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“Excellent for the price we paid”
Review of Le Meridien Kochi

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Le Meridien Kochi
Ranked #2 of 3 Hotels in Maradu
Certificate of Excellence
Reviewed April 7, 2014

We stayed at the Le Meridien in March 2014. We were a family of six spread over three rooms. We absolutely enjoyed every aspect of the hotel:
Location: Right outside the city off the main highway. Kochi is a small city and was the center of the city (marine drive, etc) is only a 20-30 minute drive. This gives you the flexibility to go and explore the city without having to live in between the noise.
Food & Service: The breakfast spread was exceptional. The cafe is modern and was beautifully laid out. We ended up ordering room service twice in our stay and the food was perfect - from the thin crust pizzas to the appams and chicken stew. I was amazed by the taste and quality.
Additionally, the grounds and the big pool are add ons. Totally worth the money!

  • Stayed: March 2014, traveled with family
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1  Thank Fluorescence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded April 8, 2014

Dear Guest,
Greetings from Le Meridien Kochi!
Many thanks for staying at our hotel in Kochi. We appreciate feedback from our guests to stay on top of customer satisfaction.
Rightly mentioned by you, we are located on the highway which makes it very convenient for the guests to commute in the city. Our spacious rooms inspire creativity with contemporary style and modern facilities and we are glad to note that you found them at par with your expectations. We also strive to compliment the different moods and taste of our patrons with our various dining outlets. We are thoroughly delighted to know that we succeeded in our endeavor.
We thank you again for staying at our hotel in Kochi and we look forward to welcome you with yet another enriching experience.
Best Regards,

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Reviewed April 2, 2014

We hosted a party on their lawns for about 100 people, including children. The entire experience, right from the booking process to the conduct of the party was amazing. The hotel staff, the waiters and other persons associated with the event were extremely helpful and proactive. The rooms are lovely (though we did not stay) and the view from them is very soothing and pretty. The food was top notch and service excellent. No complaints. The price was also extremely reasonable for the quality and considering the 5 star setting of the hotel. All in all a fantastic experience and would definitely consider this place for future stays and events.

Room Tip: Select the rooms facing the sea front. They have an excellent view of the channel and lawns
  • Stayed: January 2014, traveled with friends
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1  Thank frequentaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded April 4, 2014

Dear Guest,

Greetings from Le Meridien Kochi!

Thank you for sparing your time and sharing your wonderful review about our hotel on TripAdvisor.

It is great to receive a perfect ranking on this forum and we thank you for sharing your appreciation regarding the services provided to you. We are glad to know that we were able to make your party a memorable experience with our food offerings and services. It is very uplifting to receive such wonderful comments regarding our rooms. We will share your feedback with our associates which will certainly motivate them to continue performing with excellence.

Thank you for your patronage and we will look forward to your next visit.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Beautiful Hotel, Well Cleaned Rooms, Excellent Food, Staff were very helpful. I had my flight timing late and on request they extended my check out very late in afternoon which was superb. Nice stay........

Room Tip: Great hotel for Shisha lovers
  • Stayed: March 2014, traveled on business
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Thank mlbadami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded March 28, 2014

Dear Guest,

Greetings from L e Meridien Kochi!

Thank you for taking out time to review our hotel following your stay with us; it was a pleasure to be your host.


Le Meridien Kochi provides refined hospitality to travelers from all around the globe and strives to deliver the best to our patrons. We are glad that you were impressed with the upkeep, ambience, services and the food spread of our hotel. Guest satisfaction being our primary concern, we ensure that our guests have a relaxed, comfortable stay.

I have shared your review with the entire team and it fills them with pride to know their efforts and warm gestures could add value to your stay.

Thank you once again for your custom and we look forward to welcoming you back. In the meanwhile, you could also stay in touch with us through Facebook and Twitter.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

i stayed at this hotel in Feb 2014; first look was very impressive. Hotel is beautiful and well spread with nice garden, overlooking river,etc. Reception and coffee shop below were good. The poor experience started next morning....it took 3 reminders and 45 minutes to get me a shaving kit and a tooth brush! thanks to the delay i missed my first session at conference. Next at the breakfast area; with 2 reminders i did not get a napkin for myself; I finished my bf then fired the manager and then left; very poor service even thought the restaurant was half empty. The convention areas toilets were so bad and smelly people had to cover their nose to actually use it.

