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“fantastic meal and staff”

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Holiday Inn Express Liverpool Hoylake
Ranked #1 of 1 Hotels in Hoylake
Certificate of Excellence
liverpool
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“fantastic meal and staff”
5 of 5 bubbles Reviewed May 24, 2012

recently dinned at Frankies with family, the food choice was great, good value for money, staff warm friendly, i have recommened Frankies to friends and family, i look forward to eating here again.

Room Tip: as this is a new hotel, i would gather all rooms are to the same high standed as the one we had.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiverpoolCookie1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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497 reviews from our community

Traveler rating
    206
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    81
    18
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed May 20, 2012

Went to Frankies for the 3rd time last night, gets better! From the Manager, Robin to the restaurant staff all I can say is quality, quality, quality. Food excellent, did not fail to hit the spot.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 19, 2012

My girlfirend and I have eaten at Frankies 6 times in the last 3-4 weeks. We have tried pretty much all the restaurants in hoylake/west kirby and heswall and Frankies sits pretty well with the best around. It will give different things to different people of pretty much all ages and caters for simple but good food, middle of the road prices with good atmosphere, excellent wine menu and cocktails.
We have had the burgers - there are very few places on the wirral who can serve up a decent burger, Frankies does! The steaks are good, juicy and tasty and thank god they havent gone down the "chunky chips" route!
Pizzas are the best around - good fresh ingredients on a thin crusty base. - Not tried pasta or fish so cant comment.
Staff are young and eager to please - but do make mistakes - who doesnt in life? But I love the fact that they make you feel very welcome, the more you go, guess what?.............They make you feel even more welcome!
The manager I have found to be the consumate professional - when I have had a slight query/observation - he is happy to listen and to put right any issue - not that there have been many - exactly what you want in a manager - it shows that he is passionate about his job - his staff and the business in general, which is refreshing and a real omission in many local eaterie's!!

In general - with Monte Carlo/Portrait House - Hoylake gives heswall a good run for its money - West Kirby restaurants need to sit up, take note and start delvering!

Stayed May 2012, traveled as a couple
Helpful?
1 Thank foodycritic186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed May 18, 2012

Been to "frankie" hoylake expecting everything amazing and that's what i got. i went with exasperation after going to knightsbridge and this was far better.

all i wanted was a nice simple chilled out meal and that's what i got.

staff excellent knew the menu inside and out (even considering only a month old)

the manager was attentive and knew what we needed before we did

over all brilliant experience and already recommended to several friends WOW

well done

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank tom l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIRRAL
2 reviews
5 of 5 bubbles Reviewed May 14, 2012

4 of us ate there last Saturday evening, well received on arrival and shown to our pre-booked table by a young very friendly waitress, drinks order taken while we viewed the Menu and arrived quickly, first impressions very good, staff in general seemed well trained and attentive, the Menu had quite a varied choice which pleased us, the starters and main courses were excellent and enjoyed by the 4 of us, though it was busy we were well looked after, we 4 think it will do very well and enjoyed the restaurant very much and will definately be going back, first impressions are that it could become a very popular venue once word spreads !!

DT

Stayed May 2012, traveled with friends
Helpful?
Thank davidM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Holiday Inn Express Liverpool Hoylake, responded to this review, May 19, 2012
Thank you so much for your kind comments and positive feedback on Trip Advisor. I am so pleased you all had a wonderful time at the restaurant.

Lovely to hear the food was enjoyable and the team were attentive, we do get lots of positive feedback on the politeness and friendliness of the staff this is very reassuring to hear as we do pride are self’s on the team.

We are looking forward to having back very soon the pleasures will ours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 13, 2012 via mobile

Had a meal here Sunday 5ish, not to busy wit my husband+5 yr old. Made to feel very welcome, food nice, bit
More expensive than a usual Sunday lunch but we felt worth it for quality of food+service. Wud recommend.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Contentmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John B, General Manager at Holiday Inn Express Liverpool Hoylake, responded to this review, May 19, 2012
Really lovely for you to take the time to give us some feedback Frankie’s restaurant is all about family and friends dinning in lovely surrounding with attentive smiling happy staff.

Its so nice for you to say you would recommend us and we look forward to the next time you come to dine with us

Kind regards

John Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 13, 2012

Enjoyed a wonderful evening with my wife in the new Frankie's restaurant in hoylake food was very good . The staff were superb really professional and had the most important thing good people skills. We were made to feel very welcome by everyone , an although only recently opened if those initial standards are kept up it is a WINNER.

G HAYES

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Liverpool Hoylake

Property: Holiday Inn Express Liverpool Hoylake
Address: The Kings Gap, Hoylake CH47 1HE, England (Formerly Kings Gap Court Hotel)
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Hoylake
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hoylake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool Hoylake 3*
Number of rooms: 56
Official Description (provided by the hotel):
This new build 56 bedroom hotel gives you something unique;a mix of cosmopolitan, blending with the original VictorianHouse which will house our fabulous Marco Pierre WhiteFrankies New York Italian, bedrooms and meeting rooms.The supporting infrastructure offers an eclectic mix ofrural, urban and coastal activity from sailing at the seasidetown of West Kirby to playing golf at the neighbouringRoyal Liverpool Golf Club, home to the Open Golfchampionship in 2014 following its success in 2008, tosightseeing, shopping and exploring the City of Liverpool,hailed as the best European Capital of Culture on record,also ideally placed to visit the Historical City of Chester. ... more   less 
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Also Known As:
Kings Gap Court Liverpool
Holiday Inn Express Liverpool Hoylake Wirral

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