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“An enigma”
Review of Hillbark Hotel

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Hillbark Hotel
Ranked #1 of 1 Hotels in Frankby
Certificate of Excellence
Reviewed August 31, 2006

the Hillbark is an enigma. Lovely black and white building, Bentley outside, door handle missing from the front door sums up the experience. I booked a junior suite requesting a good view. We were allocated a room with three small windows in the bedroom 6 feet up the wall and a bathroom with only a shower - apparently only suites have bath. The staff handled the problem well, upgrading us to a suite which had a lovely view. The meal in the Yellow Room on the first night was good with the exception of the desserts which, like many restaurants, were a disappointment - the chocolate souffle was very sweet accompanied by an even sweeter merangue concoction. The manager and his staff were really good, helpful and attentive. The meal in the Grill on the second night was plain and OK, no more. The hotel has some nice touches such as the complimentary tea and coffee but misses the mark in a number of areas, no bathrobes, the tea tray was not removed till the next day, the turn down service never materialised.
The development of the hotel is a work in progress, perhaps these omissions and the door handle will be sorted during the year. At the moment it is expensive for what you get

  • Stayed: August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank Peregrinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 - 282 of 282 reviews

Reviewed May 17, 2006

An excellent experience. We arrived at this beautiful black and white building and was greated by Sarah who showed us arround the hotel and checked us into our bedroom. The room had 2 plasma screen tv's, one in the bathroom with a jacuzzi bathfor 2 !!!!! The bed was so comfortable we could not believe it. That night we dined in the Yellow Room Restaurant which gave us the best food, wine and service we had ever had during the three hour experence. Then we retired to our wonderful bedroom.
We had breakfast the following morning which again was excellent. Then we walked arround the grounds to help walk off all the food and wine from the previous night.
James the manager and all the staff were very attentive with nothing being too much trouble. The atmosphere was frendly and relaxed worth every penny.
You must go.

13  Thank truthtruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hillbark Hotel

Address: Rangers Office Hillbark Road | Frankby, Frankby CH48 1NP, England
Location: United Kingdom > England > Merseyside > Wirral > Frankby
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in Frankby
Price Range: $299 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hillbark Hotel 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. ... more   less 
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Also Known As:
Hillbark Hotel Frankby
Hillbark Hotel Wirral/Frankby, UK

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