with his personalized attention and care and pampered us into buying his creative ideas on food items that complemented each other, right from the starters to the dessert. Guests who were already full did not think twice when he sold them his choice of dessert even though they had another already! Sandeep has flair and is very gifted. He is surely an asset to the Hotel.

The food in itself was just GREAT! Especially, the delectable mixed Sea food grill & the succulently juicy and tangyTandoori Chicken that was specially brought down from their other restaurant (Mosaic) on the 2nd floor at our request (been a long time since I had such good Tandoori Chicken!). The Nans and the assorted gravies were lip smacking and so was everything else. We had a wonderful time and it was made perfect thanks to Mr. Sandeep and his team. There was never a dull moment and they never let our fingers dry - food kept flowing. From now on, everytime I am in Cochin, I shall be there for sure!

Trip Advisor needs to add this Restaurant to their Restaurants list.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank The_Flying_Priest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjoy_mishra, Manager at Crowne Plaza Kochi, responded to this review, July 5, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed the service and food of Trilogi and thank you for your wonderful comments about our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Sanjoy Mishra
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 22, 2013

This is the BEST hotel that I have stayed in, in India. The warm Hospitality of their general manager Mr. Sanjay Kaushik is excellent. I have to say that the restaurant PRILOGY is the best place to dine out. The food is really outstanding as is the hospitality. The rooms are really spacious and well equipped with modern class technology and comfort with full of luxuries. Keep it up!!!!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GURDEEP S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjoy_mishra, Manager at Crowne Plaza Kochi, responded to this review, July 5, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you stay in Kochi with Crowne Plaza Kochi and thank you for your wonderful comments about your stay and our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Sanjoy Mishra
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Level 6 Contributor
181 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 12, 2013

This is the BEST hotel that I have stayed in, in India. The customer service is excellent, and i have to say that the restaurant here is BETTER than even the Marriott in Mumbai. The food is really outstanding as is the customer service!! The rooms are really outstanding too. It is a newer hotel and definitely worth staying at!! There is no 'bar' if that is what you would be interested in...but apparently they are new and applying for a government license. The rooms are clean and the gym is small, but gets the job done! The pool is lovely...even if it is the monsoon season! I really want to compliment the chefs at the hotel!! Food is out of this world!!!! some areas like the salon is under renovation, so did not get a chance to check it out . Would certainly chose to stay in this hotel again!!!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjoy_mishra, Manager at Crowne Plaza Kochi, responded to this review, June 17, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you stay in Kochi with Crowne Plaza Kochi and thank you for your wonderful comments about your stay and our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Sanjoy Mishra
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jeddah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2013

its was very nice and good hotel the pepole thaear was very help and want ton servie you with any thing just to help you and location was good food eas very good with nice resturant there
the view was nice you can see the hall city from there

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alrimy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjoy_mishra, Manager at Crowne Plaza Kochi, responded to this review, June 17, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you stay in Kochi with Crowne Plaza Kochi and thank you for your wonderful comments about your stay and our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Sanjoy Mishra
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quilon, Kerala, India
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2013

We checked into the hotel on a Saturday ... Reception was very good. I had my family with me and that included my 2 year old son who totally enjoyed walking all around the place. The only thing that did not match up is their security staff. No one speaks English or the local language plus they did not know actually what they were doing.
One thing I can suggest to Crowne Plaza, Kochi is to install door stoppers at every door cause I had to hold the door open while the bell boy unloaded my luggage. Weird !

Room Tip: Choose the pool view
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ronyknm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjoy_mishra, Manager at Crowne Plaza Kochi, responded to this review, June 17, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you stay in Kochi with Crowne Plaza Kochi and thank you for your wonderful comments about your stay and our staff. We appreciate your feedback and your recommendation about the language barrier of Security team members and door stopper are well received and corrective measures have been taken for the same. We look forward to welcoming you back.

Kind regards,

Sanjoy Mishra
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 1, 2013

restaurant have an excellent ambience and good service. Truly international. The cake ordered for my daughters birthday from their aromaz was one of the best we had. Overall a highly satisfying experience for me and my family.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Prasanthjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amit R, Manager at Crowne Plaza Kochi, responded to this review, June 3, 2013
Dear Mr Prasant,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you dining experience in with Crowne Plaza Kochi we thank you for your wonderful comments about our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Amit Rana
Director Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2013

I enjoyed staying here... everything is perfect right from location to rooms to courtious staff and positive environment... shall prefer staying here in future as well. Few services are yet to be operational, but didnt really miss them... all in all a good experience.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ASH_AEREN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amit R, Manager at Crowne Plaza Kochi, responded to this review, June 3, 2013
Dear Guest,

Thank you for taking the time to provide us with your review! We are thrilled to learn that you enjoyed you stay in Kochi with Crowne Plaza Kochi and thank you for your wonderful comments about your stay and our staff. We appreciate your feedback and your recommendation, and we look forward to welcoming you back.

Kind regards,

Amit Rana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Kochi

Property: Crowne Plaza Kochi
Address: Nh - 47 National Highway 47 Bypass Road | Maradu, PO Ernakulam, Maradu, Kochi (Cochin) 682304, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Maradu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Maradu
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Kochi 5*
Number of rooms: 269
Official Description (provided by the hotel):
Crowne Plaza Kochi is ideally located on the NH 47 Bypass and provides easy access to the major business arenas,city centre and the widely acclaimed Fort Kochi. The hotel is just 33 kms away from the International Airport, 5 kms from the railway station and 8 kms from the major shopping malls in the city. The hotel has 269 spacious business rooms and suites with panoramic views of the backwaters and the city.Our variety of authentic culinary outlets, extensive spa, leisure facilities, and well equipped meeting rooms for up to 900 all within a tranquil waterfront setting making Crowne Plaza Kochi the preferred International brand for business, leisure and events. ... more   less 
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Also Known As:
Crowne Plaza Kochi Kerala/Maradu, India

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