We travelled as a group of friends to Interlaken, and right from the get-go (we arrived late: after 11pm), we were waited on and checked in.. I cannot thank Christopher, Jean-Louis and Nadine enough for making our stay as comfortable as possible ! This hotel is very near Interlaken West (train station), but in a fairly quiet area with lots of restaurants nearby .. we also loved the restaurant suggestions by Christopher ! Would definitely recommend this hotel to friends, as you can also book excursions/trips right from the hotel. Wonderful place !