We have been coming here for a number of years and have always rated it. We still do but there are some things that disappointed this time. The lack of staff meant empty plates particularly at breakfast stayed on the table.
Although the cleaner service was good you expect milk in room to be replenished.
The drink prices were bordering on ridiculous. A glass of brandy £11.80 !!! This is a joke how do you get away with that is beyond me
While checking out there was a problem with our bill which the lovely man on reception (Tom i think ) was dealing with, there was another guest behind us waiting to do the same, all of a sudden a staff member who I assume was the manager came up and said to the reception guy print off this guest's bill so he can pay!! No excuse me or nothing. Totally rude and no sorry/excuse me or anything. I take it guests in suits take preference over guests in casual wear!! This was appalling and as we left we got a goodbye safe journey from Tom the manager couldn't even say goodbye.
Bartley Lodge I used to say to people you must visit this hotel its superb, now I will say food is great rest of it OK.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Booking.com, Cancelon, Priceline, Hotel.de, TripOnline SA, HotelQuickly and HRS so you can book your Bartley Lodge Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bartley Hotel Cadnam
- Bartley Hotel Southampton
- Bartley Lodge Hotel Cadnam, Hampshire