architecture very interesting. pitty that after asking if we could get some minimal information on it, they had none.
reservation process a bit wreckless. we got a great rate calling direct but had to call numerous times, where told different things each time, they wouldnt email to confirm things. they did upgrade us to compensate although that got confusing too. the intentions are there though.
the room had all sorts of little issues but the kicker was no heating the first night. my girlfriend doesnt do well with cold weather so that ruined the evening and next morning.
the staff was very nice and reactive to needs but for the price they really should have more competence, proactiveness, etc. so many details on this that wouldnt know where to start. what in the world do you say to a hotel staff when they respond to you "the previous guest didnt complain" (albeit they didnt say it in a bad way). i answered nothing but boy have a lot of good responses come to my mind since.
room service (also the first night) food was cold and terrible. however the food in the dining was ok and breakfast is varied and better than average but wish the coffee, cheeses and cold cuts where higher quality.
recommend architecture lovers to visit but those wanting truly professional attention find another hotel. i will insist we found everyone very nice and wanting to please.
- Official Description (provided by the hotel):
- Luxury Wine Hotel & Spa 'A Modern Mendoza Experience' Welcome to Entre Cielos, a 16-room luxury boutique hotel set against the awe inspiring backdrop of the snowcapped Andes Mountains and nearly a dozen acres of Malbec Vineyards in Mendoza, Argentina. With an ultra-modern design, timeless furniture, rotating art exhibitions, customized guest experiences tailored to personal wishes and the area's first true Hamam + Spa, Entre Cielos offers guests a refreshing and new Modern Mendoza Experience. We invite you to Relax, Renew, Discover and Savor all we have to offer here at Entre Cielos. ... more less
- Reservation Options:
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- Also Known As:
- Entre Cielos Mendoza/Lujan De Cuyo, Argentina