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“Do not stay at this hotel!!!”

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Hotel La Plaza de Tequisquiapan
Ranked #4 of 13 Hotels in Tequisquiapan
Reviewed December 11, 2010

I stayed at this hotel in Sept. 2009. Went with friends and HAD MY LAPTOP, IPOD,CAMARA, CELL PHONE AND CHARGERS STOLEN. The manager told me that the police did not work on weekend so I needed to file my report in a town an hour away, went there twice and waited for 5 hrs. to file the report! The hotel manangement made all sorts of promises but never followed thru on anything. It has been over a year and to this day they have never contacted me. The person that stole my things had a key to get into my room , and ripped my suitcase open. STAY FAR AWAY FROM THIS PLACE!!!!

Stayed: September 2010, traveled with friends
8  Thank MCL2
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12 - 18 of 71 reviews

Reviewed August 7, 2010

This is a small but nice hotel with friendly service, rooms are fine, they´re clean but rustic. The breakfast was the best part, I expected an ordinary small buffet and I found it excellent, the waiters are very kind and efficient The location is excelent! right on the main square with lots of things to do around. try the Freixenet bar next door

  • Stayed: June 2010, traveled as a couple
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1  Thank CalTraveler67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2009

In general, hotels in Tequis are about twice as expensive as one would anticipate, and the Plaza is no exception. In addition to a hefty fee, we were required to pay over $20 extra just to have our daughter sleep in the same room, even though the room already had an extra double bed. No other hotel on our 3-week Mexico trip did this.
The primary problem, however, was a lack of hot water for showering our first morning there. The building is old, and we expected slow hot water flow, but when there was naught but tepid (and I use the word generously) water after 15 minutes of flow, I call management and was told that they would reprime the heater. We left for breakfast, and on returning over an hour later, being reassured the problem was fixed, there was still no hot water.
We left for the day and returned to discuss this with the woman apparently in charge of the hotel. She demonstrated to us that there was now indeed hot water on tap, and was incredibly brusque in her attitude, as if we were somehow at fault. Our shower worked well after only a few minutes' warmup the next morning.

We asked for a 50% discount on our first night's lodging and were begrudgingly given a 10% decrease. We would not stay at this particular hotel again.

  • Stayed: November 2009, traveled with family
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3  Thank ScottSattler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2017 via mobile
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Stayed: September 2017, traveled with family
Thank SofMoraninie
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Salvador M, Atención a clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded September 24, 2017
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Reviewed August 12, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank paocolmena
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Salvador M, Atención a Clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded August 15, 2017
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Reviewed August 9, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank RODO K S
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Salvador M, Atención a Clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded August 15, 2017
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Reviewed July 28, 2017 via mobile
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Stayed: July 2017, traveled as a couple
2  Thank Isabel T
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Salvador M, Atención a Clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded August 2, 2017
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Additional Information about Hotel La Plaza de Tequisquiapan

Address: Avenida Juarez Poniente No. 10 | Centro, Tequisquiapan 76750, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Tequisquiapan
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 13 Hotels in Tequisquiapan
Price Range: $56 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Plaza de Tequisquiapan 3*
Number of rooms: 17
Official Description (provided by the hotel):
Located in the magical and quiet town of Tequisquiapan, Hotel La Plaza offers you a confortable stay in its typical colonial architecture. Our hotel has 17 rooms, garden, pool, two restaurants and a sports bar with the best service to offer you a pleasant stay. We are located in the main square beside Santa María de la Asunción Church, within walking distance to many shops and restaurants. ... more   less 
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