I too visited Emmas shortly after "buggygate". I have been there countless times when they have made special arrangements for wheelchairs and buggys. They have in fact gone out of their way to be accommodating in every manner possible with both small children and the elderly. Who in their right mind would think it is ok to bring 5 buggies inside in the first place. As for being told 5 times I can only wonder why. Heswall mum can't be hard of hearing because she obviously heard the first four and didn't have the decency to take any notice. I know there are two sides to every story but come on, be reasonable! Emmas is the most delightful place to be. The food is fabulous, but that isn't the only reason I go there. It's has a special quality that you just have to see for yourself. A little piece of heaven right here in Lower Heswall.
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