I stayed in the Hellaby Hall hotel with a group of friends and family for one night in April, in order to attend the two day assembly of Jehovahs Witnesses in the nearby convention hall. The hotel was very convieniently situated (the assembly hall just being on the other side of the carpark fence), the rooms were clean and comfortable with all the basic facilities (tv, kettle, hairdryer, ironing board etc.) the reception staff were friendly, and pool and gym facilities were excellent.
However, we were let down incredibly by the restaurant. Being tired after an early morning and long day we decided to go to the hotels Attic restaurant for our evening meal (£20 each for 3 courses, which was an incredible dissapointment to say the least. The food was very of very poor quality, and definatly not worth the money we paid for it, you could tell straight away it was all bought in and re-heated. As for the service, the waitresses in particular seemed incompetant and unorganised. When we asked if there was a childrens menu we were told that she didnt know and would get back to us, which she never did. When one of our desserts arrived, it was plonked on the table with "here you go, you're chocolate thing, oh i dont know what it is".
In the morning, we didnt get the wake-up call we had ordered, but fortunatly suspecting that would happen i had set the alarm on my phone.
Breakfast was marginaly better than the meal the night before, but the coffee was cold and food kept running out faster than they could fill it up. Maybe half the staff didnt show for work that morning, i dont know. But I certainly expected better.
Iv just realised how long this post is! I apologise, Im not usually the complaining type :)
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- Also Known As:
- Hellaby Hall Rotherham
- Hotel Hellaby Hall