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“Beautiful location”

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Neuhaus Golf and Strand Hotel
Ranked #6 of 7 Hotels in Unterseen
Reviewed November 8, 2013

The hotel is situated right on the lake and has a fabulous view of the mountains. The check-in procedure is very easy and the reception staff (especially Daniel) are very friendly. The restaurant is a bit of a let down as the food is average and one specific staff at the restaurant is quite rude. The person was disallowing us in the restaurant even on being house-guests and was expecting us to make a reservation in advance even when the restaurant was not completely full and there was enough space for our family to sit. Other than that the hotel is very good, the rooms are comfortable and regular buses are available to go to Interlaken centre. Also the hotel provides you with all the tourist information you need. Only suggestion would be to go to other restaurants in the area as the restaurant food provided is not worth the money.

  • Stayed: October 2013, traveled with family
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Thank RViBh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 49 of 126 reviews

Reviewed October 25, 2013

Pros first:
1- The only hotel in interlaken to have its own beach. The gardens, sitting, the beach, bar and the ambiance is really mesmerizing. This is a BIG PLUS.
2- The hotel, if you can afford to dine, its is one of the finest. Not only it has good food to offer but the location adds to the experience.
3- We were in superior double bed room. it has a balcony with the lake/garden view.

Cons now:
1- Wifi is free for one device only. unknowingly my husband set the network on his phone as a result no other device could use wifi, including my phone and our ipad. :( we had to pay for wifi to have it on other devices. (Did not try using phone as Hotspot)

2- Bed was horrible. the double bed was two mattresses joint which were slipping apart every minute. After hiking and a hectic day it was so uncomfertable.
3- No Flat screen Tv
4- Washrooms and specially the bathing area is too small.
5- expensive!
6- No ramp or elevator for stroller
7- At the time we stayed there were jumping jacks and other kids activities, AT COST!

Overall the room was cramped specially when we placed the cot inside it. We had to remove it to make space. The electric kettle was on the fridge. To turn the kettle we had to take the fridge switch out of the fridge socket.

Other Notes:
1- Last bus from interlaken west/east goes to the hotel at 7.19 so you have to be back by then.
2- There is a sun set cruise that operates everyday at 6.10pm and they stop at neuhaus. The staff was unaware of the fact. Due to their incapability we missed it.

Room Tip: Only superior double rooms have balcony. Last bus to hotel is at 730.
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  • Stayed: August 2013, traveled with family
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6  Thank Ayesha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

This hotel is located some 2.5 km from Interlaken west station. Hotel is located in one of those picture perfect locations - right next to the lake & quiet surroundings.
Room was beautifully decorated & was pretty spacious. However - Room falls highly short of the expectations created by the location.Beds are like sinking holes. In the name of Pillows they gave us a flat bed-sheet. Lighting is wierd.. Either too loud or too less. There is no AC, In the night when the balcony door is closed - there is absolutely no ventilation & it gets really stuffy.
This place is on the bus route no 21 & takes 8 - 10 min to reach from Interlaken west. Unfortunately the last bus is at 1917 from interlaken west station. So you need to be back in the hotel before that. Alternatively u have taxi service.
Breakfast spread was really good. Wifi was decent. Reception desk very helpful.
If only they can set their beds right - this can be a really good place to stay

Room Tip: Reception bldg rooms have a partial view of lake. In case u want a full view - ask for it specifical...
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  • Stayed: October 2013, traveled as a couple
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Thank krithika_2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

The location is lovely and the hotel is very good by Swiss standrads. But the restaurant is wanting. A decent plate of food will set you back £30 and all the while you will be beset by flys and wasps and desperately trying to get a waitress to acknoweldge your presence.
i usually judge a place by whether I'd go back......I would not.

  • Stayed: August 2013, traveled with family
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Thank foxmeister-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Really enjoyed it - beautiful view, lakefront, pretty garden area off the balcony. Only 5-10 minutes into Interlaken, so it worked out very well.
Also, it was on a bus route which would have been ok, even though we had a rental car.

  • Stayed: July 2013, traveled as a couple
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Thank AnneKhanRIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

Great location in a beautiful part of Switzerland. The hotel room had a balcony that overlooked the gardens and lake.The Hotel provides you with a ticket so that you can travel into Interlaken West either by boat or by bus (No 21) for free, about 25 minutes on the boat and 10 minutes on the bus. A good breakfast was provided in the price with lots of variety. We did not eat at the restaurant in the evening as it seemed quite expensive.

  • Stayed: August 2013, traveled with family
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1  Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

It is a very good hotel on Thun lake, not far from Interlaken West. To go to/from Interlaken you need to take bus 21 or a boat and it takes less than 10 minutes. They provide guests with a free card for bus/boat to Interlaken, and you get various reductions against your guest card. A very professional, useful and friendly staff. The hotel is clean, rooms are not very spacy but you have all you need, comfortable beds, modern bath rooms, chaise longues and towels for guests free of charge. A good restaurant right on the beach so you may have your breakfast/lunch/dinner near water, local food in the menu and an offer of rainbow trout from their fish tank. It should be noticed that there are a lots of stairs so for handicapped or elderly people it might be quite uncomfortable. All in all it was a very good experience.

  • Stayed: August 2013, traveled with friends
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1  Thank Roxanne_Blv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neuhaus Golf and Strand Hotel

Address: Seestrasse 121, Unterseen, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Beach Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Unterseen
Price Range: $120 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neuhaus Golf and Strand Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Lakefront Hotel with dormers & steeply pitched roof, & smaller motel-like annex, situated adjacent to golf course. ... more   less 
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Also Known As:
Neuhaus Hotel And Strand
Neuhaus Golf And Strand Hotel Interlaken, Switzerland

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