I stayed in this hotel 4 nights a week between 26th June and 26th October 2012. There are some very good points about this hotel; Nice location in lovely grounds, free coffee and tea available throughout the hotel 24 hours a day, very friendly staff and excellent service at breakfast, friendly reception staff, nice pool and gym. But there are some points that let the hotel down, some of which are out of the control of the staff. Unless you pay a lot, you will stay in the "Garden wing", you won't find pictures of the garden wing on their website, the hotel used to be a training centre and the garden wing in a concrete accommodation block built in the 70's. That wouldn't be a problem in itself as the interior is reasonable and the rooms are nicely decorated and furnished, however, in the summer the rooms get extremely hot and there is little ventilation. You can open the windows, but in many rooms the windows stick or the latches are broken. In the week, the hotel is used a lot for conferences and consequently they get some noisy guests who think it's acceptable to bang on doors and shout at 2 or 3 in the morning. During my stay, the worst offenders were Ernst and Young. Obviously this is not the fault of the hotel, but normal guests need to be aware of what to expect, even though it doesn't happen all the time. In the evening, the restaurant is open from 7.00pm, although you can often eat at 6.30pm, depending on which staff are on. When the hotel was busy with conference people, individuals sometimes get turned away while the restaurant serves the large groups. Some of the evening restaurant staff are excellent, others are not. The menu doesn't change much, there are daily specials, 2 starters and 2 mains usually. If you decide to eat in the restaurant, watch your bill. If you have specials, they nearly always get the bill wrong, sometimes in your favor but more often in theirs. I sent my bill back many times to be corrected, one of the very friendly staff told me that the problem is the staff don't change the pre-set prices in the till for the specials. I was also charged between £1.95 and £3.40 for the same size glass of coke, depending on who was serving, so in the end, I stopped buying drinks.
Would I stay again, yes for business but not for pleasure.
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- Also Known As:
- Milton Hill House - De Vere Venue Hotel Steventon
- Milton Hill Steventon
- Milton Hill, Abingdon Steventon, England