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“Wonderful location”
Living Room
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Living Room
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Living Room
Living Room
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Kitchen
Kitchen
Kitchen/Living
Dining
Queen Master Bedroom
Queen Bedroom
Master Bath
Shower in master
Bunk Beds
Hall Bath
Laundry
View
Outdoor pool
New Ramp Beach Access
Amenities
St. Regis
Outdoor Pool 2
Do Not Jump
Snack Bar
Sunset
Indoor Pool
Indoor Pool 2
Hot tub
Grilling Area
Ocean's Edge
Tennis
New Beach Access
Gym
Gym
Sauna
Playground
Half Court Basketball
Oceanfront
Treasure Realty's New St. Regis Office
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Overview
Condo/Apartment -
1 Bedroom, 2 Bathrooms, Sleeps 6
North Topsail Beach, Topsail Island, North Carolina

Reviews from our community

Poor - based on 5 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
Linda T
Omaha, Nebraska
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Uncomfortable mattresses!”
Reviewed July 6, 2016 for a stay in June 2016
1
person found this review helpful

The main complaint we have about this condo is the mattresses, the condo sleeps (let's use this term loosely, because with beds like this, no one slept good) six. The mattresses were comparable to the plastic mattresses you purchase for baby beds. They were hard and very uncomfortable. For the price you pay to stay in a condo of this nature, you expect to have "high end" furnishings. The rest of the condo was "cute" and decorated nicely, the couch was very nice and the appliances in the kitchen were nice, stainless steel, the owner should not cut costs on beds. I would not recommend this condo to family and friends, based on the comfort of sleep. Poor wifi connection. We had to rent linens, including sheets, and could not get the sheets on the bunk beds, because the mattresses fit too snuggly in the bunks. Be sure to read the packet in the room, because there is a breaker for the water heater that is off when you arrive, and an on/off switch for ice maker.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: View of the ocean, it is a side view.
Liked least: Mattresses and bad wifi signal.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewed August 7, 2013 for a stay in July 2013
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 7, 2013
Dear J.,

Thanks for your review. I’m so sorry to hear that you did not enjoy this unit. Please accept my apology for the inconveniences and for any rudeness on the part of any members of our staff. Such is a very rare occurrence. Our goal is always to make your stay as pleasant as possible. The records from your file indicate that we began emergency dispatch on the presenting issues when you called us and that you were notified around noon about a technician coming out in the next hour to repair the sink and toilet. (Since we use independent vendors, we have to work within their schedules, such that Sunday repairs aren’t always immediate.)

All of the units are treated regularly to prevent the native palmetto bugs (which look like large roaches) from getting inside. However, sometimes they do find ways in. We have never had an “infestation” of them anywhere though. We are always glad to send an exterminator out to administer additional treatments when necessary. In your case, it looks like you refused our offer to do that. Luckily, we were able to compensate and move you to another unit that same day. Again I do apologize for the inconveniences. Please let us know how we can assist you in the future: 800-762-3961.

Sincerely,
Amy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Raleigh
Reviewed July 15, 2012 for a stay in July 2012

Location Check in / front desk
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jul 15, 2012
Hi Tracy,

Thanks for your candid review. I am so sorry to hear that you did not enjoy your stay. I wish that you had notified us about the problems with cleanliness and bugs. We would have been glad to take care of both of those for you. I do sincerely apologize for the inconveniences. Unfortunately, the native palmetto bugs have been particularly prevalent on the island this year, but the St. Regis is taking new preventive measures to address this problem. In addition, we can always send an exterminator out to administer an additional treatment if necessary. I will pass along your feedback to the owner. Thanks for taking the time to share your experience with us. Please let us know how we can assist you in the future: 800-762-3961.

Sincerely,
Amy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ct.
Reviewed April 10, 2012 for a stay in April 2011

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 10, 2012
John and Bunny,

Thanks for your kind review. I am pleased to hear that you enjoyed your stay at the St. Regis back in 2011. Thanks for allowing us to take care of the issues you had during your visit. It is our pleasure serving you and we appreciate your patience and your patronage. Please let us know how we can assist you in planning your next visit to our piece of paradise: 800-762-3961. We look forward to seeing you on Topsail again soon!

Cheers,
Amy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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