  • Stayed: March 2014, traveled on business
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Thank ndanani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014

Beautiful hotel. The hotel garden is overlooking the river. There are some lovely fruit trees in the garden. There is a boat jetty that is linked to the hotel main building with a bridge. You can enjoy the view of the garden and river from there. Absolutely beautiful!
The rooms are excellent. Breakfast was excellent too.

  • Stayed: December 2013, traveled with family
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Thank Fatima A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded March 18, 2014

Dear Guest,

Greetings from Le Meridien Kochi!

It is a pleasure to receive your review on this forum following your wonderful stay at our hotel.

We are glad that your stay with us was at par with your expectations and that you were delighted with the services, amenities and the food provided to you at the hotel. Our Hotel is located in the tranquil surroundings of Kerala’s straddling backwaters which make it a preferred choice among travelers from all over the globe.

Your kind words of appreciation have been communicated to the team and they look forward to welcoming you back.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Nothing to criticise here. Excellent stay in a full, international-class hotel.

Dusk was glorious. No mosquitos or other insects. Warm and just beautiful.

This was my first stay in India - stayed four nights for a conference.

A couple of quibbles but nothing to get worked up about. They seem to run events pretty much every night. When I was there a corporate evening event brought in (loud) music and lights, so my room, which overlooked the pool was a prime location to see the show.

Also, the place had only one restaurant. Others were being refurbished, so the choice was more limited than one might have expected at this class of hotel.

Having said that, the event I was attending involved meals for 700 or so people. The team at Le Meridien catered for these large numbers with apparent ease - good food; great variety; served in good time. All eaten outside.

Apologies to the management for the implications of this comment, but I was able to drink water from glasses, eat salads and fruit in the restaurant, and there was no sign of upset tummy or anything else.

Full marks to the restaurant team for that.

Loved it.

  • Stayed: February 2014, traveled on business
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Thank KidasDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded March 18, 2014

Dear Guest,

Greetings from L e Meridien Kochi!

The entire team joins me in thanking you for staying with us and for sharing your pleasant experience on this forum. It was a pleasure to be your host.

We are glad that our amenities and impeccable service standards were at par with your expectations and that you had a memorable sojourn. Le Meridien Kochi is defined by a cosmopolitan sophistication and refined hospitality and it is good to know that our detailed attention and services added value to your stay. Your valuable feedback has been communicated to the team in the kitchen and they are grateful for the same.

I hope your wonderful experience brings you back to our hotel; we look forward to serving you again.
In the meanwhile, you could stay in touch with the recent tidings of our hotel through Facebook and Twitter.

Best Regards,

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Reviewed March 5, 2014

My first stay at a Le meridian property. The rooms were comfortable and the bath rooms were big and spacious. The interiors were simple and good. We had buffet dinner at the restaurant . We got personalized recommendation from the chef and we were very happy with their hospitality. Definitely a great stay and would recommend this hotel.

  • Stayed: February 2014, traveled on business
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Thank tripkart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded March 18, 2014

Dear Guest,
Thank you for your patronage and kind remarks on our hotel.
We could not have been happier to know that you had a comfortable stay and could enjoy your experience thoroughly at Le Meridien Kochi.
We always strive to deliver the best to our patrons and are glad to know that our rooms, services, cuisine and décor could leave a positive impression on you. It is nice to know that your stay was at par with the reputation our property has earned over the years.
I have shared your review with the entire team and it fills them with pride to know their efforts and warm gestures could add value to your stay.
We look forward to welcome you again whenever you choose to visit the beautiful city of Kochi.

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Kochi

Address: Maradu, Kochi (Cochin) 682304, India
Location: India > Kerala > Kochi (Cochin) > Maradu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Maradu
Price Range: $90 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Kochi 5*
Number of rooms: 223
Official Description (provided by the hotel):
Fashionably luxurious in 25 acres of beautiful, pristine environs, Le Meridien Cochin offers the perfect view into the best Kerala has to offer, her natural beauty of backwater rivers and coconut groves. Designed for the discerning traveler, the hotel offers a unique brand of chic, culture and discovery served with an Indian smile to the guest.Le Méridien Kochi offers a variety of guest rooms to satisfy the individual needs of our guests. Le Méridien Towers has 72 state-of-the-art suites with large bay windows overlooking the scenic beauty, bright paintings, and contemporary decor. Royal Club floors are bastions of luxury for the business barons. ... more   less 
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Also Known As:
Le Meridien Cochin Resort And Convention Center
Le Meridien Cochin Hotel Kochi (Cochin)
Kochi Le Meridien
Le Meridien Kochi Kerala/Maradu, India

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