Lakeview Hecla is a nice resort that needs a few changes to make it outstanding. The plusses are decent food at a reasonable price, great restaurant staff, a spacious room that was clean where it counts, an inviting large pool area, an enormous seating area downstairs to play games, read, etc, and the setting, which is beautiful and has lots to do.
Things to work on: The spa was closed and the hot tub was not working, both disappointing. The public washroom in the pool area needed to be mopped, it was soaking wet and slippery. The carpet in our room was really stained, giving a bad impression to an otherwise clean room. The layout is odd, although it's probably too late to do anything about that...to get to the pool you have to walk pretty much through the restaurant. Probably the most disappointing part of the stay was the bordering-on-rude check-in staff. She didn't smile once, and informed us that we better book all our meals (for the three days we were staying) at the restaurant before we even went up to our room or we may not get in. This was disturbing news as the weather was miserable, and there is no where else to eat! The advice was unwarranted, the restaurant manager assured us he could accommodate us, and that proved to be true. The computers failed at check out and although the young lady was very nice and apologized, I felt another person should have been helping her with the long line forming as she tried to check people out manually.
My young niece and nephew liked the hotel and the park, so we will give it another shot in summer. Hopefully some of the problems will be worked out by then.
- Official Description (provided by the hotel):
- Located on 360 acres in Hecla Grindstone Provincial Park, MB the Lakeview Resort Hecla is a uniquely contemporary and comfortable destination. We invite you to enjoy our functional and spacious guestrooms or a luxurious suite. Explore nature right outside your window; rejuvenate and relax; make time to check out the outdoor biking and hiking trails; or taste a delectable treat or sip a beverage in our on-site Seagulls Restaurant & Lounge, visit the golf course or spa plus numerous other nearby attractions. Hecla has more for you to simply enjoy! ... more less
- Reservation Options:
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- Also Known As:
- Lakeview Hecla Resort Hecla Island, Manitoba