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“Definately Recommend”

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Premier Inn Wirral (Heswall) Hotel
Ranked #1 of 1 Hotels in Heswall
Certificate of Excellence
Kilclief, null, United Kingdom
1 review
“Definately Recommend”
Reviewed April 2, 2012

Myself, my partner and 2 children stayed here (March 2012) for 5 nights and i have to say we thought the room was perfect. The beds were really comfortable and the staff were all friendly and very helpful. The breakfasts were great and there was plenty of choice for the kids. There were 2 playparks nearby which helped to occupy the children. Overall i would definately recommend staying here as it suited our every need and the bonus was the prices were great too.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sinead F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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507 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Any
English first
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2012

excellent welcome on arriving and though the building was not new it was in excellent condition . the room was a very good size , bed wonderful and shower and toilet facilities very good . we were visiting relations there in heswall so i cannot comment on the food but there is an excellent pub right next door .

Room Tip: a room round the corner from the pub may be advisable but we were never disturbed
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank allan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 2, 2012

A lovely, clean and quiet hotel. Very cheap and in a great location

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LADY4244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 19, 2012

We booked this Premier Inn as we were attending a function at the squash club next door.The room was well maintained, although a bit pof a trek along a corridor, up some stars, along, down some more stairs. We don't tend to have the breakfast in Prmier nns so can't comment on that. It was convenient and efficient with a frendly welcome.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ACMPC10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Level 6 Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 4, 2012

We've been here about 3 times a year for the last couple of years and always paid full price & had a good nights stay. This time we actually got a £29 deal, first one ever! The room was not good, it was hard to get one in the tiny bathroom definitely not both at once. The room was really in need of an upgrade although the bed was comfortable and we slept well. We went to sleep earlier than usual as the tv was a joke, every time we turned it on it tried to re tune itself and, after 5 mins, found just one channel - Russian news... To be fair we were refunded the £29 after complaining. We will stay there again and hope for a better room.

Room Tip: Try to sleep on the car park side, rooms seem to be bigger.
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank WirralBeaniebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Wirral (Heswall) Hotel, responded to this review, March 6, 2012
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west yorkshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2012

you can't find a better place to stay in heswall, premier inn has it all, the staff are so very helpfull and the pub next door also offers value for money

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michaelWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha C, Team Leader at Premier Inn Wirral (Heswall) Hotel, responded to this review, March 20, 2012
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Wirral Heswall Premier Inn and look forward to welcoming you back again soon. Kind regards, Samantha Clarke Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
Reviewed February 22, 2012

A hotel is what you pay for ,but i will say this premier inn and what they say they offer
two differant things so please be aware plus if you do have a complaint they make you wait.

Room Tip: Smell the pillows
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roydoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Wirral (Heswall) Hotel, responded to this review, February 28, 2012
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service in a relaxed and comfortable environment, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Wirral (Heswall) Hotel

Property: Premier Inn Wirral (Heswall) Hotel
Address: Chester Road | Gayton, Heswall CH60 3SD, England
Location: United Kingdom > England > Merseyside > Wirral > Heswall
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Heswall
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Wirral (Heswall) Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Explore both the bustling and quaint sides of this thriving village, handy for Thornton Manor ... more   less 
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall

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