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Reviewed April 25, 2016

I stayed here for one night. The staff didn't speak English but tried everything to give me a good stay. The rooms and the hotel was a bit out-dated but hey, you are in Hokkaido, this is not Kyoto! I liked it. There were a lot of families in the hotel so sometimes it was a bit noisy (old doors and walls). But, if you go to the onsen after 10PM you have it all for yourself. There are 4 or 5 baths. One was so hot I couldn't put my hand in it. The water comes straight from Mount Iouzan.

Room Tip: Don't come here if you don't like sleeping on the floor on a futon!
  • Stayed: June 2015, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ronin-Kris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2015 via mobile

We found the Kinkiyu hotel to be rather tired but it was busy with Japanese families on the weekend we stayed here. We were in room 527, a Japanese-style room for four. As well as the sleeping area there was a western-style sitting area, where the furniture was dated and the carpet rather stained. It even had an old fashioned dial telephone. However we were comfortable and the split room made it possible to put children to bed and still have the sitting area. The onsen was also dated but was still nice. The hotel is on the cross roads with the public foot bath. There is free parking. Breakfast is exclusively Japanese food, which seemed to be pretty good quality. The staff were helpful too.

Stayed: July 2015
Thank HappyFamily0f3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2015 via mobile

This town must have to be home to the most acidic onsen water ever to be funnelled into a hotel pool! Beware if you have any broken skin as this water stings. But it feels sooo good!! Lovely sulphur smell, with clearer (I suspect) watered down pools next to cloudy offerings. There is a small basin and cup with which to taste the hot spring within the bathing area - interesting to try, but it will strip the enamel off your teeth if you have more than a sip.
We arrived too late for hotel dinner and chose a 12000yen (2 people) plan that didn't include breakfast so I can't comment on the food offered.
We asked for a non-smoking room and actually got one that didn't smell of stale cigarettes - yay. Futons seemed harder than usual and the decor was nothing to write home about. The hotel is on the corner diagonally opposite the free foot baths on the main road, so no views to speak of. That said, I think I'd probably come back here as the water is so unique and it was quite cheap.
It's a pity this onsen doesn't have any open air pools - but there are 5 here, and a waterfall massage type thingy. Wash and change facilities are basic.

Stayed: July 2015, traveled as a couple
1  Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

We stayed in several ryokans during our trip, and this one felt the most traditional to me. It didn't seem to be very popular with us American tourists, but there were plenty of older Japanese people there. The onsen was really very nice, with several bathing options. The food was good to. The staff didn't speak much English, but it was cute because they had their little pieces of paper with questions in English so they could ask you what time you wanted dinner, and so on. The hotel is right across the street from the foot bath and a wonderful forest with trails and the Eco Museum. The town is pretty quiet and not much there, but it is a good location for exploring the Lake Akan NP area. The hotel was not fancy but it was clean and a great place for soaking and exploring the area.

If you stay in this area you really should drive to Sunayu Onsen and soak your feet in the improvised hot springs at Lake Kussharo. That was a highlight of our whole month in Japan - exploring different spots in the gravel to find just the right water temperature.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank cpetrizzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago via mobile
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Stayed: October 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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