My partner and I stayed at the Talbot Inn 4th and 5th October. We arrived quite early and our room was ready, which is always a bonus, as with bigger hotels you usually have to pay for an early arrival or find something to do until the time you are given to book in.
The room itself was very comfortable, although there were a few niggles that were personal to me - they didn't bother my partner at all. The first thing was that the wardrobe was so close to the bed that you had to really mess around to get anything hung up and the same when getting things out of the wardrobe. The door would only open about a foot. As we were only staying two nights it wasn't too bad, but if we had been there for longer, it would have definitely been a big problem. The second thing a found annoying is that there was a beautiful mirror with a dresser underneath and the only plugs were the other side of the room! I was lucky in that I always take my own hairdryer when we go away and it has a VERY long lead. If I had had to use the hotel one it wouldn't have reached. I know these are picky things, but important to me and did niggle. The other thing was that although we had this beautiful mirror on the wall there wasn't a full length one anywhere in the room, which is unusual.
The offer we paid for included bed, breakfast, a two course evening meal both nights and a "free" glass of wine on arrival. We choose to have the glass of wine with our meal and when it came the glasses were not even a third full. The wine was excellent, but certainly not a "glass of wine" as advertised. The offer was for a two course meal, what it didn't say was that you could only choose this from the basic menu. We didn't expect to be able to choose anything from the menu, but the choice we had was sausage and mash, fish and chips, gammon and chips, burger. We could have paid for anything extra, but felt that although the food was excellent, it should be advertised a bit more clearly.
My partner choose to have mussels for a starter one night and had a bowl of 32 mussels delivered. 16 of those weren't edible as they weren't open. He mentioned it to the waitress who in turn told the manager who came to speak to him and said he would "put it right" - we never did find out what that meant, as nothing happened.
The one thing that we felt was really bad was that at breakfast on the Sunday morning the fire alarm sounded. As usual in these situations all the guests all looked to the staff for guidance. We were told by the waitress to sit where we were until she had checked it out. She disappeared for a couple of minutes and then came back in and spoke to one of the guests on another table asking him if he had left anything on in his room. He replied that he didn't think so and she sent him up to check.
As a Evacuation Officer where I work, I found this incredible! Firstly as soon as the alarm sounds it should be taken very seriously and everyone should be evacuated from the building and secondly a guest should never have been asked to go and check his own room.
Luckily it wasn't anything, just steam from the kitchen going up through the window and setting it off, but it could have been much much worse, and as the building is very old, if there had been a fire the guest could have been trapped or injured.
Having said all of the above, we really enjoyed our stay at the hotel and would certainly return. It was very good value for money, with the food being of a very high standard - even the fish and chips!
We couldn't fault the staff in any way. They couldn't do enough for us and made us feel very welcome and comfortable.
- Official Description (provided by the hotel):
- The Talbot Inn is an iconic 19th century building located in the stunning Teme valley. Sympathetically restored by its current owners, the building encapsulates an eclectic mix of tradition and rustic charm to provide a very comfortable but informal interior. The seven bedrooms are all designed with individual pieces of furniture and soft furnishings along with stone en suite bathrooms fitted with high quality over head showers (some baths as well). Our food is modern British in style and very much favours the abundance of superb fresh produce available in our local farming area. ... more less
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- Also Known As:
- Talbot Inn Tenbury Wells, United Kingdom - England