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“Wine, Spa, vineyards, the Andes, Personalized Service - Can I give it more stars?”
Review of Entre Cielos

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Entre Cielos
Ranked #3 of 4 Hotels in Lujan de Cuyo
Certificate of Excellence
Louisiana
Level 5 Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Wine, Spa, vineyards, the Andes, Personalized Service - Can I give it more stars?”
Reviewed February 16, 2012

What an incredible experience for our group of friends at Entre Cielos! The rooms are incredible!! spacious, beautifully decorated and one of the best beds I've ever slept in! Loved the small atrium in my room - you can look out at the vineyards and the Andes from your window. The spa is one of the best I have ever been to with a full Hammam circuit, and wonderful treatments. The Swiss couple who run the hotel are so charming and very attentive to all details of every guest.

Room Tip: There is an incredible corner suite with an outdoor private deck and jacuzzi. There is also a uniqu...
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  • Stayed February 2012, traveled with friends
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Helpful?
Thank Lainba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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English first
San Salvador, El Salvador
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 13, 2012

My associates and I stayed at this magnificent property for 2 nights for a quickly organized business meeting. The location of Entre Cielos, just 15 minutes from the airport was very convenient for our quick in and out visit. The guest rooms are splendid. Spacious, beautifully decorated and very functional. The bathrooms are lovely with a wonderful shower and amenities. The small and well equipped meeting room was just what we needed. The attention to detail throughout the two day gathering along with excellent cuisine and of course some fine wines both during and after our work enabled us to have a successful planning session. Thank you Entre Cielos for providing us with the atmosphere and facilities to make our business planning meeting a great success!

  • Stayed February 2012, traveled on business
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Helpful?
Thank chrisxshakalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 25, 2012

My wife and I just returned from our Honeymoon in South American, where we spent 3 nights at the Entre Cielos hotel. It was the highlight of our trip. The staff at Entre Cielos treated us with so much attention that we felt like we were the only people staying at the hotel. We enjoyed spending time in Mendoza city but were very glad that we decided to stay outside of town, although it was only a 20 minute taxi ride away. The hotel had a great restaurant and was close to many other restaurants and wineries in the area. At the hotel's recommendation, we even rode bikes that they arranged for us and rode to wineries in the area and had an amazing lunch at a local winery. Entre Cielos took care of all of the winery and dinner reservations, and allowed us to focus on enjoying our honeymoon. They also let us use their restaurant for a chocolate and wine pairing we booked through a local tour company.

Our only regret was that we only stayed a few nights and were not able to take advantage of all the hotel had to offer. We would have liked to spend more time by the pool which has an amazing view of the Andes Mountains and property. We would have also liked to try the Beef and Wine Club but had already made other dinner reservations. My wife and I enjoyed the Hamam (Spa) circuit which was very relaxing especially after a day of wine tours.

We really hope to make it back to Mendoza in the next few years and will definitely stay at Entre Cielos upon our return.

Room Tip: The junior king suite has plenty of room for two and a great patio.
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  • Stayed January 2012, traveled as a couple
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Helpful?
Thank mackey82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EntreCielos, Inhaber at Entre Cielos, responded to this review, February 11, 2012
The Team says THANK YOU for your very nice comments! it was great to have you with us. Hope to see you again. Kind regards from everyone in Entre Cielos, Cécile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed January 21, 2012

Its so lovely to have another top quality lodge in Mendoza. Some wonderful design features and this really does feel very 2012. The rooms are appointed in a serious and tasteful manner all being extremely up to date and modern.Suites are on two levels and really impressive. Nespresso Machines are in all the suites, complimentary wine in the room and a small deck area to enjoy the nature or view. Wonderful pool area with perfectly clear water and its big enough to swim serious lengths if you have been drinking and eating well which is pretty much inevitable. The Restaurant is good, with some inventive dishes and the ingredients you can tell are of superb quality its a concise. Service skills could be improved but you can tell they are trying and have warm and genuine smiles. Breakfast is excellent and it is easy just to wile away your time looking at the Andes. You get to use the Haman Spa which is a super concrete designed bunker close to the Hotel. All Associated Spa treatments available with well trained and competent staff (this is open to the public).
So all in all a great new Boutique 5 star lodge that will only get better with Age, like a fine wine! robertsonwinetours.com

Room Tip: You have two choices, there are rooms where you look out onto the Pool area, great view and good for...
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  • Stayed January 2012, traveled on business
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Helpful?
Thank RobertsonTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 6 Contributor
135 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed January 14, 2012

My wife and I spent two nights here on our trip to Mendoza. We stayed in a "Reserva" room.

Location - The hotel is in Vistalba - an upscale suburb of Menodza. It is not in Mendoza city. We didn't care, but if you are looking for a town to walk around in, this isn't the place. It is a 10 minute cab ride from Chacra which is a very posh suburb and probably about 15-20 minutes from Mendoza airport and the town.

