the Hillbark is an enigma. Lovely black and white building, Bentley outside, door handle missing from the front door sums up the experience. I booked a junior suite requesting a good view. We were allocated a room with three small windows in the bedroom 6 feet up the wall and a bathroom with only a shower - apparently only suites have bath. The staff handled the problem well, upgrading us to a suite which had a lovely view. The meal in the Yellow Room on the first night was good with the exception of the desserts which, like many restaurants, were a disappointment - the chocolate souffle was very sweet accompanied by an even sweeter merangue concoction. The manager and his staff were really good, helpful and attentive. The meal in the Grill on the second night was plain and OK, no more. The hotel has some nice touches such as the complimentary tea and coffee but misses the mark in a number of areas, no bathrobes, the tea tray was not removed till the next day, the turn down service never materialised.
The development of the hotel is a work in progress, perhaps these omissions and the door handle will be sorted during the year. At the moment it is expensive for what you get
- Official Description (provided by the hotel):
- The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Booking.com, TripOnline SA and Priceline so you can book your Hillbark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hillbark Hotel Frankby
- Hillbark Hotel Wirral/Frankby, UK