We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“The worst hotel we have stayed on our tour of Europe” 1 of 5 bubbles
Review of Hotel Central Continental

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Central Continental
Ranked #8 of 8 Hotels in Unterseen
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The worst hotel we have stayed on our tour of Europe”
1 of 5 bubbles Reviewed July 25, 2011

The location is the only thing great about this Hotel, a stones throw from Interlaken west station. Our experience hasn't been the best at this hotel. The staff is unhelpful, rooms are in a desperate need of renovation, uncomfortable beds, wifi does't work even though you are charged for it, proper toileteries & towels are not provided. the breakfast is the worst i've had, served as though they were doing guests a favor. I would not recommend this hotel to any travellers.

  • Stayed July 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Raj_Barmecha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

161 reviews from our community

Traveler rating
    17
    48
    38
    22
    36
See reviews for
56
52
9
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 28, 2011

I had booked balcony room at this hotel for three days through Booking.com, when I arrived they said they don't have any balcony room available. When moved upstairs, they have very horrible, smelly corridors with little light. Rooms are also not maintained, even I noticed they were not doing cleaning properly, they were just coming and changing quilt sheets, at one instance I found they had put very old and torn quilt covers. Every day the breakfast was same, very cheap crockery, multiple color, size and design of plates, glasses and cups were there, no symmetry at all. For the first day I had breakfast there but for rest of the two days I had my breakfast outside the hotel. The staff is very hard and rude, at one instance once of the Indian lady asked about the sugar to the old lady working at the hotel, probably she is wife to the old owner of this hotel, she said "sugar is already on your table, go and re-check it (with a pointed finger)." I found receptionist washing dishes in the morning at breakfast time and a tall & healthy guy, replenishing food dishes was also doing sweeping and other cleaning jobs parallel to this. None of the staffs smile at guests or answer friendly. Last day, I saw the old lady, the owner’s wife, picking her nose in centre of the dining hall and also the receptionist was vacuum cleaning. The hotel interior is really horrible and smelly, so I would recommend you guys not to stay there at any cost, only the location of the hotel is prime otherwise it's JUNK.

Room Tip: Stay anywhere in Interlaken but not in this hotel
See more room tips
  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank mkhanthc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Unterseen hotels

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 26, 2011

this has to be the worst hotel i have ever stayed at. the lobby is in a pathetic shape. the owner acts as a part time front office and is amazingly rude. The rooms are very plain and ordinary. very dimly lit with absolutely no amenities. my tv was an old 14 inches which could not be viewed from the bed.
special words for the breakfast: even my dog would not eat it. bread loaf and cereals just thrown across the table. stale bread and nutella. overcooked too salty beacon and sausages. scrambled egg looked a week old. when i gently asked the owner if we could have a little palatable breakfast, he retorted " i think i will have to arrange a cook for you' my god! it should be ranked last amongst all the hotels in the world.

  • Stayed September 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank betankur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 28, 2010

This hotel is bang opposite hotel Interlaken West station, hence very convinient. Starting with a small drawback, you will have to climb some stairs to reach the lobby level. So, it might be quite a task for people with lots of luggage. The reception area and the lobby level is very well maintained and has a nice decorum. The waiting and sitting area at the lobby level is also huge and has a big LCD screen, which makes waiting pleasant. The room size is also nice. We got a room from which we could view the lake as well as Interlaken West station. The view from this room was breath taking. The rooftop garden is also very good, offering a great scenic view. The courtsey of the staff at reception was average. THe restaurant and bar are quite good, serving some great specialities. Overall, based on beautiful and accessable location, the hotel is very good

  • Stayed December 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bhuvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed June 24, 2010

Stayed for days and while the location is probably one of the best in interlaken, especially if you get a room with the balcony facing the river, the staff of the hotel really take out all the fun from the experience. Shockingly rude, these guys behave as if they do not want ANY guest to come and stay with them. Forget 3 star services, they are terrible at providing even the morning breakfast. If you 'dare' ask them for anything... (and its literally a dare because of their filthy attitude) they will give a curt 'no' for an answer. They will refuse things even if they have them. It looks the owner and his ol'lady don't want any one coming in. Me and wife are not the very demanding the types from hotels... but in this hotel you need not be demanding and they will still let you down. There was nothing in the room except a bed. No soap in the bathrooms, no glasses.... abosolutely nothing else. AVOID this hotel.... stay away... run from it.....

  • Stayed June 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank KK_traveller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed January 15, 2010

My family and I were intially booked at Hotel Rossli, but we got moved to Hotel Central Continental after they said they were overbooked. Maybe one of the rooms was a bit bigger than average but it also came with a terrible moldy smell filling the entire above average space. There were absolutely no amenities inside the room besides a small desk, no clocks, no brochure/info, nothing. I must say here that I'm really not that picky of a traveler, so it must have been bad for me to be displeased. I travelled around Iraq for a year sleeping in all sorts of conditions. Also adding to my irritation was that the place was tattered and old, not in a cute way. Service was also terrible as other reviews state. At the bar downstairs we were greeted with a sneer and no idea of how to make a drink or what type of liquors were even there from the bartender, who doubles as the breakfast staff in the morning. Breakfast wasn't as bad as other reviews made it out to be, just average european fare really.

Given the surrounding area, there are far better hotels all around. Even the hostel I stayed at was much better last time I was there. Take heed of the reviews and stay clear, it's not even that cheap to make it attractive. I would have rather taken my family to a hostel over that place. At least it would have been friendly.

  • Stayed December 2009, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AdventureMan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 10, 2009

It was a hillarious experience to stay in that hotel. It was very scary to stay as there was no1 stayin on fourth floor. The lady serving breakfast was weired. I wont suggest to people going on honeymoon to stay in that hotel. It is very old hotel it is not worth stayin for young generation. Elders may like this hotel as the room decor is of ancient type. I didnt had a good time stating in that hotel

  • Liked — Approach was near from the railway station
  • Disliked — I didint like anythng
  • Stayed June 2009, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Vickys77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Unterseen
0.2 mi away
Hotel Beausite
Hotel Beausite
#2 of 8 in Unterseen
4.5 of 5 bubbles 602 reviews
0.1 mi away
Hotel Roessli
Hotel Roessli
#1 of 8 in Unterseen
4.5 of 5 bubbles 2,193 reviews
0.3 mi away
Stella Hotel Interlaken
Stella Hotel Interlaken
#6 of 40 in Interlaken
4.0 of 5 bubbles 327 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Weisses Kreuz
Hotel Weisses Kreuz
#25 of 40 in Interlaken
3.5 of 5 bubbles 154 reviews
0.6 mi away
Hotel Royal St. Georges Interlaken - MGallery Collection
0.7 mi away
Hotel Interlaken
Hotel Interlaken
#4 of 40 in Interlaken
4.0 of 5 bubbles 544 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Central Continental? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Central Continental

Property: Hotel Central Continental
Address: Bahnhofstrasse 43, Unterseen, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Unterseen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Central Continental 3*
Number of rooms: 52
Official Description (provided by the hotel):
Interlaken is an international holiday resort famous for its glamour and social character. The Central Continental Hotel, located in a unique setting on the bank of the Aare River, a mere hundred yards from the Interlaken-West train station and the boat landing station, is also very elegant and of a high standard, and is situated within easy reach of all neighbouring mountain track and cable railways. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Cancelon, HotelTravel.com, Priceline, Orbitz, Agoda and Odigeo so you can book your Hotel Central Continental reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Central Continental Hotel
Central Continental Interlaken
Hotel Central Continental Interlaken, Switzerland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing