We had booked a honeymoon suite and were immediately schocked when we were taken to our room. The suite was nothing at all like the description and pictures at the internet site. Very dark, dirty (stained pillows and poufs "because the guests put their suitcases on them"), small and with a noisy aircondition, minimal wardrobe space and lacking the amenities shown or described at the internet site (no coffee making facilities, no bathtub, just one large room with a bed instead of an "open plan bedroom with livingroom", no CD/DVD player, very low quality bathroom amenties (not the Korres showed at the internet site) and old furniture plus no windows. We immediately said that we were not at all happy with this room and was taken to see another alternative. This was slightly larger but again lacking the facilities and decor that we thought that we had booked. When referring to the pictures we had seen, we were told that these were other room categories. When asking about lacking facilities compared to the descriptions, we were told that "I do not know why they put that in there". Also the private terrasse with jacuzzi was not connected to the room, one had to walk away from the room and up some stairs to get to them. Not at all what we had expected! Later on we were taken to see a third honeymoon suite which was better in terms of size and decor and had a terrasse with whirlpool which could be accessed from the suite. As we had prepaid (don`t do!!), we accepted this suite. It had writing desk, bathtub and the CD/DVD player, but no coffee making facilities. We asked for this to be brought, got a water boiler and cups plus milk very quickly, but no refill of cups and milk later on, even after asking so we gave that up. As mentioned the last suite had a bath tub, but no separate shower or place to hang the shower head so we had to sit in the bath help each other to shower with water all over the floor every time. Hair dryer was stuck to the wall and could hardly be used. No separate electicity outtake in the bathroom so had to plug in my items in another part of the room where there was no mirror. Small and hard towels, no place to put the soap next to the sink. Only one glass for toothbrush, other one just had the standard on the wall but glass was missing. Housekeeping did not take away used glasses, left them standing next to the bed. Also didn`t clean stains on the table. No turndown service. Pool small with a great view, but few chairs, no service including often no towels to use. There was a phone to ring for service and that worked, but really not good enough for a hotel which wants to be luxury.
Positives: Pyrgos is a very charming village and the hotel had good location with several great restaurants within walking distance (Cava Alta, Metaximas, Anemoloo), nice view, friendly welcome with welcome drink, fruit and wine, beautiful old main building, good bakery basket for breakfast, fresh and different every morning, Hotel helpful in organising transportation to different beaches and restaurants.
We paid more than 500 euros per night and found that to be terribly overpriced. A daily rate of 200 euro for the honeymoon suite and a 3 star rating for this hotel would have been appropriate.