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“Does what it says on the tin”

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Premier Inn Falkirk East Hotel
Ranked #1 of 3 Hotels in Polmont
Certificate of Excellence
Fife, United Kingdom
Level Contributor
154 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Does what it says on the tin”
Reviewed November 3, 2013

We use this travel lodge at Polmont regularly mostly on Friday nights after a late shift. Its nice to go and chill out as only 15mins from work so it saves an hour traveling home. Its reasonably priced and the restaurant next door is excellently priced at about £10 for two courses. It allows both parties to have a drink with the meal and not have to drive. The refurbishments have made a difference, and brings it up to the same standard as its competitor close by.
The reception staff are always "happy to help" like a well known supermarket. They are friendly and always state that if we need anything just to ask.They remembered our name from previous stays and that is something one would only expect from a 5 star hotel paying much more money. Please don't be fooled by the bad reviews. What do some people want for the price.
The Price is Right!!!

Room Tip: Ask for a car park room if concerned about the traffic noise, although the new triple glazing has de...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MANZARA2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren_Buchanan, Manager at Premier Inn Falkirk East Hotel, responded to this review, November 5, 2013
Thanks for taking the time to review your stay with Premier Inn Falkirk East.. Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. Thanks your for your comments regarding the service received during dinner, the team will be delighted to receive your feedback, we are committed to providing our guests with a high level of service.
We hope to see you again very soon.
Thank you once again for taking the time to leave such a lovely review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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English first
Brentwood, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 28, 2013

Stayed here for 2 nights whilist at a wedding. Brilliant value for money, the rooms were very clean and the beds were very comfortable. Would definitely stay again.
Will consider a premier inn on all my future trips.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teast2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren_Buchanan, Manager at Premier Inn Falkirk East Hotel, responded to this review, November 5, 2013
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Premier Inn Falkirk East and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 16, 2013

Another excellent stay at ( in my opinion ) one of the best Premier Inns. Spotless, spacious and very comfy room. King bed which was so comfy, 4 pillows ( ask for more if needed ) double sofa, huge TV on wall, Kenco coffee sachets on the welcome tray, and well stocked ( hand wash, body wash dispensers ) bathroom with deep bath... Lots of free parking spaces. Housekeeping daily.. We originally booked for 4 nights but needed another night and 'tho the hotel was at capacity, they somehow managed to find us another room after chopping and changing of their system.. Nothing was too much trouble for the staff here, from the Reception to the ladies on Housekeeping...Top Marks all round..

Next door is the Cadgers Brae ( Brewers Fayre ) again, excellent staff and some very nice ( pub grub ) meals, from the delicious all you can eat breakfasts to the themed Dinner nights. ( Our favourite was the Hotdog and Burger night ( Wednesday ) again, all you can eat for ( I'm trying to remember lol ) it was either £6.59 or £6.99. We made the most of it and boy it was lovely. Fresh, well cooked and with such a choice. It gets very busy with families as there is a play area for the children, this is no problem though as the children don't run about daft, they tend to enjoy themselves in their play area.

We will be making this our ONLY place of abode anytime we are visiting family. Top marks all round.

Room Tip: All rooms we've recently had have been huge. 7, 11 and 23. Near a Motorway, but you don't se...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HEATHERANDHONEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren b, Manager at Premier Inn Falkirk East Hotel, responded to this review, September 18, 2013
Thanks for your review. Its great to hear you had such an enjoyable stay with us here at Premier Inn East, It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Premier Inn very soon. Thanks once again for taking the time to review your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mallaig, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 13, 2013

I like Premier Inns generally. They tend to be a wee bit better than othe rbudget chains.

So a pleasant surprise to find Falkirk East is, if anything, a slightly better example of the Premier Chain.

Checkin efficient. Room was very well sized and the TV huge, which pleased our 9 year old (who liked the fact our room was on the ground floor, which allows him to jump on the bed, whithout getting shouted at).


We were going to a 21st so ate here and the meal was good, well cooked pub fare.

Breakfast was great and off we went the next morning quite happy.

Only complaint, we run a B&B and we have free WiFi. Why in this day and age do hotel chains charge or only offer limited frree access.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren b, Manager at Premier Inn Falkirk East Hotel, responded to this review, September 18, 2013
Many thanks for your lovely review. We were delighted to read your comments, its fantastic to hear that we contributed towards making your stay at Premier Inn East so fantastic. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Sussex, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 8, 2013

We stayed here for 2 nights, Fri & Sat; We had traveled up from Southern England for the last RAF Leuchars airshow. The room was spotless, the TV lovely and big, up on the wall, so no craning necks to see it when we were laying in bed! As we have come to expect from Premier Inns, the bed linen and towels were pure white and cleanliness of the bathroom 2nd to none. Food in the Brewers Fayre next door was delicious and great value for money.Staff on both sites were all friendly and helpful, and we even got to meet Liz on reception at the Inn, after reading about her in several reviews on here!!

Room Tip: We stayed in room 16 on the ground floor at the back and it was very quiet at night
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abeau1536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren b, Manager at Premier Inn Falkirk East Hotel, responded to this review, September 18, 2013
Thanks for taking the time to review your stay with Premier Inn Falkirk East. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 4, 2013

Recently stayed for 4 nights at the hotel on holiday,and found it to be excellent value for money.The beds are comfortable,the room had a large television, there was a decent shower and we had tea/coffee making equipment.We had room 34 on the 1st floor at the rear of the hotel which was very quiet.The staff were very helpful and Liz on reception was a wealth of knowledge.The hotel had a good working relationship with the Brewers Fayre next door.The hotel is ideally situated for Glasgow or Edinburgh (about 1hrs drive),or the Falkirk Wheel(20mins).Polmont station is 10mins by car also for those wishing to use the train.I would not hesitate to use this hotel again

Room Tip: First floor even room numbers are quietest,the higher the number(Room 40 highest) the less passers...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren b, Manager at Premier Inn Falkirk East Hotel, responded to this review, September 18, 2013
Thanks for taking the time to review your stay with Premier Inn Falkirk East. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, England, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

Good three days at this convenient budget hotel excellent customer care and good service all made for a comfortable stay and a good base for Linlithgow, Edinburgh and Falkirk. Breakfast worth the cost, particularly as kids eat freen with good service and knowledgeable staff helping us with advice on travelling to Edinburgh and what to see and do. Huge tv an unexpected bonus!

Room Tip: second floor at back quietest place
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosetree304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren b, Manager at Premier Inn Falkirk East Hotel, responded to this review, September 18, 2013
Thanks for your review regarding Premier Inn Falkirk East. It is great to hear that you enjoyed your stay with us and our hotel, great location and our great team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Falkirk East Hotel

Property: Premier Inn Falkirk East Hotel
Address: Cadgers Brae Beancross Road, Polmont FK2 0YS, Scotland
Location: United Kingdom > Scotland > Falkirk District > Polmont
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Polmont
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Falkirk East Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
A warm welcome awaits you at Premier Inn Falkirk East, located in the very heart of Scotland, midway between Edinburgh and Glasgow with excellent motorway and rail links with two international airports close by. Falkirk is home to two of the world's most unique attractions which are transforming the Scottish landscape - The Falkirk Wheel and The Kelpies in Helix park which are only a short journey away! ... more   less 
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Also Known As:
Premier Inn Falkirk East Hotel Polmont, Scotland

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