We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Need to work on customer service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crawford's Beach Lodge
Ranked #2 of 2 Hotels in Chintsa
Certificate of Excellence
Level 5 Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Need to work on customer service”
Reviewed December 13, 2009

We booked into the lodge which has beautiful luxurious accommodation. However when we arrived we were shown to a self catering cabin, that was huge. There was no explanation why. We were all a bit confused as htis wasn't what we thought we had booked. The cabin we were shown into had fantastic views of the bay and would be great if you had a large group wanting to stay together. However the linen on the beds was very used and bobbly, not really the luxury we had booked.
It took two further discussion with the staff for them realise that this wasn't really acceptable!!
We eventually discovered that there had been a problem with the boiler in the rooms we had booked so as we were a party of 4 they moved us. We may ahve felt better about this if it had been explained when we arrived and perhaps some sort of compensation. When we pointed this out they said the cabin we were in was more expensive! It wasn't however what we had wanted.
The food for both dinner and breakfast was fantastic.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Charliegirl211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

347 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hotels you might also like...
Also consider these accommodations in or near Chintsa
0.1 mi away
Prana Lodge
Prana Lodge
#1 of 2 in Chintsa
296 reviews
15.3 mi away
Morgan Bay Hotel
Morgan Bay Hotel
#1 of 1 in Morgan's Bay
415 reviews
8.9 mi away
Haga Haga Hotel
Haga Haga Hotel
#1 of 1 in Haga Haga
143 reviews
Show Prices
Show Prices
Show Prices
22.3 mi away
Trennerys Hotel
Trennerys Hotel
#1 of 1 in Kei Mouth
395 reviews
0.8 mi away
Buccaneers Lodge & Backpackers
2.5 mi away
Inkwenkwezi Private Game Reserve Safari Lodge
Show Prices
Show Prices
Show Prices

Been to Crawford's Beach Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crawford's Beach Lodge

Property: Crawford's Beach Lodge
Address: 42 Steenbras Drive | Chintsa East, Chintsa 5275, South Africa
Phone Number:
Location: South Africa > Eastern Cape > Chintsa
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Chintsa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crawford's Beach Lodge 4*
Number of rooms: 40
Official Description (provided by the hotel):
Crawford's Beach Lodge offers barefoot luxury and elegant thatched accommodation for the most discerning of traveller and conference organizer, who is looking for fun, sun and relaxation. Crawford's Beach Lodge is nestled in the middle of the beautiful Chintsa Bay on the Wild Coast, surrounded by rolling hills, lush tropical beach forests and the warm Indian Ocean. The perfect venue for your honeymoon or even for the more adventurous, wanting to explore the many beautiful treasures the Wild Coast has to offer. Our location is also a malaria free area. We are approximately 42km from East London, the surfside city famous for its Nahoon Reef. Treat yourself and the special person in your life to a romantic getaway. We also offer Spa Treatments at our Senses Spa, with a great ocean view. Stay in a luxury thatched rooms, relax on the deck while you sip on champagne watching the sun go down over the shimmering ocean. Come and share our slice of paradise! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Priceline, Booking.com, Hotwire and HotelQuickly so you can book your Crawford's Beach Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crawford`s Beach Hotel Cintsa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing