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“Lovely Staff Helped us Celebrate a Special Occasion”
Review of The Devon Doorway

The Devon Doorway
Ranked #13 of 72 Restaurants in Heswall
Price range: $6 - $23
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Kids, Families with children, Special occasions, Business meetings, Local cuisine, Bar scene
Dining options: Dinner, Late Night, Breakfast, Brunch, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
Description: Our menu changes with the seasons and is modern British, comfortably interwoven with some Mediterranean influences.It ranges from traditional favourites such as fish and chips and steaks to freshly made pizzas and pastas with the chef’s daily specials showcasing the finest market fresh ingredients. There’s something for everyone and for all occasions too. You don’t have to go for the full works if you don’t want to, just have a snack and a lovely drink in the bar with your friends.Wine is something of a passion for us and nothing pleases us more than when we unearth a new discovery that blows our socks off! We’ve got everything from crisp refreshing whites, trendy pinks to fat juicy reds by the bottle or glass so we are really looking forward to your reaction to all the latest treasures!We are also very proud of our beers and we have a great selection of cask ales, super chilled draft and bottled beers to quench your thirst.Just stop by for a pint of ale, read the papers and chill out or book a table and enjoy simple food prepared with care.
Bromborough, England, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Lovely Staff Helped us Celebrate a Special Occasion”
Reviewed August 17, 2013

My sister booked a lunchtime meal at the Devon Doorway to celebrate my parents both turning 60 and being married for 40 years. The staff were very helpful on the telephone and promised to have a cake brought out with the coffees at the end.

When we arrived there was also a lovely card on the table thanking us for choosing the Devon Doorway for our celebrations and Mum and Dad were both given a glass of bubbly.

All the staff on duty made us feel special. The waitress that served us (a young blonde girl - I think her name was Morgan?) was really lovely and gave us lots of attention throughout the whole meal.

We ordered a few different dishes including a salmon salad and a blue cheese burger. Mum really enjoyed the pudding as well! Everything was very fresh and the service was impeccable. Staff also came over at various points to congratulate Mum and Dad. At the end of the meal they brought out the cake and everybody sang Happy Birthday which was a big surprise to Mum and Dad.

The Devon Doorway is also such a pretty little place inside that it offered an air of intimacy for this special occasion. Thank you so much, we will be back!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Joanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Chester, United Kingdom
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fixed price menu”
Reviewed August 10, 2013

We had a fixed price menu for four adults before going to the theatre which was a let down. Three of us had pizza which was lacking in topping and only Luke warm the fourth person had chicken sandwich which was also Luke warm . We found the deserts to be very uninspiring . Our second round of drinks took about twenty minutes to arrive . The only good thing was that the staff were pleasant but a poor manager we will not be returning.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank 186233david
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“What a let down”
Reviewed August 3, 2013

We visited the devon doorway on Saturday 2/8/13 with my mum in law and my husband and were expecting to have a nice evening as we have done in the past. Not at all, we waited to be seated for about five minutes and then the manager of the restaurant came over to seat us but the phone went and instead of asking whoever was on the line to hold while she took us to our table, she proceeded to carry on the conversation with whoever was on the phone going into the garden to carry on the phone conversation leaving the three of us waiting to go to the table! We asked if the speaker by us could be turned down because it wasn't playing any music just a loud crackling noise. That didn't happen. We waited twenty five minutes for our drinks after ordering them , my husband had to ask a waitress had we been forgotten because we waited forty minutes for our starters, which came miraculously about two minutes after we complained. They were awful as they had obviously been sitting waiting in the kitchen. Asparagus with hollandaise which had separated and was cold ! The asparagus was woody and parts of it couldn't even be cut with a knife! When we got the main we were asked if we wanted anything else i just asked for salt and pepper, that never appeared.
It just got worse throughout the evening and only that it was a treat for my husband and I from my mum in law we would have walked out well before it got to this point. The dessert was meant to be Eton mess rhubarb and custard, no meringue, no rhubarb and just a lot of cream and two strawberries cut in half. Awful. To top it off when the waitress came with the card reader she said to my mum in law "oh that's the button there for leaving a tip"! Somehow I don't think so. It was appalling.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellent ....”
Reviewed July 31, 2013

Was there on Sunday 28th for a Birthday lunch. The service and food were excellent, especially from our server named Georgie. When they found out it was my Birthday I was offered a glass of Prosecco, which was a nice touch. Overall, nice place to eat or just have a drink.

Visited July 2013
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellesmere Port, United Kingdom
Level Contributor
48 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“First visit, will definitely be back, first class food and service.”
Reviewed July 28, 2013

I booked a table for a party of 20 for my Mum's 75th birthday party. She had driven past this place so many times and had always said she would love to go one day. Well despite only booking 2 days before, everything went perfectly. Our table was ready for us when we arrived, the staff were all very friendly, smiley and helpful. The food was delicious, and all served at the same time, even though we were such a large group and had ordered so many different meals. The food itself is very good, it tastes really fresh and is presented beautifully. The menu has a huge choice so caters for everyone. It was a really busy night, the restaurant was full, so we did expect a delay in food service but there wasnt one. The kitchen staff must work so hard. The atmosphere was lovely, relaxed and comfortable. It is decorated to a high standard the character of the place is wonderful. I would recommend The Devon Doorway to anyone who is looking for somewhere with amazing food and service and a bit different to the high street/chains of restaurants. We all thoroughly enjoyed ourselves and will definitely be back.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank janice j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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