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“Short Business Stay” 4 of 5 bubbles
Review of Premier Inn Falkirk East Hotel

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Premier Inn Falkirk East Hotel
Ranked #1 of 3 Hotels in Polmont
Certificate of Excellence
Swindon, Wilts
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Short Business Stay”
4 of 5 bubbles Reviewed April 18, 2013

This Premier Inn is easy to find. Suitably located off the main route from Glasgow, you are made to feal very welcome by the staff on arrival. The fascilities are of a standard which is consitant with the brand. Meals are taken next dorr in the Brewers Fare, which whilst a little dated is freindly and the staff make you feel very welcome. An ideal venue to help you unwind after a long drive from the west country or after a busy day in the office. I will stay again.

Room Tip: Rooms at the front overlook the car park, but it is not noisy. There is also a well supported Garde...
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  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WRGBEM53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
    156
    89
    23
    5
    8
See reviews for
98
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
north east
Level Contributor
263 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 bubbles Reviewed April 6, 2013 via mobile

Spent 2 nights here
Excellent customer service went that extra mile
Room lovely modern and clean with a flat screen tv on the wall
Would definitely stay here again but you do need to drive or get a taxi to bus and train services

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mturnbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartlepool, United Kingdom
1 review
5 of 5 bubbles Reviewed March 8, 2013

Stayed for 2 nights The hotel was fab.
An excellent choice as we have an 8 month old baby and the room was clean and spacious enough for me to let her crawl around on the floor.
On a more negative side there was a fire alarm going off when we arrived and the poor member of staff was dealing with it when we arrived so nobody was there to greet us. We were also checked in rather hastily because of this and not told about the 'goodnight guarantee'.
That night we were woken up by very loud noises outside our door sometime between 1130pm and 4am! Then we were awoken by another fire alarm at around 830am...

Room Tip: Room 28 was very spacious and clean perfect for a little one who is just crawling! It's also bi...
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank harnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed February 18, 2013 via mobile

I stayed here again in January whilst in Scotland on business.
On arrival the staff were very efficient and ensured I had everything I needed, and made a reservation in the restaurant next door (a separate review).
The room was the usual Premier Inn standard, and was very clean and tidy with problems that I experienced.
A big benefit if this place over more expensive hotels is the good value of the wifi, having stayed in Marriott hotels recently the cost of the wifi here is much more realistic and acceptable.

The staff showed excellent customer service when I needed to leave a day early due to changed travel plans.
The receptionist amended my booking and refunded part of the room cost and the breakfast I had paid for without any fuss or complaint. They understood the reason for the change and showed good customer service, a lot of places could learn lessons from the staff here.

I will definitely be happy to stay here again in the future.

Stayed January 2013, traveled on business
Helpful?
Thank Cyberwho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 1, 2013

Stayed here several times whilst visiting family, usually for 4 days or more. Staff always friendly and helpful. Rooms and bathrooms are a good size and tastefully decorated. Much better than some other budget hotels. Clean, heating easily adjusted, beds very comfortable, excellent shower.
The food in the Restaurant next door has certainly improved although the breakfast is expensive if you only want coffee & toast. Can be noisy with children running about.
Overall it is good value and would recommend

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LesleyW999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

Second visit here and like my first review, can't fault it. Lovely spacious and clean room, flat screen TV, deep bath and very comfy bed. Breakfast next door at the Cadgers Brae restaurant is fab. Also ate here in the evenings, again, very good. Staff at both the Inn and Restaurant are lovely, pleasant and very helpful. This will be our future 'digs' anytime we are in the area. 10 / 10 all round.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HEATHERANDHONEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thurso, United Kingdom
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

The hotel was one of a number of hotel we thought about but we chose the Premier Inn as their reputation for a good night sleep is guaranteed.
We had no problems and really enjoyed our stay. Staff were bery friendly and considerate.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Malcolm C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Falkirk East Hotel

Property: Premier Inn Falkirk East Hotel
Address: Cadgers Brae Beancross Road, Polmont FK2 0YS, Scotland
Location: United Kingdom > Scotland > Falkirk District > Polmont
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Polmont
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Falkirk East Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Just 20 minutes from Blackness Castle and a 5-minute drive from The Kelpies ... more   less 
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Also Known As:
Premier Inn Falkirk East Hotel Polmont, Scotland

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