Facilities - The facilities are new. The shrubbery is being planted as are the vineyards, so as others have noted, it is a bit sparse. In a few years, this place will look amazing. The building are all built of concrete, with different shades of gray, a few splashes of color and gorgeous textures. I was in awe of the architecture - it is rather fabulous. If you like modern hotels, this is the holy grail. The facilities are also immaculate. Almost everyone is cleaning, sweeping and maintaining them. The large pool and very comfortable chairs are very clean and well maintained. The pool was also sparkling clean - up to American standards.

Restaurant - We ate at the one restaurant, Katrina. It was very good. The food wasn't particularly pricey and the portions were large. The service was good. The restaurant also served breakfast each morning which was included. It was a nice buffet with fruit, bread, yogurt, cheese and they cooked us eggs to order. A very good brekfast.

Spa - The room included a hamman experience and we also did a multi-hour spa session. The hamman is basically different pools and rooms of different temperatures. It is relaxing and sort of fun. The spa we did included a soak, scrub, massage, etc. The spa services were very good. We recommend them. The staff at the spa is great. We do note that the spa is much more european/turkish than anything in the US - so more nudity, etc. than one would typically find at a spa in the states. Not a big deal for us, but small warning for visitors from the US/Canada.

Staff - The staff was awesome. They helped us all the time. Always said hi. Helped us with directions, reservations, etc. We were impressed.

Room - The room was extremely large and gorgeous. The Reserva room had a porch to sit overlooking the pool and a tub, shower and the standard amenities. The bed was extremely comfortable and the towels and sheets were top-quality. A few things to note - the room is very open. The bathroom has no door and the toilet is glass enclosed on one side. Thus, if you are in the bed, you can see the person in the shower/tub (not the toilet). If your partner walks around the room, they could see you on the toilet. So if you are not comfortable with your partner, this might not be the room for you. The room had a flat screen TV, great toiletries, safe, etc. Pretty much anything. They also did turn-down service each night. All furniture is to the highest levels.

Issues - We had a few small issues. I think with some tweaks this hotel will be perfect. First, the AC in the room was bad. It couldn't cool the room well. Luckily the temperature drops quite a lot at night (and we were staying in summer when it was 100 degrees out), so it wasn't a big problem. But the AC was definitely not as cool as other hotels we stayed at. Second, the internet didn't work at all when we stayed there. The hotel let me use their computer as much as I needed, but it was annoying not to have the wifi working. Lastly, the design of the Reserva room has a glazed window near the tub and a clear window above that. This causes problems. First, at night, the exterior lights around the pool outside the room cause light to come into the room from those windows - so you can't make the room pitch black. Second, when the sun rises, it is bright and shines through those windows and wakes you up. Not a big deal since we needed to get up, but if you want to sleep in late, it is impossible in the Reserva room. If they put up some blinds near the shower, this problem will go away.

Overall, this is a fabulous, gorgeous hotel and facility. It is clearly being built in mind to compete with Cava Wine Lodge and it will easily compete. It is one of the nicest hotels I have stayed in and I would easily expect this hotel to be on every Conde Nast/Travel Leisure list in the next year. Check it out now before everyone knows about it. If you like luxury and Four Seasons/Ritz service, this is the place.

  • Stayed December 2011, traveled as a couple
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Helpful?
2 Thank adamtope23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 5, 2012

Everything, from the facilities to the personalized service, our stay in Entre Cielos was fantastic. Little details as the different type of chocolates for bed time as the big details, like arranging tours for the whole family to enjoy Mendoza's attractions and obviously its vineyards. We also tried the Spa which is superb.
Maybe the only caveat is that the hotel is somehow far from Mendoza's center. We didnt find this as a disadvantage, but just to take into consideration if nightlife and restaurants are also an option for the the trip. Nothing that a local cab can't fix for 10-15 dollars.
Thanks to the whole staff, we had a fantastic week in Mendoza.

  • Stayed December 2011, traveled with family
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Helpful?
1 Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Stonington, Connecticut
1 review
Reviewed December 31, 2011

Entre Cielos is fantastic! The people who work at this very chic boutique hotel understand
gracious service. They are extremely helpful, hospitable, and truly lovely. The setting, the food, and the very cool style of this hotel will soon be featured in all the top travel magazines. It is
really a special place with all the services of a Four Seasons but with a completely relaxed attitude. The spa was exceptional as well.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bacibailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Entre Cielos

Property: Entre Cielos
Address: Guardia Vieja 1998, Lujan de Cuyo, Mendoza 5509, Argentina
Phone Number:
Location: Argentina > Cuyo > Province of Mendoza > Mendoza > Lujan de Cuyo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Lujan de Cuyo
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Entre Cielos 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Luxury Wine Hotel & Spa 'A Modern Mendoza Experience' Welcome to Entre Cielos, a 16-room luxury boutique hotel set against the awe inspiring backdrop of the snowcapped Andes Mountains and nearly a dozen acres of Malbec Vineyards in Mendoza, Argentina. With an ultra-modern design, timeless furniture, rotating art exhibitions, customized guest experiences tailored to personal wishes and the area's first true Hamam + Spa, Entre Cielos offers guests a refreshing and new Modern Mendoza Experience. We invite you to Relax, Renew, Discover and Savor all we have to offer here at Entre Cielos. ... more   less 
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Also Known As:
Entre Cielos Mendoza/Lujan De Cuyo, Argentina

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